Confluence
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Flexible for any type of team
What do you like best about the product?
I like that you can customize it to fit your needs with minimal technical ability - easy to search and share information with other teams
What do you dislike about the product?
It is very easy for information to go stale; you must be diligent about keeping information up to date otherwise it is hard to maintain as the source of truth
What problems is the product solving and how is that benefiting you?
Sharing information across teams is the main goal - benefits are being able to keep track of all relevant information in one place instead of in spreadsheets and local files
With Great Power Comes Great Responsibility
What do you like best about the product?
It's a powerful tool. A great way to store and share information and processes across a department or organization.
What do you dislike about the product?
It's such a powerful tool that it often feels like you might not be using it to the best of it's ability. Can take a minute to figure out.
What problems is the product solving and how is that benefiting you?
Connecting our departments and organizations better. Have all of our process knowledge in one place is great.
Recommendations to others considering the product:
It's a great product that has a ton of capabilities. Can seem confusing at the start but gets better with time.
More organized then Docs
What do you like best about the product?
It was easy to grant access to certain employee levels. Could keep docs department specific so that users couldn't see things that were not pertinent to their job. Also having documents all in one centralized system made it easy to manage.
What do you dislike about the product?
If the person who was organizing it didn't know what they were doing,
What problems is the product solving and how is that benefiting you?
We kept all of our internal documents and training on confluence for reference.
Recommendations to others considering the product:
It's really good for having a central lied hub for all internal documents.
Works well but not intuitive or visually appealing
What do you like best about the product?
Provides a centralized platform for document sharing and has robust functionality.
What do you dislike about the product?
Not intuitive to navigate and visually unappealing and outdated looking. Doesn't work the same across all browsers.
What problems is the product solving and how is that benefiting you?
Centralized location for all documents.
a well-organized manageable tool
What do you like best about the product?
This is one of the best software that helps organize as well as manage files effectively and efficiently
It supports multiple media formats such as videos, link...
It is easy to learn and use the software
The searching function helps me a lot in handling and working
It supports multiple media formats such as videos, link...
It is easy to learn and use the software
The searching function helps me a lot in handling and working
What do you dislike about the product?
You have to install more widgets to have more funtions
It offers a quite complicated interface
There are not many functions for editing documents
It offers a quite complicated interface
There are not many functions for editing documents
What problems is the product solving and how is that benefiting you?
I use this software for my team to manage documents. Also, I can share or upload technical documents so I can access them everytime and everywhere
Recommendations to others considering the product:
You can use the trial version before making a decision to install for your team
Just what you need for a business wiki
What do you like best about the product?
This site is great to organize, compile, and prepare documentation for all industries during the backend. You can have different pages on varying topics and in depth as necessary! You can put in as much as you like and tie it into tasks for work to do as well as connecting it to other applications like Jira for issues, trello for other tasks, and more!
What do you dislike about the product?
The summer 2017 version makes it look like a much older version and isn't as easy to reach everything (extra steps with extra buttons). When you're compiling a page that mentions the others and connects them, it doesn't always connect them so I have to retrace through a few pages before relinking them.
What problems is the product solving and how is that benefiting you?
Multichannel communication, resource development, and overall documentation. The benefits are having a website we can turn to for old information, place new information there, and could review. We can make notes on them, create links with updates, and review as necessary.
Recommendations to others considering the product:
It looks daunting at first but it's pretty easy to get started. Dive right in and you'll find how easy it is. Every business needs something like this.
Good but needs better organization
What do you like best about the product?
I like how you can label the documents different things like "how to" and other items
What do you dislike about the product?
It's hard to navigate. If you accidentally make a page, you can't delete it. Instead of making sections and being able to change them, it all has to be re-arranged and moved about.
What problems is the product solving and how is that benefiting you?
Better onboarding of new employees
Recommendations to others considering the product:
Make sure you have a road map set out before starting to use it
Great for documentation
What do you like best about the product?
Confluence has a sleek look. It has a simple UI with a white background. Making a page is very easy. When you add a link to any text and set it to point to a internal page, a blank page will automatically be created. Moreover, the search functionality is great. I found the search alogrithm to be very efficient.
What do you dislike about the product?
The UI sometimes looks too cluttered with too much text everywhere. I prefer a cleaner look without much clutter. The UI might not seem 'intelligent' as it follows a Wikipedia style.
What problems is the product solving and how is that benefiting you?
The company I worked for used Confluence for all documentation purposes. Each new feature of the products were documented using Confluence. Moreover, any suggestions to future developers were put in Confluence as well.
Recommendations to others considering the product:
Its a great product to try. The efficient search algorithm is very handy when your documentation is large and you need to quickly find things. You can organize your documents in a hierarchical order too, making it more handy.
A really complicated library of knowledge
What do you like best about the product?
We do like that Confluence can hold every bit of text-based information that we have.
What do you dislike about the product?
We dislike how complicated it is to use, how annoying it is to move articles around, and how we have to keep our tables that include calculations somewhere else.
What problems is the product solving and how is that benefiting you?
We use Confluence to storage every text-based material we have. It really helps us share information with people working remotely.
confluence for team information
What do you like best about the product?
its a good place keep all team/project releated information documented
What do you dislike about the product?
The UI features are very monolithic, it should have more great UI features included.
What problems is the product solving and how is that benefiting you?
Documentation of the process
Recommendations to others considering the product:
Good product for documenting the stuff details used across multiple teams.
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