Confluence
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The cloud works for delivering collaborative content and is a joy to work with.
What do you like best about the product?
I appreciate that I can easily iterate over ideas in real time or choose to be more deliberate in how I present them. I have control over who can modify the content and who can contribute, which is very beneficial in large environments where many people need access to valuable information and ideas. It is easy to use and edit, save, and restore. Drafts are available as needed. Content can be a work in progress without losing my place or thoughts.
What do you dislike about the product?
The new editor is very limited in terms of document styling, lacking customization options. This loss of fine-tuning abilities makes it challenging to transition from the previous version, which offered granular design and control that content writers appreciated. The tool should reconsider the thought process behind removing options and making documents appear uglier than they need to be. I'm unsure how my support will be affected by the layoff of Support staff. The people who supported us were excellent.
What problems is the product solving and how is that benefiting you?
Confluence allows me to share critical information to teams that require that knowledge. It is crucial to the business. We also use it to deliver end-user documentation, and that is a business-critical function.
Very Positive and an excellent place to create documentation.
What do you like best about the product?
We have been using confluence for a few months and the experience so far has been great. Since we can use it with Jira teammates it has been a very useful tool for documentation.
We personally have been using it as our centralized documentation platform and a place where the teams can collectively work on documentation.
We personally have been using it as our centralized documentation platform and a place where the teams can collectively work on documentation.
What do you dislike about the product?
The downsides to confluence would be it's cost.
What problems is the product solving and how is that benefiting you?
IT Documentation and collective approach to documentation.
Confluence- Goto Tool for all Docs
What do you like best about the product?
As I work on Live Projects, Confluence be a very much Useful Platform. which helps us to manage/Create all the Docs very Consisely. and in addition, now they have provided Rovo AI, which is really helpful to summarize the whole Document which really save my time.
it is very Easy to use and also provide the Direct Integration with Slack which makes it Even better on Frequent Base.
it is very Easy to use and also provide the Direct Integration with Slack which makes it Even better on Frequent Base.
What do you dislike about the product?
Although Confluence is very Useful Platform, but the History Tracking can be even Better.
Actually, few days ago, someone has just removed some portion of my Manual Step in Confluence Page. to find who has removed that i really wasted my 30-40 mins to check all the versions. in place of that if i have any feature which can directly show the change like 'Diff Checker', it will be very helpful.
Actually, few days ago, someone has just removed some portion of my Manual Step in Confluence Page. to find who has removed that i really wasted my 30-40 mins to check all the versions. in place of that if i have any feature which can directly show the change like 'Diff Checker', it will be very helpful.
What problems is the product solving and how is that benefiting you?
In My Organization, we mainly use Confluence pages for all the Tech Docs. also on Live Projects it's used to maintain Pre/Post Manual Step of our Project. in place of maintaining PDFs for the same, Confluence provide direct Editability and Easy Access of the Document
Making workflows and documentation easier
What do you like best about the product?
The ability to easily share documentation, peer reviewing documentation and knowledge sharing between teams. It was extremely easy to set up a space and quickly migrate our documentation to Confluence. We´ve found a great uptick on frequency of comprehensive documentation since using Confluence. It was easy to integrate team members into the system. We also found the customer support experience to be great, as any roadblocks we ran into were quickly remedied.
What do you dislike about the product?
Not always the easiest to navigate between different spaces.
What problems is the product solving and how is that benefiting you?
Lack of clarity on how our IT systems function, onboarding new members of our organisation and being able to easily track progress over larger conceptual epics.
Confluence: The Wiki That Works—Most of the Time
What do you like best about the product?
Confluence is an excellent tool for collaborative documentation and team knowledge management. It works especially well when integrated with Jira and helps centralize all project-related content
Easy to create, share, and manage documentation in real time with teams.
Seamless integration with Jira, Trello, and other Atlassian tools makes project tracking efficient.
Great Customer support
Easy to implement
Easy to create, share, and manage documentation in real time with teams.
Seamless integration with Jira, Trello, and other Atlassian tools makes project tracking efficient.
