Confluence
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Newer Confluence User
What do you like best about the product?
Easy to navigate once you're in the right spot, and can host all our team info in one place. Much easier to navigate than SharePoint.
What do you dislike about the product?
Getting to the right spot can be difficult, finding team pages that aren't bookmarked, etc.
What problems is the product solving and how is that benefiting you?
We now have a central repository for all our team projects. Cool thing about calendars is that it sends an email to the whole group to notify when new events are added to the project.
Recommendations to others considering the product:
Take the time to learn it. Unfortunately, I haven't been able to dedicate time to research and fly by the seat of my pants.
Good for information dumping
What do you like best about the product?
Like the ability to drag documents onto project pages so all information is contained in one location. Also the flexibility of building custom templates.
What do you dislike about the product?
Wish the search functionality was more robust.
What problems is the product solving and how is that benefiting you?
This allows all project details (schedules, estimates, scripts, boards) to be found in one location.
Confluence is what make you of it and you can do a lot!
What do you like best about the product?
I loved the simplicity of it. We scratched the surface of it but it became central to all of our processes. We had a regular saying: "is that on Confluence?". Our goal was to remove the materials that were shared via email and Slack that would just die there and ensure that they were incorporated into Confluence.
What do you dislike about the product?
I was essentially the business owner but I never saw any best practice webinars or communication. There is a big opportunity for Atlassian to figure out the Customer Success side to maximize adoption. We could have done so much more with Confluence.
Confluence wasn't incorporated into the regular day to day so while we had our processes stored there, they were rarely utilized.
Confluence wasn't incorporated into the regular day to day so while we had our processes stored there, they were rarely utilized.
What problems is the product solving and how is that benefiting you?
We needed a common place that we could store our standardized processes.
Confluence allowed us to do this.
Confluence allowed us to do this.
Recommendations to others considering the product:
You need to work through how Confluence will fit into your workflow. I would look at other players out there before I would opt for Confluence again. I like the tool but the processes needed to be more accessible.
Useful documentation tool
What do you like best about the product?
I like the ability to edit pages whether I'm the creator of the page or not. It's easy to keep pages up-to-date so that anyone else may see only relevant information.
What do you dislike about the product?
I dislike the 'like' feature as it is hardly used at my organization. There's no functional need to be able to 'like' a page and it makes it try to sound like a social media application. If you 'like' the content on the page, it is much easier to bookmark it.
What problems is the product solving and how is that benefiting you?
Keeping all processes and information regarding particular aspects so that new hires or anyone really can see what has been previously documented.
I don't understand this prompt
What do you like best about the product?
Central resource for various internal teams
What do you dislike about the product?
Formatting issues and limitations. Still have to supplement with Google docs
What problems is the product solving and how is that benefiting you?
Standardization of processes for knowledge sharing/transfer
Keeping track of client trends
Keeping track of client trends
Must have
What do you like best about the product?
Integrates well with JIRA. Supports Google apps. Easy to setup and use.
What do you dislike about the product?
The text editor is not so good. Some features are expensive to get.
What problems is the product solving and how is that benefiting you?
Track team discussions , decisions and more.
Great Platform for Collaborative Work
What do you like best about the product?
Web based and good UI. Great for documenting projects.
What do you dislike about the product?
Will break if you load too much data. Also not enough documentation.
What problems is the product solving and how is that benefiting you?
Collaborative work between teams. Documentation.
Recommendations to others considering the product:
This is a great platform if you need a shared space for work and documentation.
Confluence for technical writing - and everything else!
What do you like best about the product?
Ease of use, minimal learning curve, flexibility, add-ons/macros, ability to kep on growing.
What do you dislike about the product?
Costs, the leaps between user tiers can be large and if you use a lot of paid-for macros the expense of doing so can soon mount up.
What problems is the product solving and how is that benefiting you?
External tech docs/user guides. Internally using it as the intranet. Collaboration in all depts from dev and customer support to internal business support such as accounts.
Recommendations to others considering the product:
Clear pricing, very easy to use no matter the user type or needs.
Add more visualization for large projects
What do you like best about the product?
Ease of use & its inexpensive. easy for administrators too
What do you dislike about the product?
No visualization & not much of automated notifications in terms of triggers
What problems is the product solving and how is that benefiting you?
Using it for our engineering team
Confluence influence
What do you like best about the product?
Ease of use and many templates that make setting up various douments a breeze
What do you dislike about the product?
nothing I have found so far tat makes me not want to use it.
What problems is the product solving and how is that benefiting you?
Knowledge share and replacing our old wiki system with group based sharing
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