Confluence
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4,098 reviews
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Great tool for collaboration, planning projects, and more
What do you like best about the product?
I use Confluence daily for everything from receiving feedback on designs to managing my own to-do list. It's great for collaboration, and viewing and editing documents is easy. Inline comments are a great feature and allow for an easy feedback process, and you can even leave inline comments on images and files. Overall, it's a great tool for many aspects of project management (including planning, research, documentation, and collaborative development), and it integrates well with JIRA.
What do you dislike about the product?
Beyond simply viewing and editing documents, the interface isn't the most intuitive. PDFs that are included on Confluence pages often render inconsistently and with errors, and editing text formatting can be finicky and frustrating. Understanding what permissions you have in the software is extremely difficult without asking your administrator.
What problems is the product solving and how is that benefiting you?
Confluence allows us to collaborate on a multitude of projects, from web designs to technical writing, development documentation to video scripts.
Easy to for collaboration within your center/other agents
What do you like best about the product?
We use it with a lot of our offsite agents so that we can all work on the same projects and can all counsel around the same topics. Brings our group together seamlessly
What do you dislike about the product?
Needs an update from the last release. In the last couple of weeks when loading the dashboard it pauses at the blank white screen
What problems is the product solving and how is that benefiting you?
Less conference calls, more online teamwork
Recommendations to others considering the product:
Make sure your IT team keeps up on updating!
If your using JIRA, you NEED confluence!
What do you like best about the product?
I love collaboration across teams & hoe it integrates seamlessly with JIRA. It truly enhances the benefits & both tools compliment each other.
What do you dislike about the product?
Nothing comes to mind off hand. We were very pleased with the tool.
What problems is the product solving and how is that benefiting you?
This allowed us to keep important documentation, flow charts, processes etc. in one unified place, where anyone could access when needed. It truly saved us after the company went through massive layoffs & we had to reference how-to guides.
Experience with confluence
What do you like best about the product?
Flexible with adding addons, fully organized folder for projects
What do you dislike about the product?
Nothing i dislike about confluence, haVing good experience
What problems is the product solving and how is that benefiting you?
Project organising and using confluence pages as HTML server
Helpful documentation for any team.
What do you like best about the product?
The part I actually like best is the way the pages can be indexed and how you can link to each other. Folders in google drive and dropbox can get a little unwieldy especially if you're trying to reference one document with another.
What do you dislike about the product?
I dislike the level of set up needed on the admin side as well as the limitations of the macros.
What problems is the product solving and how is that benefiting you?
The problems we're solving is being able to get documentation in one place that we can easily send links out to maintainers.
Recommendations to others considering the product:
It's tough to onboard people. The hardest thing is figuring out where to place pages so that it's nested properly. But once your users think google doc / word doc WYSIWYG features are the same, they can get the hang of it.
Confluence, the wiki of tomorrow
What do you like best about the product?
I loved how customizable each page is with the ability to create branches and organizational strutures, great for linking documents and pages.It is a great way to collaborate with team members
What do you dislike about the product?
I don't like that when you're editing at the same time as another user and your changes are lost when they save their version. Possibly notifying you when someone saves their edits would be nice
What problems is the product solving and how is that benefiting you?
Documentation of internal systems and processes as well as information gathering and note taking. It is a great way to collaborate with team members
Recommendations to others considering the product:
Its a pretty standard wiki platform with an easy to use interface.
Confluence
What do you like best about the product?
its easy to share requirements, Multiple different projects can interact with each other. Linking of a different project.
What do you dislike about the product?
Differentiation between different boards.
What problems is the product solving and how is that benefiting you?
Interaction with different from different teams
Excellent and efficient
What do you like best about the product?
The program is consistent and good for note taking.
What do you dislike about the product?
Sometimes the documents can take time to load
What problems is the product solving and how is that benefiting you?
Collaborating with team is a huge benefit that works well with confluence
Good knowledge sharing platform
What do you like best about the product?
It is easy to organize important content that we have in our organization.
What do you dislike about the product?
Sometimes the navigation and search function could be better. Also, with all knowledge bases, it's only as good as the amount of time you put into it to maintain it and keep it up to date.
What problems is the product solving and how is that benefiting you?
Through confluence collaborating in between departments and getting updates on what others in my team and within other teams are working on got easier.
Recommendations to others considering the product:
Good knowledge base software. We also use it to share files in it.
Excellent for Content Management
What do you like best about the product?
Great document management
Easy search and indexing of content
Offers excellent dashboards
Integrates with other tools
Easy search and indexing of content
Offers excellent dashboards
Integrates with other tools
What do you dislike about the product?
Performance/speed
High Pricing
No folder support
High Pricing
No folder support
What problems is the product solving and how is that benefiting you?
Document Management
Department Information
Content Management
Team Collaboration
Reporting
Department Information
Content Management
Team Collaboration
Reporting
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