Confluence
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Good place for documentation
What do you like best about the product?
It integrates with other Atlassian products well.
What do you dislike about the product?
It can feel cumbersome at times to edit pages and directory structure.
What problems is the product solving and how is that benefiting you?
All our in-house documentation is on Confluence.
Recommendations to others considering the product:
If you are already using Atlassian tools, Confluence is a great choice. If not, definitely look around at other products.
Confluence: a true collaborative system for teams
What do you like best about the product?
Its a place for transparency across teams within an organization. I love that you can input release notes, one sheets about features, and everything you need to know about a feature / product within one spot. I also like that it tracks the last updates. We were using word docs/ google docs before and this is so much easier / more effective for our teams.
What do you dislike about the product?
Sometimes I get a bit lost within the software, but as you use it more it becomes more of a second nature. There is so many spots to put information, that is can be overwhelming, but I getting there in terms of it becoming easier.
What problems is the product solving and how is that benefiting you?
Transparency across the business, and ensuring everyone has the most updated information regarding a product and its functionality.
Confluence real collaboration suite.
What do you like best about the product?
The product change the way the company work, from spread knowdlege based on Word documents to a collaborative enviroment where all people share their knowdlege instead of storing on the private spaces.
The conectivity with other Atlassian products, like JIRA, we heavily use the connection between Confluence and JIRA, showing JIRA issues on confluences pages.
The conectivity with other Atlassian products, like JIRA, we heavily use the connection between Confluence and JIRA, showing JIRA issues on confluences pages.
What do you dislike about the product?
The price, is to high, also plugin prices, sometimes they are higher than confluence. Its needed more steps on the licence regarding quantity of licensed users. I think it would be better to have licenses per user. Some missing functionality on the basic version.
What problems is the product solving and how is that benefiting you?
Knowdlege Managment for Projects. We store all product and project documentation on confluence.
Collaboration is solved using confluence, every department share documents, procedures, and project related documentation using confluence.
All news are posted on Confluence, several departments are using this software to share news, birthdays and borns.
Collaboration is solved using confluence, every department share documents, procedures, and project related documentation using confluence.
All news are posted on Confluence, several departments are using this software to share news, birthdays and borns.
Recommendations to others considering the product:
Nice tool, its good to start with the 10 dolars license is a cheap way to try the product with all the functionalities included.
Really useful collaboration tool
What do you like best about the product?
the clean experience - not too many features, not too basic either. just the right amount of customization.
What do you dislike about the product?
integration with different file formats; missing features that are very useful for editing and document manipulation, track changes, etc.
What problems is the product solving and how is that benefiting you?
document storage, sharing, version control
Recommendations to others considering the product:
use in conjunction with other software to maximize performance and efficiency
Confluence helps keep our team on the same page
What do you like best about the product?
Confluence helps solve the problems of needing a knowledge base as well as work spaces for our employees. We can host our documentation for our customers or have spaces for internal access only. We also love the questions plug in which allows us to interact with our customers, and for them to interact with each other.
What do you dislike about the product?
The search feature is lacking. It would be better off if we used a custom search engine instead. There are times when you get a lot of results do to past iterations of pages showing up, this ends up almost duplicating the results. In addition, if you lock it down for customers, it might not give enough results. That can frustrate the customers.
What problems is the product solving and how is that benefiting you?
We can host our documentation and customize the layout to make it easy to find. In addition, it makes a great portal for us to share ideas with customers while they provide feedback.
Recommendations to others considering the product:
They are a great company to work with as they help get the information to your team and customers quickly. They have a lot of flexibility which can help make the software look and feel specific to your company. It is great for sharing information such as announcements, conferences, and new details about our software. You can also archive older information so customers who have not yet upgraded will have access to documentation they still need.
Great wiki features
What do you like best about the product?
I loved being able to manage our internal wiki and marketing materials in Confluence. Being able to freely distribute information and not have to worry about versioning was fantastic. I also like being able to drop files straight into the wiki pages.
What do you dislike about the product?
It was hard to learn about the features and capabilities. A lot of it was just trial and error. If there had been some learning materials to reference I would have liked that.
What problems is the product solving and how is that benefiting you?
Content management and materials archiving
Recommendations to others considering the product:
Make sure that you establish user expectations. Also, remember that there is always older version of pages you can review. So encourage people to write new content and not worry about overwriting something.
Ideal Collaboration tool
What do you like best about the product?
It allows the team to share all matter of content, from software/hardware, documentation, test plans, sustainment guidleines, lessons learned, etc
What do you dislike about the product?
I haven't found anything about Confluence that I can say I dislike at the present time
What problems is the product solving and how is that benefiting you?
Effective sharing of ideas, the ability to ensure that follow-on projects can learn from our examples
Recommendations to others considering the product:
Excellent tool for knowledge transfers and sharing
Outstanding tool
What do you like best about the product?
Easiness and flexibility to use. It's easy to build up a knowledge base with Confluence.
What do you dislike about the product?
You just need to pay attention when posting a new page to nest it correctly. But, wait! If you do it wrongly, it's really ease to fix!
What problems is the product solving and how is that benefiting you?
Using primarily as knowledge base. Everytime a team member (or even a customer) needs something with a procedure, you just send a link and/or download as a PDF and, that's it!
Easy to use
What do you like best about the product?
Easy to use. Share data across multiple teams regardless of location
What do you dislike about the product?
Software Can be counterintuitive at times.
What problems is the product solving and how is that benefiting you?
Sharing information with multiple offices
Recommendations to others considering the product:
It's really convenient and easy to use. Encourages communication.
Document Sharing with Structure
What do you like best about the product?
Simple to write and edit articles. Sharing and privacy is built in. Page structure is great.
What do you dislike about the product?
Content is not feature full. Many time copying and pasting from other places requires tedious amounts of editing.
What problems is the product solving and how is that benefiting you?
Sharing documents
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