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Confluence

Atlassian

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External reviews

4,098 reviews
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External reviews are not included in the AWS star rating for the product.


    Electrical/Electronic Manufacturing

Confluence - Engineering Communication Platform

  • March 25, 2018
  • Review provided by G2

What do you like best about the product?
Confluence is good at providing a platform to communicate solutions and reference past experiences when working on current projects.
What do you dislike about the product?
Confluence is bad at showing the most relevant issues to each user. It takes some effort to get to the page you are looking for.
What problems is the product solving and how is that benefiting you?
I used confluence as an engineering wiki. We also used it to store meeting minutes for later reference.


    Vishnu Prabhu T.

Confluence review

  • March 25, 2018
  • Review provided by G2

What do you like best about the product?
We use other Atlassian tools so the integration between them is very valuable for us. Confluence at it’s most basic is a simple tool to use with a lot of flexibiliy for displaying various types of content.
What do you dislike about the product?
I work for a small business and the sheer number of features can be overwhelming.
What problems is the product solving and how is that benefiting you?
It allowed us to centralise documentation and have a collaborative platform to aid project lifecycles.
Recommendations to others considering the product:
It’s a difficult tool to trial as you’ll only see the true benefits of it over the long term. the cloud hosting is very good value for small teams so it’s worth giving it a try (I think prices can rise quickly as you add more people but you’d need to check) but it’ll only be as good as the effort you put in.


    Simon M.

Excellent for team collaboration

  • March 24, 2018
  • Review provided by G2

What do you like best about the product?
Much of our development in our products requires a central forum to setup the required inputs and coordinate who does what. Confluence is ideal to perform such a task
What do you dislike about the product?
Tagging colleagues in certain threads can be a bit difficult as it does not always find them
What problems is the product solving and how is that benefiting you?
Coordinating new product developments in a central program rather than doing things through email
Recommendations to others considering the product:
Use it whenever you need anything done in a coordinated manner. It is much more efficient than emails or calls!


    Information Technology and Services

Confluence - It’s just ok

  • March 23, 2018
  • Review provided by G2

What do you like best about the product?
I like that it’s highly customizable and easily personalized to your organization.
What do you dislike about the product?
It lacks any standout features that you wouldn’t be able to find elsewhere.
What problems is the product solving and how is that benefiting you?
Real time information sharing. Document storage and record keeping.


    Hospital & Health Care

Great for collaborative work

  • March 22, 2018
  • Review provided by G2

What do you like best about the product?
It is great for team work because it provides a space where everyone can access.
What do you dislike about the product?
The mobile version is a little difficult to work.
What problems is the product solving and how is that benefiting you?
Everyone is doing different tasks for one goal, so this space provides a place to unify the team.


    Dante B.

It turns your knowledge base into a wiki. Most businesses would not want that.

  • March 22, 2018
  • Review provided by G2

What do you like best about the product?
We can take content from Jira directly into Confluence, so we can distill support tickets into Howto articles. It also observes URL changes and manifests them throughout.
What do you dislike about the product?
• It's a wiki, so you have no direct control over the content you generate.
• Its exports of your docs never look even close to the web page.
• Templates for pages are static. Did you mess up but notice after generating 100 pages? Too bad -- you'll have to change each page manually.
• Version control and labeling are not native -- you have to add Scroll Versions from k15t.
• If you generate a
• It expects you to edit files only inside the white background of a web page. If you're a tech writer or a coder, you understand this pain right away.
• You can never tell from the easy editing mode why something won't delete or loses formatting.
• Search optimization is only based on adding search tags. In theory it can do a smart search, but how?
• You cannot write in Markdown (which is, in theory, the native markup language) unless you copy all of an existing page elsewhere, edit, then paste all.
• I feel like I've said enough bad things. I must stop, lest I incur the advance of the Heat Death of the Universe.
What problems is the product solving and how is that benefiting you?
We need to publish our product documentation online and update with new releases. It does this...just barely.

Our benefits:
• We have a tolerable solution that allows a vague amount of searchability.
• We guarantee that at least one IT employee will always lose hair.
Recommendations to others considering the product:
Run. Run far away. Hie thee to Wordpress. Even an ancient Drupal setup will give you a better deal. It's like a write-only wiki.


    Anil J P.

Collaboration with Confluence

  • March 22, 2018
  • Review provided by G2

What do you like best about the product?
Very few steps are needed to create a new document. The simplicity of converting them to Word or PDF documents
What do you dislike about the product?
Creating charts with LucidChart is a nightmare, Search functionality is not good, versioning is non existent, Formatting documents is much to be desired.
What problems is the product solving and how is that benefiting you?
All our wiki documentation, how to guides are in Confluence
Recommendations to others considering the product:
Easy to use for collaboration.


    Research

Valuable resource for tracking group projects

  • March 22, 2018
  • Review provided by G2

What do you like best about the product?
It's easy to organize projects with many sub-pages and to make it so certain people get updated when changes are made to those pages, while everyone can view them
What do you dislike about the product?
The interface is not always intuitive and it can take a minute to figure out how to get things to appear the way you would like
What problems is the product solving and how is that benefiting you?
Sharing information about a project without having to search through email and having the ability to update without having multiple versions


    Fund-Raising

Confluence Review

  • March 22, 2018
  • Review provided by G2

What do you like best about the product?
It makes it easier for teams across the company to work together. It is also a great product when it comes to integration especially JIRA. Being able to create an internal KB is amazing,
What do you dislike about the product?
I am not 100% pleased with the interface but other than this I've been using Confluence for quite a while and is my go-to product in terms of team collaboration and Knowledgebase.
What problems is the product solving and how is that benefiting you?
Team Collaboration and Knowledgebase
Recommendations to others considering the product:
to share and organize content and management of knowledge plus team colaboration


    Financial Services

Confluence is awesome.

  • March 20, 2018
  • Review provided by G2

What do you like best about the product?
I think it's probably the best for documentation and taking notes. It's also got great markdown similar to Reddit if you want things to appear in certain formats. It's also easy to search and find pages.
What do you dislike about the product?
I've found it's really difficult to export the documentation to any other format than the default.
What problems is the product solving and how is that benefiting you?
Keeping other people informed of changes. Centralizing meeting notes.
Recommendations to others considering the product:
Atlassian has a lot of great products. If you've used some of the others you'll have a generally good idea of what to expect.