Confluence
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Good, but with its share of flaws.
What do you like best about the product?
I like how easy it is to create pages as well as the deep search functions that can find search terms in attached documents.
What do you dislike about the product?
I dislike how difficult it is to edit tables - it is nearly impossible to format cells on a table without resorting to custom code.
What problems is the product solving and how is that benefiting you?
We are using Confluence as a knowledge base for our many products and features. Having a central location for all the documents has fixed the issue of people using out-of-date information.
Recommendations to others considering the product:
I recommend Confluence, but be warned that older versions are missing some important updates (editing tables, etc.) so make sure to install the most recent version.
easy to use and very friendly interface
What do you like best about the product?
Editing or adding comments articles. good cooperation tool
What do you dislike about the product?
i havent found anything yet that i really dislike
What problems is the product solving and how is that benefiting you?
Documention repositery
Useful wiki for teams
What do you like best about the product?
Gather all hints, tips, work arounds and how-tos in an easy to search and edit repository. Great collaboration tools too.
What do you dislike about the product?
Can be a bit hard to configure and use then more sophisticated features.
What problems is the product solving and how is that benefiting you?
Gathering all the information about complex software projects in one place.
Market leader -- worth looking deeper into and getting a quote
What do you like best about the product?
Wide open solution to share information collaboratively and curate great information
What do you dislike about the product?
It can be a bit intimidating without proper training.
What problems is the product solving and how is that benefiting you?
Communication, documentation.
Confluence bringing social interaction to the work table
What do you like best about the product?
I like the powerful add-ons that is capable with Confluence.
What do you dislike about the product?
I wish your could edit the avatars, other than that there is nothing hard to like.
What problems is the product solving and how is that benefiting you?
Staying connected to all my business associates and members. I realized that confluence has all the tools necessary to deliver a good presentation for my project.
Recommendations to others considering the product:
Confluence has all the features from social sharing,road-maps, sync between mobile and desktop. Manage all your documents from this one application. Review comments on your work stay abreast of all your businesses.
Confluence
What do you like best about the product?
Feature rich, easy to setup and get pages created
What do you dislike about the product?
difficult to upgrade versions, add-ons costly, easy to forget where settings are
What problems is the product solving and how is that benefiting you?
created internal wiki for documentation
Recommendations to others considering the product:
Decent inexpensive option for internal wiki, make sure you update regularly
Neutral toward Confluence
What do you like best about the product?
I like the search function. It's predictive search is great.
What do you dislike about the product?
I dislike how many places there are to do the same thing. It makes it a bit confusing to get where you want to go.
What problems is the product solving and how is that benefiting you?
It's great for tracking bugs, the status and work being done on them. It's beneficial to have several contributors be able to access the info.
Confluence for ticket management
What do you like best about the product?
Easy to use. Easy to understand. Very organized ticketing system.
What do you dislike about the product?
Search function is a little wonky. Not the best options for search filters.
What problems is the product solving and how is that benefiting you?
We utilize Confluence for knowledge base purposes and a ticketing system. Easy to use and great integration features.
Writing articles time to time
What do you like best about the product?
Ability to have preview, a lot of things for simple formatting, ability to embed different objects. Ability to insert wide range of UML diagrams. Nice cooperation with JIRA.
What do you dislike about the product?
Not possible to insert custom interactive objects with active content directly on the article page, like svg images or some tree view objects.
What problems is the product solving and how is that benefiting you?
Mainly knowledge sharing. Kind of replacement for wiki pages.
Collaboration for the Masses
What do you like best about the product?
Ease of use, search that functions well, dashboards that present relevant information quickly.
What do you dislike about the product?
The application can get a bit spendy if you need several templates or other plugins to get your workflow dialed in for your individual needs. If you can make-do with some of the built-in features or even have staff on hand that can create custom workflows, you will save a lot in the end.
What problems is the product solving and how is that benefiting you?
Poor communication is the one of the most crippling issues any company can face. We are overcoming this through the use of Confluence to collaborate across teams and ensure that master copies of important data are up to date and contain a versioning trail.
Recommendations to others considering the product:
Figure out exactly how many themes and plug-ins you will need to be successful before a long term commitment to the software is made.
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