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Confluence

Atlassian

Reviews from AWS customer

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External reviews

4,075 reviews
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    Mario F.

Very good social media tool

  • July 13, 2017
  • Review provided by G2

What do you like best about the product?
Spot on, analytics is very good, scheduling is perfect
What do you dislike about the product?
Can't remove articles that are not in my interests to share
What problems is the product solving and how is that benefiting you?
Correct social media content being delivered to the public


    Sarah T.

Great Service for Collaboration

  • July 13, 2017
  • Review provided by G2

What do you like best about the product?
We were having issues with collaborating with multiple remote employees, and confluence has been a godsend. It's great to have all of our collaborative content in one place. I particularly love that I can give feedback on my phone while on my morning commute.
What do you dislike about the product?
It's a little expensive and confusing at first, but after getting familiar with the environment I no longer have these issues.
What problems is the product solving and how is that benefiting you?
As stated above, we were having issues collaborating with multiple remote employees, and confluence has helped us ensure that our whole team is on the same page. This software has helped remove the confusion of "What is the most current document/version?" and "Did you already ask _____ about ____?".
Recommendations to others considering the product:
I recommend that everyone at least try a trial of the application, in order to see if it's for you. It's completely free and simple to set up -- you have nothing to lose!


    William A.

Extremely Useful

  • July 13, 2017
  • Review provided by G2

What do you like best about the product?
My favorite part about confluence is that I'm able to add any type of content to a page and customize the layout.
What do you dislike about the product?
The biggest problem I've had with Confluence is the interface. It wasn't as user-friendly as it could have been. Recently however, Atlassian updated the UI and it's way easier to use.
What problems is the product solving and how is that benefiting you?
It's been really useful to keep track of all documents & info related to a project in one place, and being able to share that with a team.
Recommendations to others considering the product:
If you develop software for web or desktop and use bitbucket, JIRA, confluence is the best way to keep track of all planning info.


    Information Technology and Services

Neat and Efficient

  • July 13, 2017
  • Review provided by G2

What do you like best about the product?
I like the interface which allows easy collaboration between team members.
What do you dislike about the product?
Nothing! I like it this way. Convenient and simple.
What problems is the product solving and how is that benefiting you?
All the process documentation is being done on confluence. This is giving us a convenient and efficient manner of being on the same page, literally!
Recommendations to others considering the product:
Go for it.


    Keith D.

Scattered and cumbersome

  • July 13, 2017
  • Review provided by G2

What do you like best about the product?
Confluence is a very robust tool. There are many useful integrations and abilities.
What do you dislike about the product?
Confluence is not very mobile and on the go friendly. It also very hard to search.
What problems is the product solving and how is that benefiting you?
It is a large repository of information - everyone uses it and it holds history well.


    Vladimir K.

Help Docs that really help!

  • July 13, 2017
  • Review provided by G2

What do you like best about the product?
Can create detailed step-by-step guides even if you are not a pro web-designer but have an idea how should look to be understood by new users.
Use not only text and bullets lists, but embed screenshots and video-guides for engaging "how to" stories.
Can easily link to an email and share with a user so that he can go further and find more options, as I can sequence articles.
What do you dislike about the product?
Well, it is not a true website and there is no an option to call support for more details (or I did not find it so far).
What problems is the product solving and how is that benefiting you?
Keep up to date articles about our products and "how to" guides so that our customers can easily found answers. There is not need to write long explanations every time you get a question, just share a link to an article. Also, it saves time (during a call) if a customer is not computer savvy and prefers to follow instructions, which he/she can look at.
Recommendations to others considering the product:
Want to share information with others and present your product? You are at a right place.


    Banking

Good tool for big companies

  • July 13, 2017
  • Review provided by G2

What do you like best about the product?
It provide multiple features for different kinds of documentation, e.g. You can draw and upload the flow chart directly on confluence, you can paste the source code in different predefined formats
What do you dislike about the product?
It is very slow sometimes and unable to save the change you have made
What problems is the product solving and how is that benefiting you?
It provides a centralised place to put all the documents together so that people can access or upload the documents at anytime and anywhere


    McRae N.

Confusing at first, but useful once you get the hang of it!

  • July 12, 2017
  • Review provided by G2

What do you like best about the product?
The ability to easily make pages it a huge asset.
What do you dislike about the product?
I dislike how confusing and chaotic the system can be when used by a large group of people who aren't all sure they know what they are doing.
What problems is the product solving and how is that benefiting you?
At our business, we can easily track who uses what as well as seeing what pages people create and we can all work on the same pages together.
Recommendations to others considering the product:
A video tutorial on use.


    Computer Software

Collaborative Documentation Tool

  • July 12, 2017
  • Review provided by G2

What do you like best about the product?
I like having the ability to collaborate with my team members on software documentation.
What do you dislike about the product?
I dislike the latest UI refresh. It's been difficult to get used to. I was upset when the editor changed to wysiwyg only, but I got used to it.
What problems is the product solving and how is that benefiting you?
I have used Confluence over the past 8 years or so to collaborate on software documentation. We have used it to track software requirements, including creating "living requirements" documents that change as information is gathered. I rely heavily on the search capability to find what I'm looking for.

I also use Confluence as a very rudimentary repository of sorts. Recently, I've used this to track UI assets.
Recommendations to others considering the product:
Confluence is vital to the way that I share information with my team.


    Higher Education

The Best Collaboration Platform Available!

  • July 12, 2017
  • Review provided by G2

What do you like best about the product?
Confluence is excellent platform for centralizing data, notes, files, web pages, etc, for large research groups. It allows users to add content and create spaces for sub-groups within a larger organization. A user is able to set meeting agendas and tasks and then send out meeting notes.
What do you dislike about the product?
At first, Confluence can be very intimidating as it has a lot of features with not a lot of documentation that is built for the novice. While Confluence has tutorials to use, they are not always explicit in how to do things properly (or easily). Also, permissions for public and private pages are somewhat complex and not very easy to find and change.
What problems is the product solving and how is that benefiting you?
The the problem we are solving is centralizing project material in once spot that is accessible by all group members.
Recommendations to others considering the product:
Once you sign-on to Confluence, it is vital that you go through the nine mini tutorials. These give you the necessary information to start using the basic features of Confluence. Once you get more adept at using Confluence, you will be able to buy add-on features, such as templates and applications.