Confluence
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The Only source of truth is Confluence
What do you like best about the product?
Confluence is not just a documentation tool—it’s a complete collaboration workspace designed to foster transparency, speed up knowledge sharing, and keep teams aligned across departments. Its combination of flexibility, integrations, and usability makes it the go-to platform for organizations of all sizes.
What do you dislike about the product?
There is nothing what I dislike about it
What problems is the product solving and how is that benefiting you?
Confluence is a highly versatile and powerful knowledge management platform developed by Atlassian. It serves as a centralized hub for team collaboration, documentation, and content organization. Whether you're managing internal processes, creating product documentation, or building a company knowledge base, Confluence provides the tools to do it effectively.
Great tool for organizing and maintaining documentation.
What do you like best about the product?
Multiple templates make it easy to use. If you have Jira, it is easy to implement it in your flow, connect documents with tickets etc. It is definitely tool to be used everyday,
What do you dislike about the product?
search through all documents and project could be improved.
What problems is the product solving and how is that benefiting you?
Maintaning and organizing IT documentation between teams in organization.
My go to place when choosing a software
What do you like best about the product?
Genuine peer reviews from real users
Clear market positioning and product comparisons
Powerful search and filter tools across thousands of categories
Clear market positioning and product comparisons
Powerful search and filter tools across thousands of categories
What do you dislike about the product?
Occasionally, newer products have fewer reviews
What problems is the product solving and how is that benefiting you?
Before using Confluence, our team relied on a mix of emails, shared drives, and chat threads to manage project knowledge, which made collaboration frustrating and inefficient.
With Confluence, we now have a centralized, organized, and searchable workspace for all of our team’s documentation.
With Confluence, we now have a centralized, organized, and searchable workspace for all of our team’s documentation.
Confluence: A Powerful Tool for Team Collaboration and Documentation
What do you like best about the product?
I like best about Confluence is its ability to centralize information, making collaboration seamless and organized. It's easy to create, share, and manage documents with team members, and the real-time editing and integration with tools like Jira make it ideal for project management
What do you dislike about the product?
I dislike about Confluence is that it can feel a bit overwhelming for new users due to its complex interface and features. Sometimes, finding specific pages or content takes longer than expected, especially in large workspaces
What problems is the product solving and how is that benefiting you?
Confluence solves the problem of scattered information by providing a centralized space for documentation, team collaboration, and knowledge sharing. It helps my team stay aligned, reduces email clutter, and ensures everyone has access to up-to-date information, which improves productivity and decision-making.
Great for team documentation and collaboration
What do you like best about the product?
Easy integration with Jira, which helps link tasks and documentation seamlessly.
Clean, user-friendly interface for editing pages and organizing spaces.
Great for sharing knowledge across teams and onboarding new members quickly.
Clean, user-friendly interface for editing pages and organizing spaces.
Great for sharing knowledge across teams and onboarding new members quickly.
What do you dislike about the product?
Sometimes the page loading speed is slow, especially with large pages.
The permission management can be a bit complex for new admins.
The permission management can be a bit complex for new admins.
What problems is the product solving and how is that benefiting you?
It solves the problem of scattered documentation across different platforms or local systems. With Confluence, we maintain structured project requirements, meeting notes, and technical specifications in one collaborative space, improving team productivity and communication.
Solid for Team Collaboration, but Has Room for Improvement
What do you like best about the product?
What I like best about Confluence is its strong integration with other Atlassian tools like Jira, which makes it easy to link documentation with tasks or project tracking. The collaborative editing features are also very helpful — multiple team members can contribute to a page in real-time, and version history ensures changes can be tracked and reversed if needed. It’s a solid platform for maintaining centralized documentation across teams.
What do you dislike about the product?
Confluence can feel slow and clunky at times, especially with large pages or when editing content with multiple elements. The editor isn't always intuitive — formatting can be inconsistent, and simple tasks like aligning images or adjusting tables sometimes take more effort than they should. Permissions management can also get confusing when dealing with multiple spaces and teams.
