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Confluence

Atlassian

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External reviews

4,148 reviews
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External reviews are not included in the AWS star rating for the product.


    Vithika G.

Hello teamwork with confluence.

  • September 08, 2025
  • Review provided by G2

What do you like best about the product?
Organize pages,attachments and even spaces
Advance search and page tree to quick find
Helps in team collaboration and development
Multiple templates for different needs
What do you dislike about the product?
Nothing as such,have been using confluence since past 8 years and it has been improving since then
What problems is the product solving and how is that benefiting you?
Helps in collaborating with team members
Template for different needs make taks easier


    Anant D.

Confluence a go to for consolidated documentation

  • September 06, 2025
  • Review provided by G2

What do you like best about the product?
Easy to use and have many features like supports docx format.
Creating and maintaining the documents is easier.
Having the privilege to to control access to our space and spaces which we create ensure that document will not get tampered.
due to the confluence cloud we can deploy or implement confluence easily and support is also very good.
very beneficial for daily use
I have integrated confluence with many other software for auto generation of pages which helps the organization alot
What do you dislike about the product?
there should be a option to select the document type which we want for eg. rich text or plain text.
What problems is the product solving and how is that benefiting you?
Confluence solves document maintenance issues.
right now our org has almost 15000+ documents and due to daily tasks scripts etc they generate almost 300 documents on daily basis. confluence handles all the things easily.
concurrent number of editors doesn't cause issues.


    Chamath R.

Confluence keeps team docs organized and makes collaboration easier, though it can be a bit slow.

  • September 02, 2025
  • Review provided by G2

What do you like best about the product?
Confluence is extremely helpful for keeping everything in one place and making teamwork more efficient.
What do you dislike about the product?
Confluence sometimes feels a bit slow, and the interface can be clunky, requiring too many clicks for simple tasks. It also takes a little time to get used to, especially for new users.
What problems is the product solving and how is that benefiting you?
Confluence solves the problem of scattered information by keeping all docs, notes, and project details in one place. It saves time, makes collaboration easier, and keeps the whole team on the same page.


    Navindu E.

Boosting Team Collaboration and Productivity with Confluence

  • September 02, 2025
  • Review provided by G2

What do you like best about the product?
Confluence is an excellent platform for collaboration and knowledge management. It allows teams to create, organize, and share information in one central space, making communication clear and efficient. The interface is clean and easy to use, while features like templates, real-time editing, and powerful search ensure that information is always structured and accessible.

It integrates well with other tools like Jira, making it especially valuable for project management and cross-team collaboration. Whether for documenting processes, managing projects, or building a knowledge base, Confluence helps teams stay aligned, save time, and work smarter together.

Thank you to the Confluence team for providing such a reliable and user-friendly platform that truly supports productivity and collaboration.
What do you dislike about the product?
I don’t have any dislikes about Confluence.
What problems is the product solving and how is that benefiting you?
Confluence helps keep all information in one place, making it easy to find, share, and update. It saves time, reduces confusion, improves team collaboration, and ensures everyone stays on the same page. It also helps track project progress and keeps important knowledge organized for future use.


    Hospital & Health Care

Knowledge data base

  • August 29, 2025
  • Review provided by G2

What do you like best about the product?
It allows me to have all the information on the product I work with every day in case i have any questions or lack of clarity on certain processes.
What do you dislike about the product?
Nothing really, tool has worked perfectly for me
What problems is the product solving and how is that benefiting you?
I have easy access to the company's SOP's or protocols for all the processes we do


    Information Technology and Services

The perfect wiki and documentation

  • August 28, 2025
  • Review provided by G2

What do you like best about the product?
I like the design, everything is visible, but not cluttered.

I like all the different features you can use to make your documentation exactly how you like it.
What do you dislike about the product?
There have been multiple outages with Confluence, while the rest of our software has never had an outage.
What problems is the product solving and how is that benefiting you?
It allows us to save client details and write instructions for the standard operating procedure.


    Marketing and Advertising

Confluence Is A Great Platform For Collaborative Workspaces & Information

  • August 24, 2025
  • Review provided by G2

What do you like best about the product?
Confluence makes it easy to collaborate across teams by keeping documentation and knowledge sharing in one central location. One primary use case I have is engaging with our company wiki via Confluence, which helps ensure consistency across projects and resources, and provides a reliable reference point for the team.
What do you dislike about the product?
While it’s great for documentation, it can be challenging to keep content up to date, as older pages often get buried and forgotten.
What problems is the product solving and how is that benefiting you?
Confluence serves as the platform to house our centralized wiki, an element that is key to maintaining consistency, streamlining knowledge sharing, and providing an accessible source of truth for the entire team - especially with a distributed workforce.”


    brijesh K.

Confluence user review

  • August 23, 2025
  • Review provided by G2

What do you like best about the product?
The user friendly interface and easy to use workflows.
What do you dislike about the product?
The marketing emails sent bu the confluence team is a bit of annoying.
What problems is the product solving and how is that benefiting you?
It helps me to connect to the different teams and pass the details and documentation with them.


    Andres C.

Best Review!

  • August 22, 2025
  • Review provided by G2

What do you like best about the product?
The flexibility to create structured spaces and pages, combined with the built-in search and tagging features, makes finding information a breeze, too. Oh, and the templates! They save so much time when setting up documentation, meeting notes, or project plans.
What do you dislike about the product?
Confluence can slow down with very large pages or spaces, particularly if you’ve got tons of images, heavy macros, or embedded files. This can affect the user experience, especially in big organizations with a lot of content.
What problems is the product solving and how is that benefiting you?
Real-Time Collaboration: The ability for multiple team members to edit and comment on a page simultaneously is huge. It eliminates the need for back-and-forth emails or version control headaches that come with tools like Word or Google Docs.


    Education Management

A reliable tool for streamlining workflows and centralizing knowledge

  • August 22, 2025
  • Review provided by G2

What do you like best about the product?
Confluence makes documentation and coordination so much easier. I like how it provides a central space where meeting minutes, policies, and project updates are stored in an organised way. It has reduced confusion and given us a single source of truth across departments. The templates are very practical, and the integrations with tools like Jira and Teams help bridge documentation with actual project execution.
What do you dislike about the product?
The interface can be overwhelming for new users, and the mobile version doesn’t provide the same editing flexibility as the desktop app. Large pages take longer to load, especially when attachments are included. It takes a bit of patience to become fully comfortable with the platform.
What problems is the product solving and how is that benefiting you?
Confluence helps solve the problem of scattered and inconsistent documentation. At CA Sri Lanka, we manage multiple committees, projects, and internal processes, and it was difficult to keep track of the latest versions of documents when relying on shared drives and email. Confluence provides a centralised, searchable knowledge base where policies, meeting notes, and project updates are always up to date. This has reduced duplication, saved significant time, and improved overall coordination across departments.