Confluence
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The UI isn't pretty but it works well
What do you like best about the product?
It's simple and relatively intuitive to use.
What do you dislike about the product?
Even though they recently updated the UI, it's still not exciting to interact with.
What problems is the product solving and how is that benefiting you?
We're primarily using confluence for tracking product requests. Half my company is based in Portugal so it's hugely beneficial for an international company like ours.
Recommendations to others considering the product:
It's basic but works.
Easy to find and access information
What do you like best about the product?
I like how easy it is to find and edit information.
What do you dislike about the product?
There is nothing that I dislike about the product.
What problems is the product solving and how is that benefiting you?
I am able to use Confluence to answer customer questions.
Recommendations to others considering the product:
It is a great product for collaborating with your colleagues.
Confluence is simple to use and helpful!
What do you like best about the product?
Confluence offers an easy to use way to train and access manuals. It really makes it simple to find things once you've got down the hang of it. There are a ton of features that can make life a lot easier if you use them--but even just as a digital work manual, this is a useful thing to have access to.
What do you dislike about the product?
It can be a little overwhelming to navigate at first. I wonder how ti could be stream lined a little more, but I'm not sure what specifically I could suggest to facilitate that.
What problems is the product solving and how is that benefiting you?
Confluence allows for uniform training across the board. Using an internal systems that is complex is tricky here... this is a great helpful program. There is SO much that we do in different ways and on different teams. When there is overlap or questions, and we need a fast answer Confluence allows us to do that without having to bother someone in a different area or on a different team. It has cut down on bothering people thus helping with productivity for sure!
Recommendations to others considering the product:
Overall this is a great tool for communication across areas in any business! I am pleased to have access to it!
Useful tool to use for our members.
What do you like best about the product?
Organized. Easy to find information. Great!
What do you dislike about the product?
There is nothing that I dislike. Easy to navigate.
What problems is the product solving and how is that benefiting you?
Member questions.
Recommendations to others considering the product:
It is a great software to include all the information regarding a company for the employees to use. Easy to search and tabs are organized based on most helpful information.
Simple and Powerful Knowledgebase
What do you like best about the product?
It is a quick and easy place to store information about features, procedures, team information, or anything else. It is also all easy to find since it has a powerful search feature.
What do you dislike about the product?
The UI is a little strange now. It took me a bit to get used to it after using the older version for so long. That is my only gripe since it works for everything else I need in a knowledge base.
What problems is the product solving and how is that benefiting you?
Centralized Documentation. This allows my team to have all of the information for their roles in one place.
Recommendations to others considering the product:
This software is an instant yes if you are using any other Atlassian product.
Gives you the interface awaiting your content
What do you like best about the product?
Easy to install and deploy, everyone can use it
What do you dislike about the product?
Does not allow for one login, must login to it and our network
What problems is the product solving and how is that benefiting you?
Have one spot for all docs, instructions, how tos and that sort of thing, more organized
Confluence, a great way to create knowledge articles.
What do you like best about the product?
Love it easy to create searchable documents.Also it's easy to update them.
What do you dislike about the product?
I'd say the user interface needs some work but most software needs that. :)
What problems is the product solving and how is that benefiting you?
Create and update knowledge documents/articles.
I use confluence at work daily.
What do you like best about the product?
The fact that it's so easy to collaborate
What do you dislike about the product?
It was confusing to learn only at first.
What problems is the product solving and how is that benefiting you?
Miscommunication, finding shared work and wastes of time
Confidence in Confluence
What do you like best about the product?
Everything is in one place and easily accessible. If anyone needs sales materials or HR policies or whatever, they can find it on Confluence.
What do you dislike about the product?
Confluence is practical, but not pretty. It doesn't look or feel modern and it's boring in general.
What problems is the product solving and how is that benefiting you?
We use this to keep materials that are commonly used by large groups of employees.
Recommendations to others considering the product:
Try it out and see if it will work for you. It's not fancy, but it gets the job done.
Confluence - a nice pair with JIRA
What do you like best about the product?
You can keep all of your stuff in one area and toggle between JIRA and Confluence
What do you dislike about the product?
The usability is not great, it is hard to keep maintained and organized.
What problems is the product solving and how is that benefiting you?
Use this for notes, plans and anything dev related in one area instead of a Google Doc
Recommendations to others considering the product:
Have someone who owns it from the start to help with maintenance of the pages.
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