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Confluence

Atlassian

Reviews from AWS customer

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External reviews

4,188 reviews
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External reviews are not included in the AWS star rating for the product.


    Justin B.

Very useful for creating shared spaces and instructional pages.

  • July 07, 2018
  • Review provided by G2

What do you like best about the product?
Confluence is very well organized and has a lot of plugins with other Atlassian products.
What do you dislike about the product?
The UX is not the greatest looking compared to other similar software.
What problems is the product solving and how is that benefiting you?
Helps with new hire orientation, internal documentation of products and tools, and is very intuitive to use. Great for creating network diagrams and info due to the loads of plugins available.
Recommendations to others considering the product:
No recommendations.


    Kruti S.

Confluence

  • July 07, 2018
  • Review provided by G2

What do you like best about the product?
It's helps in document management for my team
What do you dislike about the product?
Not very user friendly and navigation is a little difficult
What problems is the product solving and how is that benefiting you?
Documentation


    Telecommunications

Collaboration and Documentation

  • July 07, 2018
  • Review provided by G2

What do you like best about the product?
It is powerful and customizable, but provides a clean, easy interface for our end users.
What do you dislike about the product?
Search can be a hit-or-miss. I often have to scroll through pages of results to find what I need.
What problems is the product solving and how is that benefiting you?
We use Confluence to manage documentation for several of our projects. Ease of updating is a huge plus. Documentation can easily be updated or clarified with minimal effort.


    Diane K.

Good team work

  • July 07, 2018
  • Review provided by G2

What do you like best about the product?
Each project can have lots of pages associated and links to documents are shared. The alerts received by email allow to see what changed on the modified page compared to the previous version.
What do you dislike about the product?
You can easily get lost if you don’t know where to search.
What problems is the product solving and how is that benefiting you?
We needed a tool that could be easily used by the whole company and this is doing the job.


    Banking

Modern day documentation and project management tool

  • July 06, 2018
  • Review provided by G2

What do you like best about the product?
Ease of use, JIRA integration, UI diagram.
What do you dislike about the product?
Plugin compatibility, Using formula within the page.
What problems is the product solving and how is that benefiting you?
Project Documentation, Issue tracking


    Computer Software

Excellent experience

  • July 06, 2018
  • Review provided by G2

What do you like best about the product?
My firm uses Confluence for all of our content sharing and collaboration and it's really a great tool. It is easy to use, pretty intuitive, and an easy tool to train new team members on.
What do you dislike about the product?
It seems a little hard to "archive" things in an efficient manner (possibly user error though!).
What problems is the product solving and how is that benefiting you?
We were trying to have a central location to house a lot of pieces of content for a team located all over the US,
Recommendations to others considering the product:
My team just started using JIRA - another offering from this company, and it is also great and pretty cool to use for managing projects.


    Retail

Good, but could use a facelift

  • July 06, 2018
  • Review provided by G2

What do you like best about the product?
I like the huge amount of possibilities for what you can do with Confluence. You can do whateeevvverrrr you want with it.
What do you dislike about the product?
I dislike the user interface. I think it looks dated, and can easily become overwhelming.
What problems is the product solving and how is that benefiting you?
My company is using Confluence as a method of documenting pretty much everything: HR documents and rules, guides for how to do certain tasks in Support, meeting minutes, etc.
Recommendations to others considering the product:
Don't freak out. There's a lot to look at, and things can get lost easily. So, get used to looking at tables of contents and the search function.


    Internet

Using confluence in an agile environment

  • July 06, 2018
  • Review provided by G2

What do you like best about the product?
Being able to track our meetings and using the docs as a method for project planning
What do you dislike about the product?
Can’t edit a doc with more than one user - for collaboration purposes
What problems is the product solving and how is that benefiting you?
Taking our meeting notes and using it to track our project planning and retrospective documents


    Information Technology and Services

Could use some UI improvements

  • July 06, 2018
  • Review provided by G2

What do you like best about the product?
Presentation of documents is generally good. Easy to share work with other individuals/teams
What do you dislike about the product?
It's difficult to find documents, provide links to other documents/tickets, and their markdown support could use some improvement
What problems is the product solving and how is that benefiting you?
Document sharing for product dev / engineering work
Recommendations to others considering the product:
The integration with JIRA is obviously better than other tools.


    Computer Software

Confluence is a useful website to categorize and share information for work

  • July 06, 2018
  • Review provided by G2

What do you like best about the product?
I enjoy the ease of updating pages and searching for information my company needs so I can better do my job.
What do you dislike about the product?
I like most of its features, and one things I would improve is the difficulty of editing pages such as adding extra boxes to a box structure holding names and other information. You have to click a button up top and can't modify the object with your mouse.
What problems is the product solving and how is that benefiting you?
Solving knowledge transfer business problems and improving knowledge base of everyone at the company. This quickens our ability to solve problems.