Confluence
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Best Internal Documentation Software
What do you like best about the product?
The layout and search tools make finding SOPs and other relevant info a breeze.
What do you dislike about the product?
I don't really dislike anything. It's really that good.
What problems is the product solving and how is that benefiting you?
Knowledge distribution and SOP/similar internal document version control is much easier. Saves time and money by reducing errors and ensuring consistency across the organization.
Confluence is great for secure, internal documentation
What do you like best about the product?
Confluence allows us to create great, searchable documentation that can be restricted by teams or projects. Easily allows us to search for information and check the most up to date documentation when investigating customer issues. Also, the integration with JIRA helps to create project plans and convert action items into JIRA issues.
What do you dislike about the product?
The formatting and editing flexibility is most frustrating, the pages are not easily to edit and format as word documentation so there just seem to be limitations there.
What problems is the product solving and how is that benefiting you?
Internal documentation and record keeping amongst departments, easily track down information on changes, project plans and general internal documentation.
Recommendations to others considering the product:
Understanding proper markdown and implementing proper page organization is key when using this product when properly organized and formatted it is a very helpful tool!
Shareable and Reportable Word Docs
What do you like best about the product?
Easy to share, edit, store, reporting features
What do you dislike about the product?
Upload maximums, creating templates can be tricky
What problems is the product solving and how is that benefiting you?
Enterprise knowledge resources
Interactive, Useful
What do you like best about the product?
The space allotted for many distinct pages. We've used Confluence as our "intranet" for a few years, housing documentation on projects, benefits descriptions, and "lessons learned" histories.
What do you dislike about the product?
If we were able to set up reminders for lack of page updates, it would be very helpful. Without a complete audit of usage, pages become dated.
What problems is the product solving and how is that benefiting you?
As a location to house our project documentation, it is very useful for searches during onboarding.
Recommendations to others considering the product:
Compare to Google Drive, keeping in mind the organizational possibilities of Confluence.
It is good for taking notes
What do you like best about the product?
I can take notes and share it with everyone else.
What do you dislike about the product?
I do not dislike anything about Confluence
What problems is the product solving and how is that benefiting you?
Team collaboration can be easily done and we can discuss matters before meetings.
Not Great - Wouldn't Recommend It
What do you like best about the product?
It has a list of impressive features and in theory sounds like a great app but...
What do you dislike about the product?
Navigating the app is overly complicated, and the search doesn't help. I spend more time looking for the articles than reading/contributing. The Atlassian ID was also a mess, with a complicated account deletion process. Trying to download images a co-worker has uploaded has been challenging, they either download as a different format or they've disappeared (5yr+ files). My last issue is the content editor seems a little off and overly complicated to use.
What problems is the product solving and how is that benefiting you?
Collating basic information like phone numbers, settings, etc.
Recommendations to others considering the product:
Their new UI makes using the system even more frustrating.
Awesome documentation soace
What do you like best about the product?
Ability to easily customize a space
Great for documentation
Great for documentation
What do you dislike about the product?
Need more features to update look & style of pages & text
What problems is the product solving and how is that benefiting you?
Documentation storage. Awesome place for a “one stop shop” for my organization
Confluence
What do you like best about the product?
It's an ok tool for team collaboration and calendar
What do you dislike about the product?
Very difficult to maneuver, not very efficient
What problems is the product solving and how is that benefiting you?
Not really solving any
Confluence Review
What do you like best about the product?
Helps in Content creations and a great team collaboration platform . Helps in creating rich content within the team and great to share work and faster.
What do you dislike about the product?
It has an excessive restrictions , when multiple users are using one account -authenticity is a problem.
What problems is the product solving and how is that benefiting you?
Content Management at one space, for everyone to view and helps me in reviewing orders.
Recommendations to others considering the product:
Try Confluence , its and easy way for content management and collaborating team and share the work with team.and maintaining the bug report.
Highly recommend Confluence
What do you like best about the product?
I like the ease of adding content and organizing pages in a hierarchy. Creating PDF versions of content is also very easy.
What do you dislike about the product?
I struggle to find what I am looking for at times. I think the search isn't as smart as it could be.
What problems is the product solving and how is that benefiting you?
All of our documentation can easily be organized and employees world-wide can contribute to it. It is easy to create documentation to share externally.
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