Confluence
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Best for online documentation
What do you like best about the product?
Very quick to write documentation, export an share with customers. Also useful to work together with workmates in the same document. It also includes revision control.
What do you dislike about the product?
Exporting templates difficult to create for someone who does not know html or xml.
What problems is the product solving and how is that benefiting you?
Online documentation and manuals, sharing them with customers
Recommendations to others considering the product:
Easy to use and nice documents creation
Confluence - we depend on it
What do you like best about the product?
Integration with JIRA, where we manage our work.
Easy-to-use place for central management of documents for policy, standards, process, projects, and work details.
Easy-to-use place for central management of documents for policy, standards, process, projects, and work details.
What do you dislike about the product?
Tables are clumsy - there is a plug-in we could license to make tables better, but should be part of core function.
What problems is the product solving and how is that benefiting you?
Central management of documents for policy, standards, process, projects, and work details.
Makes it possible for us to drive documentation as part of the process as stories are closed.
Makes it possible for us to drive documentation as part of the process as stories are closed.
Your documentation always updated
What do you like best about the product?
Lets you have documentation of your applications that can be easily updated by your teammates. You can have different spaces for each team, and edit freely the documentation. (with a changelog, that can be really useful when you change things wrong).
What do you dislike about the product?
The design seems a little bit old fashioned, but it really doesn't matter.
You can edit something that other person is editing too, and you can overwrite the changes.
You can edit something that other person is editing too, and you can overwrite the changes.
What problems is the product solving and how is that benefiting you?
Documentation always available and up to date.
Changelog.
Changelog.
Recommendations to others considering the product:
Highly recommended tool.
My review on confluence
What do you like best about the product?
The way it keeps all the files and folder and its structure, we can have multiple files organized at same place on the left and we can navigate them in a very good way
What do you dislike about the product?
To be honest i love confluence becuase of its structure and i dont have annything to dislike about
What problems is the product solving and how is that benefiting you?
Information sharing across the organization in a easy manner
Recommendations to others considering the product:
Keep it up the good work, thats all i can say
Communicate & Collaborate with ease
What do you like best about the product?
Confluence is great for ensuring that ideas, documentation, requirements, RCA's and just about anything else you can write down is stored and displayed for your entire team / organization to collaborate on.
What do you dislike about the product?
There's not much to dislike other than the plugin's and their various pricing. So you have to really do some research to ensure you get a quality plugin at a price which is doable for your organization. The good news is that most offer free trials.
What problems is the product solving and how is that benefiting you?
Confluence really allows our teams to collaborate not just on a single document but on entire groups and sections. Also since the collaboration is on demand we can each work on something, be updated on the changes and then followup and do what we need to.
Recommendations to others considering the product:
Try out the trial on a cloud based system first. Then if needed consider going to a self hosted environment if you are above $50 users as you'll find a cost savings overall and in the plugins.
Collaborative and integrated
What do you like best about the product?
I love that multiple collaborators can work on a page at once. Version history helps in case of mistakes. Confluence is well integrated with JIRA and has so many useful macros that can be embedded into a page.
What do you dislike about the product?
One feature I dislike about Confluence is that the "notify watchers" option is selected by default when editing a page resulting in spam to watchers by editors who aren't aware of the setting.
What problems is the product solving and how is that benefiting you?
Communication. We use Confluence to post internal blogs with announcements, how-to documents and articles and general knowledge sharing.
Great centralized location for Knowledge Management
What do you like best about the product?
Easily Organize: Allows you to easily organize the contents into sub-pages, pages, folders, and projects. So you can really drill down the specific filing system of your choice.
Great Add-Ons: Very useful tool that has plenty of plug-ins and options to add on to the tool as needed. Anything that you need, that is not apart of Confluence already can most likely be found in their App store
Great Add-Ons: Very useful tool that has plenty of plug-ins and options to add on to the tool as needed. Anything that you need, that is not apart of Confluence already can most likely be found in their App store
What do you dislike about the product?
Confusing UI. The UI is always updating which is cool, but things move around too much so I frequently struggle to figure out how to find things.
What problems is the product solving and how is that benefiting you?
Centralized location for knowledge management and now have all info easily organized and available to the team.
Recommendations to others considering the product:
Good tool, but can be confusing with the UI updates
Great help when collaborating across multiple countries
What do you like best about the product?
The ease to get started with the collaboration platform
What do you dislike about the product?
I would like to have a better and more intuitive way of downloading and exporting the documentation created
What problems is the product solving and how is that benefiting you?
We were in need of finding a collaboration plattform that could be used by people across multiple countries, Confluence provided that tool. We were in properly build our AI solution on a short notice, which this platform allowed.
Recommendations to others considering the product:
Make sure you train team members how to take advantage of all the features that confluence provides
Documentation never been easy enough!
What do you like best about the product?
Great product for internal storage and is actually extremely easy to use from an admin and also user point of view
What do you dislike about the product?
The only thing i can say is they can improve is thye ability to customize pages but they actually provide you with all of the necessary tools needed to create a nice standard look.
What problems is the product solving and how is that benefiting you?
It allows me basically to build my own internal company web pages that includes any relevant information that my team or anyone with access to the pages needs.
Recommendations to others considering the product:
I highly recommend this for any organization that is looking to expand and needs an easy access and easy to manager their intranet space that can allow multiple people to help keep it up with this.
We used Confluence to showcase our department's tasks/duties to other departments
What do you like best about the product?
That we were able to design our own webpage or interactive website for end users to use.
What do you dislike about the product?
there could be better functions such as being able to make it more like a whiteboard to draw on etc.
What problems is the product solving and how is that benefiting you?
Benefits would be able to connect with other departments, this allows us to interact with one another - greater communication
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