Confluence
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A platform to maintain documents within an organization
What do you like best about the product?
It's a part of the jira platform. All teams can maintain the technical documents. Markdown support.
What do you dislike about the product?
Searching for documents is not easy, using some macros/plugins.
What problems is the product solving and how is that benefiting you?
Sharing/maintaining technical documents is easy
Recommendations to others considering the product:
Please make the search better
Hits the Mark
What do you like best about the product?
The access and ability to quick add content
What do you dislike about the product?
Cost and the ability to cross connect to VSTS
What problems is the product solving and how is that benefiting you?
Communication of requirements and strategy for our products
Useful but lacks navigation ease
What do you like best about the product?
I like the collaborative nature of the pages
What do you dislike about the product?
I find navigation to be difficult -- the search function is not great and it's hard to access your favorite pages quickly.
What problems is the product solving and how is that benefiting you?
We are able to share valuable procedural information while keeping it up to date for everyone all the time.
Streamlines communication
What do you like best about the product?
Streamlines communication by compiling and archiving conversations minimizing email and digging to find information.
What do you dislike about the product?
Nothing yet.
What problems is the product solving and how is that benefiting you?
Meeting minutes and follow ups. Minimizes email communication.
Easy to navigate
What do you like best about the product?
The application of fairly easy to navigate and is fairly customizable.
What do you dislike about the product?
The search feature isn't as powerful at context as desired
What problems is the product solving and how is that benefiting you?
The company uses confluence to provide a single location for all information. From policy's, to job descriptions.
Ease communication across teams
What do you like best about the product?
It helps ease communication between Technical teams and non-technical stakeholders.
What do you dislike about the product?
The only thing I don't like is the placement of tabs. Its not organized
What problems is the product solving and how is that benefiting you?
Create a space for every team, department, or major project to share knowledge, information and keep work organized
Gives u a blog like feel im work environment
What do you like best about the product?
The way u can create all html pages without any technical knowledge. And the way u can let people know by tagging them.
What do you dislike about the product?
Notifications om each amd every edit that someone does
What problems is the product solving and how is that benefiting you?
Knowledge repository
Confluence is a great application for Project Space
What do you like best about the product?
I like how I can create a project space based on my needs, and then customize the space.
What do you dislike about the product?
There are not many templates which are available.
What problems is the product solving and how is that benefiting you?
We use confluence for meetings, and projects. Really convenient to share with others and using with multiple users on the same project.
Great and Pwerful tool to share knowledge with the organisation.
What do you like best about the product?
Watcher feature is cool.
We can have separate spaces for each team. Articles can have comments, and the Q&A system is good to have.
We can have separate spaces for each team. Articles can have comments, and the Q&A system is good to have.
What do you dislike about the product?
Search is a pain. The more questions are asked in Q&A, the more difficult it becomes to find what you want, because it seems like questions are prioritized over stable doc pages. Search seems to default to "or" so searching for "product feature" will show you every article related to either "product" or "feature."
Because of this, it feels necessary to constantly prune questions or articles from Confluence, which is pushing us toward a new Q&A system so that we can more selectively bring over information.
Because of this, it feels necessary to constantly prune questions or articles from Confluence, which is pushing us toward a new Q&A system so that we can more selectively bring over information.
What problems is the product solving and how is that benefiting you?
We keep SOPs in Confluence. We have a single article we use for a daily department update, since adding to the top of a page will send an email notice to anyone watching the page. We've pushed internal questions from Slack channels to the Q&A component of Confluence, but again this is starting to make it harder to find the permanent, curated articles
Recommendations to others considering the product:
If you like being organized & getting your team on the same page, do it! Read the onboarding docs so you can make the most of your account.
Great extensibility
What do you like best about the product?
The store has a lot of add-ons. It makes for a pretty decent "wiki" solution.
What do you dislike about the product?
So far, there is not much I dislike about the service. I guess I wish there was more free content, or better trials.
What problems is the product solving and how is that benefiting you?
Love having all our IT knowledge in one "google-able" place. When was this purchase? Who bought it? Where'd they get it from? Contact info? What is this connected to? What apps does it run? What services are affected by it? on and on...
Recommendations to others considering the product:
It's a no brainer if you are already using Atlassian's other tools like HipChat.
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