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Confluence

Atlassian

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External reviews

4,099 reviews
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External reviews are not included in the AWS star rating for the product.


    Higher Education

Great collaborative software with many uses

  • April 24, 2018
  • Review provided by G2

What do you like best about the product?
Great collaborative software that operates intuitively like a word processing document or wiki page; allows multiple user to edit simultaneously and is available in a cloud so that it can be accessed remotely if working out of the office; has great organizational abilities where each department can create their own space and subsequent hierarchy of documents ; also love the tagging users feature and task assignments which make it easy to stay on top of things that were mentioned in meetings great
What do you dislike about the product?
At this time there is nothing that I currently do not like. If I had to pick one thing it would be that I do not know yet how to create a checkbox to assign someone a task within a document.
What problems is the product solving and how is that benefiting you?
Able to collaboratively work and edit pages like in a manual . Also able to effectively take meeting notes and assign team members tasks


    Computer Software

Central Tool for sharing knowledge among projects and documents

  • April 24, 2018
  • Review provided by G2

What do you like best about the product?
This is good tool for sharing information among teams. We can share files, MOMs (Minutes of meeting), Design documents, Project mockups, Project plans etc.

It is really easy to edit documents and publish them so other teams can view.
What do you dislike about the product?
It tends to get slow sometimes while loading the page. Also, sometimes it hangs while updates are being saved.
What problems is the product solving and how is that benefiting you?
We use this tool to share the information and technical documents among various teams. It basically acts as a repository for our organization.
Recommendations to others considering the product:
Highly useful tool for team collaboration


    Carlos P.

A Single place for every documentation of your comment

  • April 24, 2018
  • Review provided by G2

What do you like best about the product?
With confluence you can easily document everything from your company, making it easier to share the knowledge among all the team members
What do you dislike about the product?
Search could definitely be better. Its still hard to find documents sometimes.
What problems is the product solving and how is that benefiting you?
- Requirements specification;
- Manuals
- Documentations
Recommendations to others considering the product:
Its easy to use, although search could be better.


    Edyta B.

Great free collab workspace

  • April 24, 2018
  • Review provided by G2

What do you like best about the product?
Conflunace is a great workspace that allows you to keep all your docs in one place. It's easy to set up, navigate and use. It has decent visual tools, interlinking and ability to set up permission for access are a big plus.
What do you dislike about the product?
It's rather hard to customize pages, and the navigation or set up of it is very confusing at times. More than several times load time was less than ideal. While it's fairly straightforward to use, it does require training and learning, since it can be confusing at the beginning. .
What problems is the product solving and how is that benefiting you?
We use Confluence as a central source for new hire documentation, to keep track of sprints, releases and retrospectives. Our QA keeps test plans and QA results along with release dates, so we can interlink them to the sprint overview for ease of access.
Recommendations to others considering the product:
It could be a rocky start and may require training, but it's a great product especially if you use JIRA


    Computer Hardware

Good alternative for internal documentation

  • April 24, 2018
  • Review provided by G2

What do you like best about the product?
The ability to add templates visible globally shortened the learning curve; "Like" feature, etc.
What do you dislike about the product?
Insufficient compatibility with MS features.
What problems is the product solving and how is that benefiting you?
Knowledge sharing and FAQ.
Recommendations to others considering the product:
Try using templates for meeting notes with action items, FAQ pages, etc.


    Internet

Easy to use

  • April 24, 2018
  • Review provided by G2

What do you like best about the product?
Confluence is a very easy-to-use interface that allows both inexperienced web developers to create web pages as well as experienced users the option of using raw HTML code for the features that are not available in the GUI. There are options for others to comment on or "like" your page. The permissions feature of the pages allow you to limit the page on a fairly granular level.
What do you dislike about the product?
The page layout options are not as flexible. It would be helpful to have more page layout options that allow for creative placement of Jpegs to liven up the page. Inherited permissions are not obvious when looking at a child page. Adding visibility of the "real" permissions at every page would be helpful.
What problems is the product solving and how is that benefiting you?
We use Confluence for internal web content. It is easy to roll out content with Confluence, so user time can be better spent on other job requirements than documentation. The learning curve is fairly small with minimal instruction needed to start creating pages.
Recommendations to others considering the product:
If your user base is mostly developers, this is a good product, because developers will spend less time on documenting and more time on developing. It is also a good product if you don't have a lot of web content staff.


    Angelo P.

Great centralized team collaboration tool

  • April 24, 2018
  • Review provided by G2

What do you like best about the product?
Ability to to create/edit your own pages/spaces and easily share information with team members
What do you dislike about the product?
somewhat of a learning curve to use widgets and edit pages
What problems is the product solving and how is that benefiting you?
It has allowed us to easily publish and share information in the cloud internally without having to email documents or share them on a network


    Jonathan P.

Confluence is a beastt

  • April 24, 2018
  • Review provided by G2

What do you like best about the product?
Confluence can hold lots of information about your company and documentation/procedures
What do you dislike about the product?
Confluence can become extremely u organized and messy if the users do not stick to a plan.
What problems is the product solving and how is that benefiting you?
Confluence has placed all of our documentation and business information in one place for ease of onboarding and relations with chatomers.


    Information Technology and Services

Reminds me of an online notebook

  • April 23, 2018
  • Review provided by G2

What do you like best about the product?
great for documenting when knowledge is needed for a team/company.
What do you dislike about the product?
can sometimes be messy or overwhelming - not organized/categorized in the best way.
What problems is the product solving and how is that benefiting you?
Team documentation


    Information Technology and Services

Useful but basic

  • April 23, 2018
  • Review provided by G2

What do you like best about the product?
It's relatively easy to navigate and edit pages and it a good resource to keep the entire company on the same page while also segmenting team documents.
What do you dislike about the product?
It doesn't have all the functionality we need and is pretty rudimentary. It has a pretty good UI and a useful search tool but it's easy for things to be duplicated or lost in the pile of never-ending page creation.
What problems is the product solving and how is that benefiting you?
Keeping all documents across Customer Support/Success, Product, and Implementation under one roof. Anyone can search and access whatever document they need based on keywords rather than seeking the help of someone in another department. It allows us to be more self-sufficient and find information quickly while working in a coordinated environment.