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Confluence

Atlassian

Reviews from AWS customer

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External reviews

4,070 reviews
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External reviews are not included in the AWS star rating for the product.


    Computer Software

I am softwere developer

  • July 30, 2025
  • Review provided by G2

What do you like best about the product?
We can put the requirements in detail that we can use in future projects.
What do you dislike about the product?
It's a little bit slow.It takes time to load
What problems is the product solving and how is that benefiting you?
Using this, we can easily track requirements and it's very helpful in story refinements


    Saurav K.

Great tool to keep notes of your daily works.

  • July 30, 2025
  • Review provided by G2

What do you like best about the product?
I have mainly used confluence for making daily notes. It has helped me a lot to track my daily learning and reference in future.Its cloud version ensures easy access across devices.
What do you dislike about the product?
sometimes new user may find difficult to navigate.
What problems is the product solving and how is that benefiting you?
As i am a devops engineer and documentation is a crucial part of my role, confluence helps me to organize my all IT documentation in one accessible location. It solves the problem of scattered or outdated documentation by enabling version control, real-time collaboration, and easy searchability.


    Abdul Hanan T.

Talking about confluence

  • July 30, 2025
  • Review provided by G2

What do you like best about the product?
Its seamless collaboration and real-time editing make team documentation efficient and organized.
What do you dislike about the product?
It can be slow and unintuitive at times, especially with complex page hierarchies or large content.
What problems is the product solving and how is that benefiting you?
Confluence solves the problem of scattered documentation by centralizing knowledge in one place, which improves team collaboration, transparency, and productivity.


    Ajay A.

Confluence

  • July 30, 2025
  • Review provided by G2

What do you like best about the product?
Managable, easy navigation, all in one features
What do you dislike about the product?
Need features of like google docs or word
What problems is the product solving and how is that benefiting you?
Documentation


    Solon A.

Amazing to search for assistance

  • July 30, 2025
  • Review provided by G2

What do you like best about the product?
I like the usé of confluence as it helps to see articles and get assistance faster while waiting for a support specialist
What do you dislike about the product?
At the moment I don’t have any dislikes as it has been of great usé for me
What problems is the product solving and how is that benefiting you?
Knowledge as well it improves the reading of people since nowadays it is difficult to read and this helps a lot


    Computer Software

It gives a very nice platform

  • July 30, 2025
  • Review provided by G2

What do you like best about the product?
Intensive various features in doc editing
What do you dislike about the product?
Sometimes it's kind of hard to use some features
What problems is the product solving and how is that benefiting you?
It's resolving manual documentation


    Sahas P.

Maintaining Wiki in Confluence for IT project.

  • July 30, 2025
  • Review provided by G2

What do you like best about the product?
The whiteboard where I can link documents.
What do you dislike about the product?
Its good, but if formatting editor could be similar to word or google doc experience that'd be great. I felt difficult to create a table, and update them on confluence.
What problems is the product solving and how is that benefiting you?
Creating a Wiki page so that all my team find a single source of truth for my project.


    Aashra P.

Confluence Review as a Project Manager

  • July 30, 2025
  • Review provided by G2

What do you like best about the product?
As a Project Manager, I have been using JIRA and Confluence for 3 years now. The best thing about Confluence has to be collaborative space where the development team and clients can have access to documentations and scope prepared and more. I think this makes both us and client to collaborate and share ideas easily.
What do you dislike about the product?
I think Confluence is a bit tricky to organize for me personally. Creating many types of documents and idea sharing from both client and development team can create clutters.
What problems is the product solving and how is that benefiting you?
The major problem solving feature of Confluence has to be maintenance of project documentations which are accessible to everyone within the team. And since, they are attached in Confluence, we can just search it up and review them whenever required.


    Computer Software

Great for understanding parent-child document relationships, but limited elsewhere

  • July 30, 2025
  • Review provided by G2

What do you like best about the product?
The ease of editing documents makes the experience straightforward. The ability to integrate documents (such as pdf files) into Confluence works seamlessly, allowing for amalgamations of documents (of same or different filetypes) to appear together, alongside additional user text
What do you dislike about the product?
The lack of visualizations and general UX can make it difficult to understand the complex relationships between various items. Additionally, if multiple people are working on the same document simultaneously, the changes are not visible in real time
What problems is the product solving and how is that benefiting you?
It helps our team neatly store documentations, thus allowing for a unified library of our collective efforts


    Computer Software

Create, organize, and share knowledge and documentation efficiently.

  • July 30, 2025
  • Review provided by G2

What do you like best about the product?
It’s excellent for documenting processes, creating shared knowledge bases, and keeping cross-functional teams aligned. I particularly value the integration with Jira, which makes it easy to link documentation with ongoing work. The version history and inline commenting features also make collaborative editing seamless, while maintaining transparency and accountability. Overall, it supports both individual productivity and team knowledge sharing.
What do you dislike about the product?
What I dislike about Confluence is that support can be slow at times, and the admin interface feels cluttered and unintuitive.
What problems is the product solving and how is that benefiting you?
Confluence helps solve the problem of scattered information by providing a centralized space for documentation, collaboration, and knowledge sharing. This improves team alignment, reduces repetitive questions, and makes onboarding and project tracking much more efficient.