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Confluence

Atlassian

Reviews from AWS customer

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External reviews

4,204 reviews
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External reviews are not included in the AWS star rating for the product.


    Max D.

Intuitive internal & external documentation

  • August 28, 2018
  • Review provided by G2

What do you like best about the product?
Ease of ability to “lock” and “unlock” spaces within confluence. We can create documentation and easily toggle whether it’s internally facing for registered users in our ecosystem, or externally facing for our clients.
What do you dislike about the product?
The entire Atlassian suite (at least what we use - Confluence, Jira) seems to work much better on certain browsers than others. Small hurdle but can be annoying at times.
What problems is the product solving and how is that benefiting you?
He ability to easily maintain a repository of information that’s easier and more appropriate to share publicly (than google docs, for example)


    Accounting

Fun and exciting

  • August 27, 2018
  • Review provided by G2

What do you like best about the product?
I Would like to be involved more often; I enjoy a good walkthrough
What do you dislike about the product?
I dislike how I lose my place surfing through the app
What problems is the product solving and how is that benefiting you?
I’ve seen the material and can clarify it’s simple and straight forward


    Amy B.

Helpful from a business perspective, hassle for developers

  • August 27, 2018
  • Review provided by G2

What do you like best about the product?
Confluence is like Google Docs on steroids. It is a collaborative digital workspace that allows you to integrate directly into your other Atlassian Products. You can tag your Jira items and create live metrics to track your progress
What do you dislike about the product?
If your developers are already working in JIRA, asking them to also update confluence is a big task. It does integrate pretty seamlessly but needed a lot of work from the business team to get it set up initially.
What problems is the product solving and how is that benefiting you?
Content management has been a big issue especially with the high turnover of contractors in our company. Confluence allows us to receive documents in real time and store them on a cloud so they never get lost.


    Computer Software

Confluence

  • August 26, 2018
  • Review provided by G2

What do you like best about the product?
The information provided is good and easy log in
What do you dislike about the product?
A little complicated to navigate-too much detail
What problems is the product solving and how is that benefiting you?
Usually get information from there


    Computer Software

Great way to plan roadmaps

  • August 26, 2018
  • Review provided by G2

What do you like best about the product?
Confluence is a great way to visualize all the features each team will deliver each release.
What do you dislike about the product?
The macros are pretty old and there isn’t a great sync with Jira.
What problems is the product solving and how is that benefiting you?
Roadmap planning.


    Airlines/Aviation

Difficult to navigate

  • August 25, 2018
  • Review provided by G2

What do you like best about the product?
It did a great job of allowing multiple resources for multiple parties to be in one place.
What do you dislike about the product?
It could be difficult to use the search function - it required too specific of searches. It also tried too hard to be like a social media platform for collaboration. It made it muddled and difficult to use; not user friendly, even after the update.
What problems is the product solving and how is that benefiting you?
It was nice for administration to be able to post necessary information so all users could have one source for reliable information.
Recommendations to others considering the product:
It was became high cost and difficult to navigate. The new changes they implemented recently made it more difficult, but my company discontinued use shortly thereafter, not allowing me to get used to the changes.


    M. S.

Confluence review

  • August 25, 2018
  • Review provided by G2

What do you like best about the product?
Allows us to document our SOPs in a collegial and secure fashion. Easy to incorporate code or screenshots.
What do you dislike about the product?
Can be hard to search within the respository of pages.It isn't great at identifying keywords for specific documentation.
What problems is the product solving and how is that benefiting you?
Documentation of our team practices/SOWs for training purposes.
Recommendations to others considering the product:
Useful and worth impliementing to create a standardized location for SOPs that are editable by team members


    Computer Software

Great product

  • August 21, 2018
  • Review provided by G2

What do you like best about the product?
I like how easy it is to use, share, modify. Great integration with JIRA and other tools.
What do you dislike about the product?
No good revision control. Equations support is not present. Wish it would automatically allow LaTeX code.
What problems is the product solving and how is that benefiting you?
Documentation, training, communication. Makes onboarding easier.
Recommendations to others considering the product:
Great tool depending on needs


    Automotive

Confluence at work

  • August 20, 2018
  • Review provided by G2

What do you like best about the product?
The tool is very easy to access and use to access information on a daily basis for training team members. The speed of the page loading, and information search is very fast.
What do you dislike about the product?
It is very hard to edit articles and add attachments. I feel there should be an easy link somewhere visible when I enter confluence that I can access to show me simply how to add attachments (training screenshots). The last item I don't like about confluence is that once you are in a page to view the page can be moved in the middle left to right. This is great for reading information, but the information on one side or the other that you still want to view is being covered and does not move with the page, so you can loose track of where you are.
What problems is the product solving and how is that benefiting you?
It had really helped me in mentoring employees on how to setup products in my company. I also found that it is a great source for me to come visit when I am trying to find out more inform
Recommendations to others considering the product:
It is a great tool for training others because you can really put information in concise pages for others to view to follow along and train. I recommend you navigate around in confluence and you will find an awesome toolbar with search, settings and help buttons.


    Simon R.

a great tool to keep everything well organized

  • August 20, 2018
  • Review provided by G2

What do you like best about the product?
What I like the most is that it can connect to a lot more tools and that it is very convenient to find documentation later on.
What do you dislike about the product?
what I like the least is that from time to time it logs me out and I have to re-enter my username and password
What problems is the product solving and how is that benefiting you?
we use it mainly to keep the documentation well organized
Recommendations to others considering the product:
a very interesting tool to have everything well managed and stored