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Confluence

Atlassian

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External reviews

4,095 reviews
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External reviews are not included in the AWS star rating for the product.


    Computer Software

It's okay

  • January 19, 2018
  • Review provided by G2

What do you like best about the product?
I'm not a huge fan of Confluence. It's convenient that all our teams use it so it holds a lot of team and product information.
What do you dislike about the product?
It's hard to navigate and it's not very nice to look at either. Every time I try to search for something, I can't quite find what I'm looking for.
What problems is the product solving and how is that benefiting you?
It's where we hold a lot of our product documentation as well as team info.


    Computer Software

Very outdated and clunky.

  • January 19, 2018
  • Review provided by G2

What do you like best about the product?
Ability to store information between departments. Supposed to help you update from team to team and also share info across teams.
What do you dislike about the product?
Not very ease to search. Very cumbersome to add links and very easy to mess up a page. I think it would be a lot easier to go ahead and build out an intranet page and use html.
What problems is the product solving and how is that benefiting you?
Sharing information across company and departments. I personally do not find this software beneficial. I wish my company chose another product instead of this one.
Recommendations to others considering the product:
Just create an intranet page rather than using this....


    Internet

Confluence for engineering

  • January 19, 2018
  • Review provided by G2

What do you like best about the product?
We are using Confluence together with Jira for documenting / reporting / tracking projects
What do you dislike about the product?
interface looks a bit old , the performnace of the tool is only average .
What problems is the product solving and how is that benefiting you?
since it is so well integrated with Jira ,
we Use Confluence to build a summery page for each project , give high level view to the project status .
Recommendations to others considering the product:
Didn't see any progress in Confluence for the past few months , not sure if its heading in the right direction.


    E-Learning

Confluence is the Wiki of any business!

  • January 19, 2018
  • Review provided by G2

What do you like best about the product?
The beautiful thing about Confluence is how easy it is to navigate. Between the different pages/tabs that can be set up and utilized, it is the go-to site for all information!
What do you dislike about the product?
The overall presentation can be a bit daunting, at first, and I think that balances the ease of setting each page/tab up. But nothing a few minutes worth of training can't fix.
What problems is the product solving and how is that benefiting you?
The ability to keep our entire company/team on the same page!


    Telecommunications

Gets the job done

  • January 19, 2018
  • Review provided by G2

What do you like best about the product?
- Ability to search for keywords in all documents on the site
- Ease of editing and linking to documents
What do you dislike about the product?
- Text formatting is difficult, would be great if more advanced formatting features were available
- Navigation is slightly confusing
What problems is the product solving and how is that benefiting you?
All internal company & project documentation has been moved to Confluence. Sharing information and centralizing documentation has become much easier.


    Oil & Energy

Tool for collaboration

  • January 19, 2018
  • Review provided by G2

What do you like best about the product?
Ability to handle many people commenting on one item without conflict. We think it will help us speed up new changes and collaborate on changes to make them happen quickly.
What do you dislike about the product?
Seems unofficial and too trendy, I don't know if it has stuck. People don't seem to have really grabbed it and begun to use it.
What problems is the product solving and how is that benefiting you?
Long cycle time for business document review. Previous to this we have officially released items through design processes as if they were engineering drawings.


    Publishing

Not as user friendly as it could be

  • January 19, 2018
  • Review provided by G2

What do you like best about the product?
I like that there are dedicated spaces for projects and many people can upload many different types of materials to the space. Version controls are great too.
What do you dislike about the product?
Why are there no folders!?!? I don’t understand why I create pages to keep other pages together. I really hate that.
What problems is the product solving and how is that benefiting you?
Requirements documents and version controls


    Grace M.

New Confluence user, tentatively impressed

  • January 18, 2018
  • Review provided by G2

What do you like best about the product?
We've just started using Confluence to store and share information, and I like it a lot so far. It's a nice, easy-to-use interface, and it has a lot of functionality that I didn't realize it had when I first started using it. It allows for easy collaboration for several types of things, and I appreciate the version control abilities.
What do you dislike about the product?
The only real issue I have with Confluence is that it hasn't been easy for me to figure out what else it can do. Some of the features seem kind of "hidden."
What problems is the product solving and how is that benefiting you?
We're using Confluence to collaborate on and share information The current benefit is that we're using it to keep up to date and share the translation availability of our product, which has been very internally valuable.
Recommendations to others considering the product:
I would definitely recommend giving Confluence a try, and familiarizing yourself with the capabilities as you do, because it's actually capable of more than is immediately obvious.


    Junyang X.

Tool for sharing information, tracking and milestones across organization

  • January 18, 2018
  • Review provided by G2

What do you like best about the product?
Allows for tracking and collaboration across organization. Great way to revision control and dissemination information, share documents for editing, tracking product development and milestones. It has become the central repository of our milestone marker documents as well as to provide inputs into product (and product marketing) documentation
What do you dislike about the product?
All changes are committed right away and there is no draft or sandbox mode to help organize UI/look before publishing. Should be able to customize the feed to only most relevant people/spaces. File attached to spaces are not always obvious and sometimes hidden. Need some method of encouraging user participation
What problems is the product solving and how is that benefiting you?
Information is often lost or buried in a mass of emails, having confluence allows a gradual building of knowledge base over time. The information is useful to a variety of people without having to be specifically targeted.
Recommendations to others considering the product:
Try several versions and determine one you like, multiple UI changes over versions.


    Information Technology and Services

Great tool to share content with teams

  • January 18, 2018
  • Review provided by G2

What do you like best about the product?
Ease of integration with JIRA and pull stuff into confluence pages
What do you dislike about the product?
Sometimes, the pages are difficult to administer in terms of sharing credentials or delegating creds while some are away
What problems is the product solving and how is that benefiting you?
Sharing content across development teams. Huge benefit of integrating with JIRA to pull up specific issues.