Confluence
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Confluence review
What do you like best about the product?
I like that it is user friendly and very easy to search.
What do you dislike about the product?
It can be a little overwhelming depending on the number of people contributing to a page
What problems is the product solving and how is that benefiting you?
We use it to create a knowledgebase (our interanl wiki page)
Effective tool, a bit cumbersome UI
What do you like best about the product?
It's easy for people to collaborate on articles and share knowledge. We use it to house procedures and resources for our teams.
What do you dislike about the product?
The UI is cumbersome and the search could be improved.
What problems is the product solving and how is that benefiting you?
Making sure data is shared effectively across large teams and throughout the company.
Very hard to organize information and key word search needs work
What do you like best about the product?
That it allows you to add links and can host large files
What do you dislike about the product?
The key search tool is just too broad and makes it very hard to locate information quickly. If you don't know how information is categorized good luck finding it!
What problems is the product solving and how is that benefiting you?
Attempted to use this as a knowledge share space, ultimately this did not solve our issue but that may be more user error rather than the product
A powerful, customisable package that may be more than you need
What do you like best about the product?
We use other Atlassian tools so the integration between them is very valuable for us. Confluence at it’s most basic is a simple tool to use with a lot of flexibiliy for displaying various types of content. We were easily able to set up knowledge centres or simple task lists. Being able to watch pages and be notified when they’re revised is essential for team collaboration.
I’m a fan of the new interface they recently launched, it makes the service more approachable and exposes key functionality.
I’m a fan of the new interface they recently launched, it makes the service more approachable and exposes key functionality.
What do you dislike about the product?
We use the hosted Cloud service and whilst not terribly slow there can be some delays at times. I also had some frustrations with formatting content but most were resolved with some care. I work for a small business and the sheer number of features can be overwhelming. Be they general use, set up of spaces and pages, or administration of the platform itself - there is a lot to take in which may be better suited to larger businesses.
What problems is the product solving and how is that benefiting you?
It allowed us to centralise documentation and have a collaborative platform to aid project lifecycles.
Recommendations to others considering the product:
It’s a difficult tool to trial as you’ll only see the true benefits of it over the long term. the cloud hosting is very good value for small teams so it’s worth giving it a try (I think prices can rise quickly as you add more people but you’d need to check) but it’ll only be as good as the effort you put in.
Full featured site and basic app platform
What do you like best about the product?
Ability to control access to sites and build out basic apps and scripts within Confluence
What do you dislike about the product?
It can be daunting to maintain content and explore many spaces in the tool
What problems is the product solving and how is that benefiting you?
Intranet type content sharing in a structured navigable tool
Easy to use for lots of information but sometimes struggle with broken links
What do you like best about the product?
We use confluence to house lots of technical documentation for implementations, business processes etc. I like that it is in a blog form so that any type of info and attachments can be used. I also like that it's clean and relatively easy to navigate.
What do you dislike about the product?
Because it can house so much information, it's sometimes really daunting to navigate and i depend on bookmarked direct links to get to the content that i need. I feel like the search function could be much better.
What problems is the product solving and how is that benefiting you?
Storing large files in a secure way. Outlining business processes.
This helps a lot of back and forth with emails -- we are able to direct each other to a confluence page.
This helps a lot of back and forth with emails -- we are able to direct each other to a confluence page.
Great enterprise wiki solution
What do you like best about the product?
Confluence offers a simple-to use interface to an enterprise wiki service. Non-technical users pick it up very quickly once they spend even a little time working with it. It is easy-to-navigate and provides a great place for teams to work on information collaboratively.
What do you dislike about the product?
We had to roll our own solution for lifecycle management of wiki spaces in order to keep track of which spaces are still active and needed.
What problems is the product solving and how is that benefiting you?
Confluence allows users to quickly get collaborating with colleagues and creating content without the overhead required for other services like SharePoint.
Not User Friendly
What do you like best about the product?
You can access data easily, and everything is very upfront.
What do you dislike about the product?
The software itself is not very user friendly. More difficult to manage than other software. Ypu really have to be an expert to make use of it properly. Not a software I love to use.
What problems is the product solving and how is that benefiting you?
The product was able to help me with coordinating accounts. Customer information is in one place at one time. It was very good at organizing data.
All knowledge is here
What do you like best about the product?
its very easy to navigate, add and edit data. Easy to add new users and see who wrote previous posts thus very easy to get more data from them.
What do you dislike about the product?
when people don't put their knowledge on confluence. Confluence does exactly what you would expect and hope it would do.
What problems is the product solving and how is that benefiting you?
keeping data sorted
Recommendations to others considering the product:
its great for keeping knowledge sorted and constantly adding on.
Sharing knowledge and information with confluence
What do you like best about the product?
I love share important information and knowledge with confluence while i'm working with my colleagues.
What do you dislike about the product?
Atlassian removed wiki markup editor in Confluence 4.0. The price could be kinda expensive for some companies and you could find similar free open source solutions.
Also in some cases the edition and work with tables is not the best.
Also in some cases the edition and work with tables is not the best.
What problems is the product solving and how is that benefiting you?
Counfluence allows me to share with my colleagues, knowledge and content having it properly organized thanks to the tool.
Recommendations to others considering the product:
As a tool is good, but i recommend look for more solutions (specially free and open source) if you are not using other Atlassian products.
If you use more products of Atlassian, could be worth pay for Confluence.
If you use more products of Atlassian, could be worth pay for Confluence.
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