Great Customer support
Easy to implement
What do you dislike about the product?
1.Formatting and page customization is not as flexible as Google Docs or MS Word.
2.Large pages or too many macros can slow down loading times
2.Large pages or too many macros can slow down loading times
What problems is the product solving and how is that benefiting you?
Confluence solves several key challenges around team collaboration, documentation, and knowledge management. It centralizes all our project documents, meeting notes, and process guidelines in one easily accessible location, eliminating the chaos of scattered files and outdated information. By offering real-time collaboration, version control, and standardized templates, it ensures that everyone stays aligned and informed. The integration with Jira also helps us link documentation directly to our sprint work, making it easier to track progress and decisions. Overall, Confluence has improved our productivity, reduced time spent searching for information, and streamlined communication across teams.
Best for team documentation, collaboration and stay organised
What do you like best about the product?
The editor is simple and fast also UI is clean and easy to understand. What I like the most is integration with Jira tool for connecting documentation with actual task
What do you dislike about the product?
Permission settings get messy when working with multiple teams.
What problems is the product solving and how is that benefiting you?
Before confluence we did not have the structured documentation saving tool, sometimes we used to store our documents on google docs, slack and emails. It had made the onboarding all the team much easier and improved cross team transparency.
A reliable tool for centralized documentation and team collaboration
What do you like best about the product?
Confluence makes it easy for teams to collaborate on documentation in a structured and organized way. I appreciate the intuitive page hierarchy, real-time editing, and seamless integration with Jira. The search functionality is robust, making it simple to locate specific content across spaces. It's particularly helpful for creating internal knowledge bases, meeting notes, and technical documentation.
What do you dislike about the product?
While Confluence is powerful, the editing interface can occasionally be sluggish for larger pages, especially with complex formatting. Permission settings can also become a bit complicated when managing multiple spaces or user groups. Additionally, the learning curve for new users could be improved with more in-app onboarding guidance.
What problems is the product solving and how is that benefiting you?
Confluence helps our team centralize project documentation and internal knowledge in one accessible location. It eliminates the need for scattered documents across shared drives or emails, reducing duplication and improving clarity. This has improved onboarding, cross-team collaboration, and reduced time spent searching for information.
Amazing ! to Get Started Project Quickly
What do you like best about the product?
its simple and easy to manage , Non Technical staff can handle it easily
What do you dislike about the product?
Confluence have anything , there is nothing left that effects my work is delayed
What problems is the product solving and how is that benefiting you?
Software Requirements Gathering , And Categorizing Modules And Assign Task to the team
Confluence - Best Software for Document Management
What do you like best about the product?
1 - It has helped improved teamwork for my team
2 - It acts as a single source of truth for our organisation and team
3 - Robust integration
4 - Good support
5 - Easy to integrate and implement various tools.
2 - It acts as a single source of truth for our organisation and team
3 - Robust integration
4 - Good support
5 - Easy to integrate and implement various tools.
What do you dislike about the product?
1 - The pricing can be better , currently i feel the pricing can be improved.
What problems is the product solving and how is that benefiting you?
It is used vastly in my organisation for documenting and for storing the details of the organisation.
Real time collaboration made easy
What do you like best about the product?
Confluence acts as a single source of truth, a centralized reposoitory for documentation. The teams can work on it Real-time making collaboration seamless. Further, Jira integration keeps development work and documents in perfect sync. With fine-grained permissions, powerful macros, and a vibrant marketplace, it scales to any team’s needs.
What do you dislike about the product?
Its a learning curve. Confluence is undoubtedly a powerful tool but it can overwhelm newcomers, demanding dedicated training on macros, templates, and space hierarchies.
What problems is the product solving and how is that benefiting you?
Confluence centralizes all your documentation into a single, searchable workspace , eliminating duplication and outdated files. It enables real-time collaboration with threaded comments, live edits, and rollback history to keep feedback loops tight. Deep integrations with Jira, Salesforce, CloseSmart, and other tools automate updates and ensure your docs stay accurate and current.
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