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Confluence

Atlassian

Reviews from AWS customer

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External reviews

4,077 reviews
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External reviews are not included in the AWS star rating for the product.


    Information Technology and Services

Commendable Collaboration Tool

  • October 15, 2017
  • Review provided by G2

What do you like best about the product?
Ease of Use
Features for Collaboration
Ability to export out pages as HTML
Relatively Stable
Good Full -Text Searcjing Capabilities
What do you dislike about the product?
No advanced Searching Capabilities
Poor importing capabilities from other document formats
What problems is the product solving and how is that benefiting you?
Need for repository of Team Production Support processes

Need for team internal documentation (chores and capabilities)

Need to collaborate with internal teams on ideas and suggestions on technical and non-technical topics
Recommendations to others considering the product:
Leverage its inherent Collaboration capabilities
Concept of a Space for a team
Security features for showing/hiding content


    Computer Software

Been using it for years, no issues

  • October 14, 2017
  • Review provided by G2

What do you like best about the product?
It's extremely easy to get a quick page up on your personal space. The built-in editing tools are top notch and give you plenty of options for formatting, including nice code formatting options. The ability to watch pages is very feature-rich. Embedding Balsamiq Mockups into pages is a great feature that works seamlessly. Shared editing works fantastically. Page history tools work very well.
What do you dislike about the product?
Multi-tiered organization of pages (like in a tree) can be a little difficult to view/manage.
What problems is the product solving and how is that benefiting you?
Our organization uses it to store information about just about everything.
Recommendations to others considering the product:
It's a solid piece of software that's worth trying out to see if it fits your own individual project needs.


    Computer Software

Great Product

  • October 11, 2017
  • Review provided by G2

What do you like best about the product?
I like that parts of confluence can be public and part can be private so customers can only see what we want them to see. I like that multiple people can edit pages and how easy everything is to find.
What do you dislike about the product?
I don't dislike anything about this product.
What problems is the product solving and how is that benefiting you?
Confluence is a great place to keep company documents. I like being able to edit ongoing documents, such as employee contact information or customer feedback.


    Aviation & Aerospace

Confluence is used at my company to better help explain different tasks.

  • October 11, 2017
  • Review provided by G2

What do you like best about the product?
I like how it is easy to navigate and editable. I also like how it is similar to google docs and you can easily see who edits different things and you can format it however you like.
What do you dislike about the product?
I dislike that you need plug ins to get the best usage of confluence.
What problems is the product solving and how is that benefiting you?
I'm solving problems that involve getting communication across to employees in different departments.


    Shawn H.

Confluence is a great tool to store project findings, if you can get the rest of your team to use it

  • October 10, 2017
  • Review provided by G2

What do you like best about the product?
I like how it is easy to access from anywhere. I can get to confluence no matter where I am at the time, or from what device I have with me. I love its integration with Jira, as we use that for project ticketing. I love how configurable it is, so that you can really make a document clean and easy to read, with build in navigation.
What do you dislike about the product?
Confluence is one of those tools that only works when everyone in your team or organization decide to actually use it. You can put all the documentation in the world up on it, make it as easy as you want to search and find what you need, but if you cannot get your team mates to sign up and actually log in to use it, it doesn't end up helping anyone.
What problems is the product solving and how is that benefiting you?
After running A/B tests, or research spikes, I find that Confluence is a great place to store the data so that we can look back at it down the road.
Recommendations to others considering the product:
If you are struggling for a place to gather team documentation, HR files, or reports that you want to make sure anyone can find and read later, you should give Confluence a try. Get as many people onboard as possible, make sure that it becomes part of their process. If you don't have full buy in from everyone, the tools is much less useful overall. But when everyone works together on it, its a great tool for collaborative documentation.


    Information Technology and Services

Good tool for sharing information

  • October 10, 2017
  • Review provided by G2

What do you like best about the product?
The ability to share and organize information between many teams is great. I like the organizational-tree structure of pages.
What do you dislike about the product?
There is a large gap in the ability to report on information, contributions and usage. I do not like that I cannot track who on the team is contributing to Confluence.
What problems is the product solving and how is that benefiting you?
Sharing and storing internal information can often be a problem in business. Confluence allows us to share such information between teams, allowing us to collaborate in effective ways.


    Sam L.

Confluence is a great documentation tool for teams using Atlassian tools

  • October 10, 2017
  • Review provided by G2

What do you like best about the product?
I like the integration with JIRA and other Atlassian tools.
What do you dislike about the product?
Publishing public vs. private documentation is a weird hassle.
What problems is the product solving and how is that benefiting you?
Documentation for customers.


    Medical Practice

Great and easy to use

  • October 09, 2017
  • Review provided by G2

What do you like best about the product?
It's easy to use and convenient for group projects
What do you dislike about the product?
sometimes get glitches and the software can be hard to set up without having errors. . I think they need to work out the kinks so that getting it going with everyone involved is a bit easier.
What problems is the product solving and how is that benefiting you?
We are able to more easily collaborate on projects that involve many people


    Information Technology and Services

Great for customizing training content but has limitations

  • October 09, 2017
  • Review provided by G2

What do you like best about the product?
Include page features, redirecting content to other relevant pages within a space
What do you dislike about the product?
outdated information that lingers forever. Lack of more layout templates. TOC feature is awful
What problems is the product solving and how is that benefiting you?
Distributing Training and new information and making it available to all employees. I created a 1 stop page for all new hires to access with links to relevant pages


    Computer Software

Beautifully designed collaboration tool

  • October 09, 2017
  • Review provided by G2

What do you like best about the product?
It's easy to share your idea with the ability to add graphs, images, and videos. It makes telling your story a breeze.
What do you dislike about the product?
Occasionally new posts can get lost and it can be hard to find what you are looking for.
What problems is the product solving and how is that benefiting you?
Major benefits include the ability to showcase projects, share information, and simply collaborate. Our team has been able to streamline information to the rest of the company who are all over the world.