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Confluence

Atlassian

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External reviews

4,199 reviews
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External reviews are not included in the AWS star rating for the product.


    Internet

confluence review

  • July 13, 2018
  • Review provided by G2

What do you like best about the product?
I like that we can host shared informational pages for all our employees
What do you dislike about the product?
It can sometimes be a little confusing to navigate.
What problems is the product solving and how is that benefiting you?
We can better track solutions in a single spot instead of losing track of answers.


    Madelyn L.

Great Collaboration!

  • July 13, 2018
  • Review provided by G2

What do you like best about the product?
Easy to navigate, update, and communicate across departments
What do you dislike about the product?
Work at a University, and can be an overload of information
What problems is the product solving and how is that benefiting you?
Communicating technology updates, troubleshooting, solving technical issues and assisting different departments in technology use.
Recommendations to others considering the product:
Easy to use platform! It has been recently updated with a new look, easier to navigate and aesthetically much better!


    Retail

Confluence - good organizational structure

  • July 13, 2018
  • Review provided by G2

What do you like best about the product?
Professional, clean layout that allows shared documents to be organized logically
What do you dislike about the product?
Nothing; many useful features including a save for later page
What problems is the product solving and how is that benefiting you?
a shared space for team members to access and upload documentation with update timestamps, views, etc.
Recommendations to others considering the product:
It is an effective environment to keep knowledge and documents that will remain throughout the project that team members can go back to for reference purposes.


    Computer Software

Minimalist design

  • July 13, 2018
  • Review provided by G2

What do you like best about the product?
I love how the minimalist design of confluence provides ease of use. Navigation is clear and simple with different icons to select on the homepage, and the search bar is easy to find documents quickly without digging around forever.
What do you dislike about the product?
Even though I like the simplicity, I wish there was more color. I find that color-coding can make things appear more organized, especially when there are dozens of sub threads I’m sifting through.
What problems is the product solving and how is that benefiting you?
Confluence is a great platform for my company’s intranet. Everyone has access, anyone can edit if given permission, and all our documents are uploaded here. It’s easy to link pages to emails and other messaging systems so that other people on my team can quickly access the correct page.


    Denish P.

The best Documentation and project management tool

  • July 13, 2018
  • Review provided by G2

What do you like best about the product?
Integration with JIRA
Rich Word like functionality
Allow collaboration on the pages
Great knowledge management tool
What do you dislike about the product?
some plugins required purchase
lack of useful templates
What problems is the product solving and how is that benefiting you?
Confluence is used as collaborative documentation tool for the team. It helps to move the project forward with meaningful and collaborative documentation support.


    Beth H.

Great tool for knowledge sharing and team documentation

  • July 13, 2018
  • Review provided by G2

What do you like best about the product?
Confluence is a great tool for sharing and collaborating on training notes, product documentation, and team information. One of the most useful things it offers is the ability to search for documentation written by a functional area outside of your own. This reduces the time spent on knowledge transfer sessions or lengthy explanatory emails.
What do you dislike about the product?
When creating pages, editing can be a little frustrating at times. For perfectionists like me, it can be difficult to remove the extra spaces that appear between lines, line up columns to be the same height, etc. There is also a strong reliance on plug-ins to get the job done - which is great, if your company is willing to pay for them.
What problems is the product solving and how is that benefiting you?
We use Confluence to collaborate on documentation as we encounter a new topic or as a new product is being built. It's a great tool when used to its full potential, as long as the whole team collaborate and aren't afraid to make changes to out-of-date content.


    Computer Software

Powerful but complicated to use as an end user - a lot of set up required.

  • July 13, 2018
  • Review provided by G2

What do you like best about the product?
The ability to quickly record team pertinent information and how it connects into Jira. Ability to quickly make a share and tutorials with internal members of staff.

Easily documenting and recording policies team centric and also company wide. I would hate to know how many hours I have spent recording documentation in there.

Because of the easy ability to quickly record information we have used it as the corner stone of our on-boarding strategy for new employees, when they find issues the documentation is reviewed and improved ever evolving into a better piece of documentation for future employees as a small company quick on-boarding and self on boarding to a larger extent is very important for us to maintain momentum.
What do you dislike about the product?
For many years Jira has lagged the necessary features to be productive without using the Markup they want you to use. Some of it is still difficult to use, for example the Roadmap features are a pain.

But it is now becoming much easier to edit and to do things with tables etc.
What problems is the product solving and how is that benefiting you?
Managing a distributed team and capturing their knowledge into our knowledge base. Communicating common policies and having a platform with revision history that is able to distribute them.
Recommendations to others considering the product:
If we were starting again I would probably advise not to go with confluence and to use something like google spaces that you do not need to secure and maintain. There is a lot of overhead with maintaining a system like confluence especially if you only have a small team.


    Insurance

Confluence User Experience

  • July 12, 2018
  • Review provided by G2

What do you like best about the product?
It is the best Agile Tool, can be used for Scrum Management
What do you dislike about the product?
There is nothing it can serve but it could have been easily integrated with other SCRUM tools like Scrum Board
What problems is the product solving and how is that benefiting you?
It is the best Agile Tool, can be used for Scrum Management, also effort tracker
Recommendations to others considering the product:
Yes it is very good tool


    Information Technology and Services

Great for Devs and Data Team, less so for Operations

  • July 12, 2018
  • Review provided by G2

What do you like best about the product?
Centralized knowledgebase that can be shared across the organization, and integration with Jira
What do you dislike about the product?
Not very intuitive, UI and UX is lacking, and ease of use is not what I would have wanted it to be.
What problems is the product solving and how is that benefiting you?
Product documentation, meeting minutes, and process documentation can be centralized.


    Information Technology and Services

Could be better

  • July 12, 2018
  • Review provided by G2

What do you like best about the product?
I like that I have a central repository for all of my internal documentation around processes
What do you dislike about the product?
It's not a very intuitive tool and I find myself getting confused
What problems is the product solving and how is that benefiting you?
We use it as a central repository for internal documentation, and I know where I can find it al