What problems is the product solving and how is that benefiting you?
We use Confluence primarily for IT documentation and as a central knowledge base for our team. It helps us keep technical procedures, SOPs, and troubleshooting steps organized and accessible to everyone. Having a single source of truth reduces miscommunication, saves time during onboarding, and allows our team to quickly reference critical information without relying on scattered files or emails.
It's especially useful for maintaining continuity — even if team members change or are unavailable, their documented knowledge remains available to others.
It's especially useful for maintaining continuity — even if team members change or are unavailable, their documented knowledge remains available to others.
Good Tool for Cross Team Collaboration
What do you like best about the product?
The most important element is its connectivity with Jira, so I don’t have to jump between multiple tools plus it makes it super simple to share all the notes with the larger team on a single platform.
What do you dislike about the product?
It can get a bit messy over time. If the team is not super organized, it can lead to lot of pages and spaces. It can start getting a bit difficult to navigate to the desired space and page.
What problems is the product solving and how is that benefiting you?
I use Confluence primarily for Knowledge Base management. For IT Documentation, I used Jira as it serves the purpose plus help in tracking the task. I dont like making multiple copies of the same information and routing the team to multiple directions as the team can easily get distracted.
Am reviewing Confluence
What do you like best about the product?
It is very easy to use and helps in managing my docs.
What do you dislike about the product?
It has limited features available at the moment.
What problems is the product solving and how is that benefiting you?
I keep all my documentation there and it helps me to organize the material.
An essential tool for team collaboration and knowledge sharing
What do you like best about the product?
Confluence has become a central hub for team’s documentation and collaboration. I love how easy it is to structure and organize content into spaces and pages, making everything from onboarding guides to technical specifications accessible. The real-time editing and integration with Jira streamline our workflow and reduce context switching.
What do you dislike about the product?
While Confluence is powerful, it can feel a bit heavy for new users. The editor sometimes behaves unpredictably, especially with complex tables or nested macros. Permission management across spaces also needs better granularity.
What problems is the product solving and how is that benefiting you?
Confluence helps our engineering and product teams centralize knowledge, document workflows, and manage project-related content. It reduces dependency on scattered communication by serving as a single source of truth. This improves onboarding for new members, enhances team collaboration, and helps us track documentation changes efficiently. The integration with Jira also keeps our development lifecycle connected and visible.
A collaboration platform with excellent Jira integration
What do you like best about the product?
Confluence offers a smooth and intuitive interface that makes documentation and collaboration easy for teams of any size. It integrates seamlessly with other Atlassian products like Jira, which streamlines task tracking and reporting. The platform is packed with features like templates, version history, and real-time editing, which we use daily. It was easy to get up and running with, and the documentation provided made the initial setup straightforward. We also appreciate that their customer support has been responsive and helpful whenever we’ve needed assistance.
What do you dislike about the product?
For all its strengths, Confluence can feel slightly rigid when it comes to design customization or creating complex layouts without plugins. While the core features are solid, adding advanced functionality often requires third-party apps. Occasionally, permissions can get tricky to manage in larger spaces. Also, performance can lag a bit with very large or heavily edited pages.
What problems is the product solving and how is that benefiting you?
Confluence helps centralize documentation and improve collaboration across technical and non-technical teams. Instead of scattered documents and emails, everything is now structured and easily accessible in one place. This has increased transparency, reduced miscommunication, and saved a lot of time in onboarding, knowledge transfer, and project tracking.
It solves the challenge of disorganized or siloed knowledge by providing a shared space where teams can document processes, share updates, and track progress. It improves team alignment, supports asynchronous collaboration across departments, and helps maintain a living knowledge base that scales with the company.
It solves the challenge of disorganized or siloed knowledge by providing a shared space where teams can document processes, share updates, and track progress. It improves team alignment, supports asynchronous collaboration across departments, and helps maintain a living knowledge base that scales with the company.
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