Confluence
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Workspace collaboration
What do you like best about the product?
Great for wikis and other collaborative information sharing. Also great for JIRA linkages. Gliffy is handy for wireframes.
What do you dislike about the product?
Pasting table rows is more difficult than it should be. I also think that it is rather pricey, especially as it becomes pricier as companies grow. Finally, self-hosting creates its own technical problems and requirements.
What problems is the product solving and how is that benefiting you?
Helps a lot with technical collaboration, and it is really easy to use for what it is. I don't think we'd get as much out of it without the ease of template usage.
Recommendations to others considering the product:
Just be aware that you'll need in-house support, and be mindful that its price is subject to balloon as your company grows (especially if you're a small company).
Very Easy to learn to use
What do you like best about the product?
The software is very easy to learn to use making it ideal for companies with employees who may not be computer savvy.
What do you dislike about the product?
The software is not used as often at my job as i would like.
What problems is the product solving and how is that benefiting you?
Working with colleagues who are not near by is easily solved with this product.
Documenting but not collaborating
What do you like best about the product?
Confluence is for documenting information and sharing it with others. It's more for information that isn't constantly changing.
What do you dislike about the product?
It is not for collaborating with multiple users and can sometimes be confusing on how it sorts files. I also dislike the formatting options and feel it is limiting.
What problems is the product solving and how is that benefiting you?
Documentation
Confluence
What do you like best about the product?
The software is user friendly and easy to use.
What do you dislike about the product?
I do not have a dislike. It was easy to use and fulfilled its purpose
What problems is the product solving and how is that benefiting you?
Being able to interact with students when away from the classroom
Collaborative Documentation for Distributed Teams
What do you like best about the product?
Confluence has allowed our team to have living internal documentation no matter where we are. As a fully distributed team, we have been able to provide live updates to the entire team when internal processes are updated. The notification updates and activity tracking are superb and keep our team in the know and up to date.
What do you dislike about the product?
Sometimes, depending on personal preference, the updates and notifications can be a little much. It's great to know when an update is made, but constant notifications of minor changes can be a little much. Also, to a novice, the interface is not overly intuitive. I wouldn't mind seeing a refresh and usability update.
What problems is the product solving and how is that benefiting you?
Confluence has been invaluable for keeping our team updated on internal processes and how-tos.
Works great!
What do you like best about the product?
It's probably the best documentation software (private wiki) software in its class
What do you dislike about the product?
Administration and not providing a way to automatically enable HTTPS can be frustrating.
What problems is the product solving and how is that benefiting you?
Documentation needs, collaboration
Great for Team building
What do you like best about the product?
The best thing i that we can easily share information and others can also collaborate with that.
What do you dislike about the product?
Just one feature of the real-time chat feature is missing .Other than that, all the other features are available.
What problems is the product solving and how is that benefiting you?
With Confluence, we try to improve Team collaboration and Team building. We put in the common information on confluence. It was like the best practices of code were mentioned so that everybody could easily follow them.
Recommendations to others considering the product:
Good
Not user friendly or intuitive
What do you like best about the product?
There really isn't anything I like about this product.
What do you dislike about the product?
It's not user-friendly (from a content management and end-user standpoint) or intuitive. The tutorials offered by Confluence are hard to read/not helpful. It's hard to know whether what I am reading is for the Cloud-based version or not. Plug-ins are expensive. The search does not function well. Confluence roles out changes with little notice that greatly impacts functionality, and look and feel.
What problems is the product solving and how is that benefiting you?
I have to use it as a knowledgebase.
Recommendations to others considering the product:
I would look into other options.
Confluence is easy, but can get bloated.
What do you like best about the product?
It's relatively accessible to build a knowledgebase on Confluence for your teams to utilize. Things like permissions and restrictions also make it simple to ensure the right people can see and edit content.
What do you dislike about the product?
Without being an admin, it's difficult to get a birds eye view of your content, especially if it isn't set up into proper pages, page trees, child pages, etc. When you generate a lot of pages over time, it can be potentially difficult to manage as a knowledge manager.
What problems is the product solving and how is that benefiting you?
Knowledge management for employees, insights into human resources policies, team pages and general resources, corporate information.
Recommendations to others considering the product:
Lock down your permissions for the spaces you create in your company's instance of Confluence. KBs can be quickly mismanaged if you have "too many cooks in the kitchen."
Ease of is is great.
What do you like best about the product?
It is easy to use and organize information and it is very intuitive.
What do you dislike about the product?
Notifications could have more custom capability would be great.
What problems is the product solving and how is that benefiting you?
We are trying to have team pages to better navigate and point people to the right people.
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