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Confluence

Atlassian

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4,148 reviews
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    Nitish K.

Best tools for manage project documentation

  • September 18, 2025
  • Review provided by G2

What do you like best about the product?
As a Java developer with over 5 years of experience in agile teams, I've used Confluence to manage project documentation, knowledge bases, and collaborative wikis for about 3 years. It connects smoothly with our Jira setup letting us link requirements straight to code changes and team notes without changing tools.

Great for team editing—several devs can work on pages at the same time, which changes the game during sprint planning or when fixing problems.

The search works well making it easy to find hidden info on Java frameworks or old bug fixes.

Templates for API docs and release notes cut down on work when new team members start.
What do you dislike about the product?
The mobile app feels awkward for quick edits away from the desk, and sometimes pages load with big attachments.

Custom options are strong but take time to learn if you're not into macros.
On the whole, Confluence has had a positive impact on our team's productivity by bringing all our knowledge together in one place. I'd suggest it to any development team that relies on Atlassian tools—it's a good investment just for how well it fits into your workflow.
What problems is the product solving and how is that benefiting you?
Before Confluence, our team’s documentation (API specs, architecture diagrams, meeting notes) was scattered across emails, Google Docs, and local drives. This made it hard to find critical info, like Java class structures or deployment steps, especially during tight deadlines.

Confluence provides a single source of truth where I can store and organize all project-related docs. For example, I can quickly access REST API documentation or database schema notes linked to specific Jira tickets. This saves me at least 2-3 hours a week searching for information, letting me focus on coding.


    Sahil Y.

Confluence: detailed review of collaboration and management tool

  • September 17, 2025
  • Review provided by G2

What do you like best about the product?
Excellent for centralized documention and collaboration across teams and integration with jira , trello and other atlassian tool
What do you dislike about the product?
Due to high no pages in large instances consumer can experience slow loading .
Pricing can be expensive for large teams.
What problems is the product solving and how is that benefiting you?
It prevents knowledge and data loss by capturing and sharing knowledge across team .
Helps with creating documents that evolve business.
Maintains records and history for compliance.


    Martin D.

Extremely useful within the right set-up - works best for large teams

  • September 17, 2025
  • Review provided by G2

What do you like best about the product?
I like that it becomes a single repository for all our documentation and that there can be collaborative editing of content. I also like to the connection to JIRA to allow a smooth transition between managing flow and understanding context.
What do you dislike about the product?
It's hard to get properly setup, with permissions etc. It actually takes quite a bit of time to work out your own workflow and THEN setup confluence/JIRa and other integrations to fit into that... out of the box... not so great.
What problems is the product solving and how is that benefiting you?
Single source of content in relation to project work and ability to collaborate on documentation


    Mohan M.

Must have a tool for organization content

  • September 17, 2025
  • Review provided by G2

What do you like best about the product?
Real-time collaboration and editing help teams work together efficiently, even across locations.

Centralized workspace keeps all project files, documents, and updates organized and easy to find.

Ready-made templates and structured page hierarchies simplify documentation and knowledge sharing.

Integrates smoothly with tools like Jira and Google Docs to create a unified workflow.

Strong security controls, version history, and customizable permissions protect sensitive data
What do you dislike about the product?
Integration and compatibility issues with some software can cause disruptions.

Poor PDF export quality affects document presentation.

Search functionality is often inefficient and inaccurate.

Clunky page editing and formatting problems, especially with copy-paste.

Steep learning curve for non-technical users.

Performance slows with large content and complex pages.

Outdated design and limited customization options.

Complex access control management for large teams.
What problems is the product solving and how is that benefiting you?
Confluence solves team knowledge fragmentation by providing a centralized platform for organizing, sharing, and collaborating on information in real time. This improves transparency, speeds up workflows, and enhances decision-making across teams. As a result, it boosts productivity, knowledge retention, and project coordination while reducing errors and onboarding time.


    James V.

Collaborate knowledge management!

  • September 16, 2025
  • Review provided by G2

What do you like best about the product?
Confluence is a collaboration and knowledge management platform that helps our teams centralize documentation, share information, and work together on projects.
What do you dislike about the product?
Steep learning curve: For new or non-technical users, Confluence can feel complex and overwhelming. Many users report a challenging learning curve for navigating and effectively using its features.
What problems is the product solving and how is that benefiting you?
Confluence is: 1) a powerful Atlassian integration. It integrates seamlessly with other Atlassian products like Jira, making it easy to link documentation directly to project tasks and tickets. 2) a robust knowledge management. Our teams can create a centralized hub for information, standardizing documentation with a vast store of customizable templates.3) a facilitator of real-time collaborative editing, commenting, and version control, which helps teams stay aligned and manage document histories effectively.


    Divya W.

The Go-To Platform for Documenting Team Processes and Decisions.

