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Confluence

Atlassian

Reviews from AWS customer

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External reviews

4,076 reviews
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External reviews are not included in the AWS star rating for the product.


    Bruce D.

Excellent content collaboration tool for organizations

  • July 31, 2017
  • Review provided by G2

What do you like best about the product?
Easy to work on documents, fairly customization macros . Integration with Jira and a good replacement for MS word's basic functionality. Allows revision history which is useful when comparing edits
What do you dislike about the product?
Font list is quite sparse,better support for images would be good. Sometimes table of contents does not work properly
What problems is the product solving and how is that benefiting you?
Sharing of information, co-ordination of technical documents, notification of reviewers


    Computer Software

Antiquated Internal Knowledge tool

  • July 31, 2017
  • Review provided by G2

What do you like best about the product?
Confluence has a straight forward interface, no frills, making it relatively easy to navigate.
What do you dislike about the product?
Organization of the Questions section of the platform made it nearly impossible to easily find or answer questions. Confluence's search function is relatively archaic, if exact phrasing is not used, it won't find what you're looking for.
What problems is the product solving and how is that benefiting you?
Using confluence was a good stepping stone for a more fully realized internal knowledge tool.
Recommendations to others considering the product:
Look for a platform that focuses more fully on creating knowledge bases for internal use. This is an obvious afterthought platform to bundle services to make it tougher to leave them.


    Financial Services

I love this tool

  • July 31, 2017
  • Review provided by G2

What do you like best about the product?
I like that Confluence integrates well with JIRA. it is very easy to use. Navigation through pages and space is really easy. I like comments and Like feature too.
What do you dislike about the product?
Documentation available online is sometime not up to date. Also with more users it gets more expensive.
What problems is the product solving and how is that benefiting you?
Using it to share knowledge across teams in my Project. I no longer have to keep local copies of documents in my Local.


    Information Technology and Services

Good place for the team to collaborate

  • July 31, 2017
  • Review provided by G2

What do you like best about the product?
First and foremost, Confluence has improved our organization of client information. Confluence uses “Spaces” to group pages together and organize content – you can think of it like a top-level folder on your Desktop. Everything in that one folder is related, and this helps keep you organized.
What do you dislike about the product?
The basic problem stems from the fact that Confluence puts both source files and production files on the same platform. This creates difficulties with re-use.

For example, let's say you have a section you want to re-use in two places. We'll call this re-used section "Block A." You probably have a page called “Re-used Blocks” that has Block A, Block B, Block C, and so on, representing other re-used components.
What problems is the product solving and how is that benefiting you?
We have found Confluence to be an extremely effective tool for client collaboration, document management, project development, internal communication and cross-functional knowledge sharing. Confluence has quickly enabled an organized and efficient structure of information within the company, which in turn has helped us to be more effective and efficient in delivering successful products to our clients.


    Information Technology and Services

Good corporate wiki site, but seems somewhat obsolete when using with other similar products.

  • July 31, 2017
  • Review provided by G2

What do you like best about the product?
It's a great reference site and easy to explore.
What do you dislike about the product?
It becomes somewhat useless when used in conjunction with other similar sites.
What problems is the product solving and how is that benefiting you?
We use this as a place where anyone can post any information that should be shared with the company. It's great because unlike our corporate intranet page, you don't need to go through someone to get your information posted.


    Transportation/Trucking/Railroad

Easy to Use UI and feature filled interface

  • July 31, 2017
  • Review provided by G2

What do you like best about the product?
Confluence allows me to create pages, artifacts, and diagrams easily so I can share with my team. Its pretty straight forward.
What do you dislike about the product?
Some of the features are hard to find and hard to figure out what they do, some better documentation might help solve this.
What problems is the product solving and how is that benefiting you?
Easily share documents across teams and mange comments/updates.


    Rob F.

A good tool for documentation and templates

  • July 31, 2017
  • Review provided by G2

What do you like best about the product?
We use it extensively to keep track of documentation for our IT support team and to establish baseline builds for new PCs, etc.
What do you dislike about the product?
The performance can be rather slow at times.
What problems is the product solving and how is that benefiting you?
It allows us to centralize our IT documentation on a wiki that everyone can collaborate on.


    Marwan T.

used for project documentation

  • July 31, 2017
  • Review provided by G2

What do you like best about the product?
easy to edit content.
you can add rich content easily.
diagrams can be created in the page easily using draw.io in the page
What do you dislike about the product?
export features is not great if you want to use a company template for the content
confluence trying to promote sharing documents and files in confluence but it is not the right medium and defeat the purpose of online wiki. the mix wiki and documents need to be clarified
What problems is the product solving and how is that benefiting you?
team collaboration and content sharing
Recommendations to others considering the product:
it is to edit content and helps in content sharing.
i like the way it adds rich content and integration with macros


    Alexandra H.

Using Confluence in the Workplace

  • July 31, 2017
  • Review provided by G2

What do you like best about the product?
I really enjoy being able to review and locate company resources easily and efficiently. Confluence allows our company to share training resources, personal stories, and insights into company development and growth. As a poster to Confluence, the editing is easy and user friendly, allowing me to put together a resource for my team, easily link pages, and include all of the information I need to. The expand sections are my favorite for keeping a nice, clean page appearance while also making the page incredibly informative.
What do you dislike about the product?
The left sidebar for navigation can sometimes be difficult to navigate. Some features such as this seem a bit outdated compared to other platforms. Sometimes the search feature can provide too broad of an answer.
What problems is the product solving and how is that benefiting you?
Confluence helps me stay engaged with every aspect of my company. I am able to easily find answers to my questions through searches, and being able to "watch" pages and receive email updates keeps me informed without have to do regular searches.
Recommendations to others considering the product:
This tool is extremely beneficial to company procedures and training, but it has to be used to truly see the effectiveness. I had used Confluence at another company, and with a lack of resources posted, I did not get the same value out of the product as I do at HubSpot.


    Insurance

Conf Review

  • July 31, 2017
  • Review provided by G2

What do you like best about the product?
The wiki features are quick and easy to get started making pages
What do you dislike about the product?
Lack of interactive flash type of technology in pages
What problems is the product solving and how is that benefiting you?
Better communication through tools and wiki pages for education and processes
Recommendations to others considering the product:
easy to rollout suite of products from wiki to code review. Stable platform, on Linux or windows