Confluence
AtlassianReviews from AWS customer
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
4,077 reviews
from
External reviews are not included in the AWS star rating for the product.
Great tool for any IT environment
What do you like best about the product?
Confluence is relatively easy to use, although the latest UX updates might’ve been a step backwards. As an IT organization that needs a seamless way to communicate and document requests, where each department using the product has a different level of technical expertise, we have found Confluence is a great tool. For user’s who have very little technical knowledge, the functionality allows the product to be used like a traditional office productivity product such as Outlook or Word. For user’s with more technical expertise, they can use either the built in macros or the markup language functionality to create more robust pages.
What do you dislike about the product?
Our complaints would be minimal and primarily focused around the latest redesign. Other than that the only thing we have noticed missing is the inability to create a true form that would allow submissions.
What problems is the product solving and how is that benefiting you?
Confluence is being used as the tool with which our Client Services group communicates client requests to the Technical Managers. Our Technical Managers then review the requirements with the Client Services team and create project User Stories. These User Stories are then discussed between the Technical Manager and the Developers and any questions, concerns etc. are addressed and the level of effort is assigned. Once the requirements are finalized and agreed upon between all groups (Client, Client Services, Tech Manager, Developer) Test Cases are created and any important information (ex. API endpoints, login credentials, etc.) are documented.
Recommendations to others considering the product:
Confluence is a great tool and integrates well with JIRA. The only caveat our organization would give is that as great of a tool as JIRA is, the initial setup needs to be thought through carefully. Setting up roles, permissions, workflows, etc. can become problematic if not addressed initially.
Useful Content Collaboration Platform
What do you like best about the product?
Confluence allows for quick and easy document creation to track project tasks and other important company information. Its search functionality is really helpful since the amount of content housed on the platform can be overwhelming. It also plays nicely with other Atlassian products, such as JIRA. And it has tagging capability, so you can alert specific individuals of an assigned project task or resource.
What do you dislike about the product?
It's hard to keep track of all content in Confluence. There are ways to stay organized with parent and child pages, but the sheer volume of content housed on the platform can make it hard to find what you need.
What problems is the product solving and how is that benefiting you?
We use Confluence as our main content collaboration hub. Important company information and resources are housed there, along with specific project plans and timelines.
Great tool for knowledge share
What do you like best about the product?
Notifications that document has been updated.
What do you dislike about the product?
Easy to create disorganization and out of date pages.
What problems is the product solving and how is that benefiting you?
Documentation for cross functional teams. We’ve realized a lot of config information and knowledge transfer.
Recommendations to others considering the product:
Organization is key
Just go and Have it
What do you like best about the product?
Great tool for managing project documentation
Good capability of importing documents from other file types and creating ready to edit document in confluence
Good capability of importing documents from other file types and creating ready to edit document in confluence
What do you dislike about the product?
It Tends to require a lot of add-ons for specific use cases
What problems is the product solving and how is that benefiting you?
We used this tool as a documentary of our project
Recommendations to others considering the product:
Good to have
Does Exactly What You Need It To Do
What do you like best about the product?
Confluence is a great tool to share documentation across an organization.
What do you dislike about the product?
The UI could use an update or a refresh, but it loads fast and is easy to navigate.
What problems is the product solving and how is that benefiting you?
Sharing documentation company-wide.
Serves its purpose of a centralized company wiki
What do you like best about the product?
I like that there's a central location for documentation
What do you dislike about the product?
Search! The search is pretty awful - it doesn't pull up all relevant articles and those that are relevant might not be timely.
What problems is the product solving and how is that benefiting you?
A centralized location for documentation
Collaboration at its best
What do you like best about the product?
Collaboration to share across team, use navigation link for ease access
What do you dislike about the product?
User Interface can be further enhanced to enrich GUI and drag and drop feature
What problems is the product solving and how is that benefiting you?
Team Collaboration, Easy Update, Key Learnings, Best Practices
Recommendations to others considering the product:
Good team collaboration software
Great help for collaborating projects
What do you like best about the product?
Confluence is an amazing software for working in a group project. It has Jira for tracking the issues. Team calender's are very useful to meet deadlines which becomes very important in a group project. Project documentations can be prepared very well because of page designs and layouts. Easy to use and very flexible.
What do you dislike about the product?
Search bar isn't upto the mark. There are some issues while installing the plugins. Rest of the things are good. I like using it.
What problems is the product solving and how is that benefiting you?
i use it for developing projects for my company. It reduces the payload of discussing it everyone and sharing the documents and files. Everyone can look onto it as if they are physically sitting together and working on the project.
Recommendations to others considering the product:
Must be used to develop group projects. Will help a lot!
Its works as expected
What do you like best about the product?
I use confluence to share data between teams. It integrates nicely with all my other apps such as HipChat
What do you dislike about the product?
it feels archaic. I also like fat clients and not just web based apps.
What problems is the product solving and how is that benefiting you?
Collaboration
Recommendations to others considering the product:
Do your due diligence. Make sure it integrates with most of your applications
Great for Project Management, but clunky
What do you like best about the product?
I liked having up to date information on files and programs. It is always current and makes things much better in that regard.
What do you dislike about the product?
I found it very clunky. In other words, I found it difficult to use and not at all intuitive.
What problems is the product solving and how is that benefiting you?
We used it for project management and IT projects (which it is ideally suited for!)
showing 2,951 - 2,960