Confluence
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Confluence is a great CMS, but can quickly grow out of control
What do you like best about the product?
Great way to organize information. We use it for technical specs, product requirements, etc.Its very easy to locate information you once saw just by searching keywords.
What do you dislike about the product?
Its totally free-form user-driven organization capability can lead to a complete mess of information that is hard to wade through to find what you are looking for. That's not a knock so much on Confluence as it is on how users apply Confluence's great organizational flexibility.
What problems is the product solving and how is that benefiting you?
Collection of information regarding product requirements, technical specs, etc. Great for archiving the history of a project.
Recommendations to others considering the product:
Have a plan of how you want to organize your information before letting everyone loose to create content.
Decent way to share information
What do you like best about the product?
It allowed the team to share all the relevant information we needed between each other. We were able to update as needed and became vital to everyone being on the same page for a project.
What do you dislike about the product?
It is definitely a nice tool to be able to have access to. Many employees at the company I was at were itching to get a wiki like program, but still really depends on the skills of the users using it to answer how great it can actually be, need to look at the skill set of the employees.
What problems is the product solving and how is that benefiting you?
It allows everyone to use the information like a wiki to share and assist with people updating to have most recent information available.
Recommendations to others considering the product:
Definitely give it a try and go from there, you will most likely love it for what its for.
Content Management Made Easy
What do you like best about the product?
Confluence is a must-have addition to the Atlassian suite. It's excellent for companies/teams looking to improve collaboration, store project documentation, and manage deadlines.
What do you dislike about the product?
I haven't found any features that are troubling/of concern as of yet. I have used the product for over 2 years now.
What problems is the product solving and how is that benefiting you?
Communication, project management, collaboration, planning.
Good for internal, bad for external
What do you like best about the product?
Easy to use, collaboration friendly, integration with JIRA ticketing system for our troubleshooting processes
What do you dislike about the product?
Not appropriate for our needs as a customer-facing platform. Limited 3rd-party integration.
What problems is the product solving and how is that benefiting you?
Trying to make a customer-facing support wiki. Works sufficiently well.
Confluence is a one stop shop for collaboration
What do you like best about the product?
I love the ease of use associated with Confluence. All members of our team could quickly acclimate to using it to share company-wide information.
What do you dislike about the product?
A bit simple in terms of design, we find it difficult to customize many of the features. I'm certain there's a way, we just haven't been able to dive that deep yet.
What problems is the product solving and how is that benefiting you?
We're using confluence to create a repository of company-wide reference information.
Recommendations to others considering the product:
It's a great product - pricey, but worthwhile especially if you already use JIRA
A Wiki Tool, good to work with Java stock of products
What do you like best about the product?
Confluence provides end to end capabilities of a wiki solution.
It has complete article writing features using wiki.
Task management also works wonderful, one can use it for project management in addition to JIRA
It has complete article writing features using wiki.
Task management also works wonderful, one can use it for project management in addition to JIRA
What do you dislike about the product?
It's another product implementation, I love following a single stack of products, feature wise it delivers what it's meant for but if we look boardly, I would like a complete enterprise solution like sharepoint to provide all capabilities
What problems is the product solving and how is that benefiting you?
Article writing
File sharing
Wiki solution
Project management
File sharing
Wiki solution
Project management
Recommendations to others considering the product:
Try it if u need just wiki solution else if the plan is to implement an enterprise level system go for sharepoint and u have wiki capabilities with ir
Easy access to all data
What do you like best about the product?
The categorization for each person, the privacy for some users, and also how you can add video/audio for others who missed the meeting. Also, I like how easy it is to format any page on it.
What do you dislike about the product?
I think it lacks customization. Also the search mechanism is basic and sometimes not very relevant.
Multi-user can not edit the document at the same time as opposed to google docs. Sometimes we want multiple people to write their own piece of data on the page and they might be completely different than what the other is writing.
Multi-user can not edit the document at the same time as opposed to google docs. Sometimes we want multiple people to write their own piece of data on the page and they might be completely different than what the other is writing.
What problems is the product solving and how is that benefiting you?
The design and functional spec for our features are all on confluence. I think its really beneficial when you have teams on the other side of the world. Emails do their job, but they get lost very soon or you lose space and have to keep deleting some emails. So on that note, the confluence keeps it all in one place and its more efficient for our productivity
Recommendations to others considering the product:
It is very useful for anyone working in teams.
Confluence is Awesome
What do you like best about the product?
I love that confluence is easy for my teams to update, fast, stores a ton of data and has a really functional interface! And that it looks pretty darn good mobile. My team can open it up on their phone and have access to our databases at anytime.
What do you dislike about the product?
I dislike that things can get cluttered if folks aren't paying attention to what others are doing--but generally everything about confluence is great. I think we just need to beef up our admin privileges
What problems is the product solving and how is that benefiting you?
Training materials sources, sales links, team updates, archiving information need a home. They are home in confluence! We have found it keeps us focused and all of our team's needs in one convenient spot.
Recommendations to others considering the product:
If you're thinking about confluence compared to other sites--I'd strongly encourage you to pick confluence. If your team is not super tech savvy they can use it--and your advanced users can do some pretty neat stuff with it. It's an easy database that can be updated within just seconds to reflect whatever it is that you're working on. The site is secure, you can pull it up on mobile devices too which is great for my team. I highly recommend checking it out!
Confluence Makes Documents Accessible
What do you like best about the product?
Seamless integration with JIRA, arguably Atlassian's flagship product.
What do you dislike about the product?
File hierarchy seems convoluted at times, especially when searching for a document that is known to be stored beneath a particular topic (in all fairness, this may be attributable to the setup of the local instance, i.e., "your mileage may vary".
What problems is the product solving and how is that benefiting you?
Collaborative updates and access to documentation, including policies and procedures.
Recommendations to others considering the product:
Compared to SharePoint or Wiki's, Confluence offers a much greater level of integration with existing tools already in use.
Review of Confluence
What do you like best about the product?
My favorite feature about confluence is the ability to set up group pages where the whole team can contribute to it and get the latest information. We have linked confluence to JIRA, a ticket management system for logging and tracking work, so we are able to track team tickets on the team page. Confluence has some neat features that allow us to chart the amount of tickets we close versus how many tickets were opened, who is assigning our department the most tickets and under which categories, and so on. These features make our group's home page a great tracking system for us as employees of the department as well as other departments that can see our work-load.
What do you dislike about the product?
At my company, we use confluence for many work documents or drafts of official documents and with the volume we have, it is often hard to find what you are looking for. The search options give you anything that has any sort of match so it makes it difficult to search and find the right document you are looking for.
What problems is the product solving and how is that benefiting you?
Currently, we are using confluence as a space to contribute ideas and log requirements and changes. This has helped different departments to track changes without explicit communication.
Recommendations to others considering the product:
I would recommend that new users to confluence explore the way your company has the site set up so that you can get used to the different features. Also, go to your employee page and create and edit a page. This will allow you to get used to the editing features.
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