  • September 12, 2025
  • Review provided by G2

What do you like best about the product?
What I appreciate most about Confluence is how incredibly easy it is to use and how effectively it serves as a central hub for our team's knowledge. The platform is so intuitive that anyone can quickly start creating, editing, and sharing documents without needing any special training. I also value the wide range of macros and templates available, which make it straightforward to build well-structured pages for project plans, meeting notes, and technical documentation.
The simple implementation process was a major benefit for us; we were able to get our team and initial projects up and running within just a few days. Another significant advantage is how easily Confluence integrates with other Atlassian products, such as Jira.
This integration creates a seamless workflow, ensuring our project work always stays connected to the right context and requirements.
As a result, we've solved the issue of fragmented information, saving countless hours and improving our team's alignment. Additionally, the platform's speed and frequency of use have made our daily work even more efficient.
What do you dislike about the product?
My main frustration with Confluence stems from its occasional performance issues. When working with very large spaces containing thousands of pages, the search function can become sluggish, and page loading times are noticeably longer. Although customer support is generally reliable, resolving more specific or niche issues can be time-consuming, often requiring a deep dive into their extensive knowledge base.
Another significant drawback is that, despite Confluence's user-friendly interface, maintaining organization can be challenging.
Without a dedicated Space Administrator to oversee content, spaces can quickly become cluttered with outdated, irrelevant, or duplicate pages, which in turn makes the search function less effective.
What problems is the product solving and how is that benefiting you?
Confluence addresses the major challenge of having a disorganized and fragmented knowledge base. Before adopting it, our team's information was spread across multiple platforms, making it extremely difficult to locate the right document, project plan, or meeting notes. This led to significant wasted time and frustration.

Now, I rely on Confluence as our central, single source of truth for all team knowledge. I use it extensively for IT documentation, which ensures our team always has access to current information on processes and technical details. It has also become my main platform for project collaboration, enabling me to create project plans, monitor progress, and keep all meeting notes in one easily accessible place. Additionally, we manage our team's work through Confluence by building dashboards and trackers to visualize our progress. This approach has greatly improved team alignment and significantly shortened the onboarding process for new members. In the end, Confluence has helped me establish a unified workspace that has made our team both more efficient and more effective.


    Ankur V.

Confluence-a storehouse of team knowledge

  • September 11, 2025
  • Review provided by G2

What do you like best about the product?
Template for my different needs like meeting notes, tables, sharing knowledge.

Helping our team to collaborate with each other at one place
What do you dislike about the product?
Can be more organised and ui friendly.
It is a good tool with multiple features
What problems is the product solving and how is that benefiting you?
Helping in work management
One place for reference for all team sharing knowledge


    Information Technology and Services

A structured approach to team knowledge sharing.

  • September 10, 2025
  • Review provided by G2

What do you like best about the product?
Confluence does a great job of giving my team a centralized place to document and share information. Implementing things is very smooth thanks to built-in templates for meeting notes, project plans and creating stories. It helps create structured content. Things like inline comments and mentions make it simple to get feedback or input without needing long email threads or separate tools. I also find the integration with other Atlassian tools, especially Jira to be a major strength. It helps keep documentation closely tied to actual project work, which is real useful when managing fast-moving teams.
What do you dislike about the product?
I feel that confluence can quickly become cluttered if there isn't clear ownership or structure, pages tend to pile up and over time it gets hard to tell what's current and what's outdated. Some formatting tools feel clunky, especially with tables or layout tweaks. Adoption can also be inconsistent across teams unless someone actively maintains.
What problems is the product solving and how is that benefiting you?
Confluence helps me solve the problem of having information all over the place, Instead of going through random files, chats or emails everything is in one spot where the whole team can find it easily. This helps me save time and figure out the data required to get my work done faster and keeps me and my teammates on the same track. The best thing is how it integrates with Jira so when ever I work on any ticket and I want to see the related documentation of that task, I click on the story link of confluence page which takes me to confluence document and i can refer to the docs to understand the requirement of that ticket which contains detailed information along with HLD and LLD.


    hari a.

One stop for all documentation needs

  • September 10, 2025
  • Review provided by G2

What do you like best about the product?
Very flexible with storing various types of documents including PRD, BRD, FRD and technical documentations for our organization and acts as one stop solution for the same.
Lot of emojis, text formatting options make the documents become more lively and increases the comfort of viewing the same
Wide adaptability across product, development, analytics and strategy teams increasing our companies overall frequency of usage.
What do you dislike about the product?
Search is bit unreliable and slow, shows me info from irrelavant pages and increase confusion.
Confluence loads very slowly in case of pages with images and embeddings making the overall experience irritating
What problems is the product solving and how is that benefiting you?
Confluence provides a single source of truth for project plans, technical documentation and important notes
real time collabaration and alignment across multiple teams. product teams can post the brd, prd, analysis and further developers can use this info to develop the features. analyst can use the information for further bi related tasks
Increases the overall productivity and efficiency across multiple teams


    Herry D.

Best way to document and share work accross teams.

  • September 09, 2025
  • Review provided by G2

What do you like best about the product?
What I like most about confluence is how it helps me keep everything organized without overthinking it. It is super easy to use. No need to install anything complicated, just sign in , create a space and start writing, It is as easy to implement. You don’t need to be tech-expert to create a page, format content, or link things together. It feels like writing in a clean online notebook. It fits into most of the workflows without needing a big setup. There’s a lot packed in like templates, macros, page history, comments, permissions, integrations and much more. The help docs are very helpful, and there’s a big community around it to solve all your problems. I always refer to confluence docs when i want to understand any requirement.
What do you dislike about the product?
Sometimes it feels slow and clunky, especially when formatting tables or moving things around. Setting permissions can be confusing, and the mobile app isn’t great for editing. Search doesn’t always finds what I’m looking for unless I remember the exact page name.
What problems is the product solving and how is that benefiting you?
Confluence helps me keep all project-related info in one place like docs, decisions, meeting notes, and requirements. I don’t have to search through emails or chats anymore. It’s easy to create and organize pages, and I can quickly refer to them whenever I need clarity, especially during development or planning.. I can also view HLD's and LLD's to understand the workflow of the topic. The templates save lots of my time, The page history helps track changes and the comments make collaboration smooth. I Like how it integrates with Jira where the tickets are directly linked to the docs, which keeps everything in the sync. overall it helps my team to stay aligned without needing constant follow-ups.