Confluence
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Confluence Review - We love it
What do you like best about the product?
It stores all our documents regarding project plan, Sprint statuses, software engineering processes, data models and what not. Also, it makes collaboration very easy.
What do you dislike about the product?
I don't dislike anything about confluence wiki
What problems is the product solving and how is that benefiting you?
It stores all our documents regarding project plan, Sprint statuses, software engineering processes, data models and what not. Also, it makes collaboration very easy.
Beneficial
What do you like best about the product?
At our company, each team has the ability to create a confluence page. These can be used cross functionally or for just one team. My team utilizes confluence as a place for file storage and it allows the rest of the team members to have one place where they can download any necessary documents
What do you dislike about the product?
There's a bit of a learning curve when it comes to setting up pages
What problems is the product solving and how is that benefiting you?
We use this as a collaboration tool. It helps teams to better work together and it helps teams to work cross functionally
Recommendations to others considering the product:
If there are opportunities for training, take advantage of them! While the tool can be figured out - there are a lot of features. It would be nice to have some help with learning about all of the things that can be done within confluence
Definitely the most useful and flexible intranet information web app.
What do you like best about the product?
We started using confluence recently. We track all of our projects in a hierarchical format to categorize information. Confluence makes it easy to add hierarchical structure when creating pages. The best thing that I like about confluence is that I can put information up and distribute the information easily to teams that use the information further down our process flow. I really enjoy using all of the macros when creating pages. Just having information on a web page for everyone is not enough. Making the information easy to read and formatted nicely ensures that people want to go to confluence to get reference information. I embed PDF's, word docs, etc in all of my confluence pages and it makes it easy for people to get the information right away!
What do you dislike about the product?
The only thing I wish Confluence had is the following: We store most of our pdf, excel and word documents in subversion revision control. Every file has an http:// link so it can be accessed from anywhere on our network. What I CANNOT do with confluence is embed a pdf file into a page using the http:// link instead of attaching the file to the page. Attaching the file to the page is very very inconvenient because the file is no longer in sync with updates that occur. If the file is updated at any time, then the file has to be re-uploaded to the confluence page. very annoying
What problems is the product solving and how is that benefiting you?
We are organizing information that is used across multiple different teams. Having the information organized on a web page makes it easy for people to find the information. Also, having to build the confluence page ensures that we take the time to organize the data properly instead of just saving the information in a document in some random place on a server.
Best Way to Share Knowledge
What do you like best about the product?
Confluence is versatile in that it can be as easy or as complex as you need it to be. The variety of macros you can add to a page make creating to do lists, calendars, setup guidelines, etc., clean and simple.
What do you dislike about the product?
It may be a limitation of our company, but when you type in a new label, it doesn't auto-populate, which leads to redundancies in label text.
What problems is the product solving and how is that benefiting you?
Prior to Confluence, we were uploading all of our shared files into a shared drive. When we were out of office, we would only be able to access this via VPN (which can be a hassle in itself) and we would often work with out-of-date documents, because no one had updated the folder or because they had dropped the file in a different location. Now, we have the most up-to-date information, can easily search for documents using a singe relevant word, and we know the history of edits made to the page.
As an added bonus, being part of the Atlassian family, Confluence easily incorporates Jira, so that we can reference relevant work tickets.
As an added bonus, being part of the Atlassian family, Confluence easily incorporates Jira, so that we can reference relevant work tickets.
Recommendations to others considering the product:
Get to know the product and its capabilities before creating new pages - it'll make a world of a difference.
Multi-Campus use in University System
What do you like best about the product?
It allows a data management team with members on 5 campus to share a single space for documents, meeting minutes and important information. This is helpful when we are far apart and don't share other systems.
What do you dislike about the product?
We have so many systems to be in that I don't use it as much as I should as it is an additional thing to open.
What problems is the product solving and how is that benefiting you?
Sharing of information with a team in multiple locations.
Confluence Review: Account Manager in Tech Startup
What do you like best about the product?
Confluence is a great tool that allows me to work my seamlessly with the different departments in my organization. It's a great place to store knowledge that is needed across the company.
What do you dislike about the product?
There isn't much, if anything, to dislike.
What problems is the product solving and how is that benefiting you?
Organization of our internal documents was a struggle but Confluence allows us to have a singular, easily editable source of documentation.
Useful Knowledgebase Tool
What do you like best about the product?
It's got great searchability and integrates with JIRA. Customizable homepages/views make for a useful efficiency tool.
What do you dislike about the product?
weekly meetings with recurring tasks can potentially end up cluttering my tasks feed.
What problems is the product solving and how is that benefiting you?
We use this to build and maintain our database of product knowledge and tutorials/guides, as well as tracking tasks and meetings.
Recommendations to others considering the product:
Get to know the modules available when customizing pages and spaces.
Lots of options, not a lot of ease
What do you like best about the product?
I like the availability of plug-ins and the community support
What do you dislike about the product?
Ease of use - very difficult to build from the ground up without existing spaces, etc
What problems is the product solving and how is that benefiting you?
Central storage for project information - benefits us by providing a single location for obtaining this info
Recommendations to others considering the product:
Need tech-savvy admin support
One of the best team tool
What do you like best about the product?
We are using confluence to share project document between a shared team, this is very helpful for us, with easy to find all the information needed
What do you dislike about the product?
I'm very happy of the tool, right now I can not said nothing to bad
What problems is the product solving and how is that benefiting you?
The first project that we put on confluence was the migration of our ecommerce site on aws, we are working with different team in different country and now we want to use the same tool in the other IT project
Useful tool
What do you like best about the product?
A great way to organize information to be shared with a team. We would be lost without our internal wiki!
What do you dislike about the product?
Can be difficult to reorganize spaces easily
What problems is the product solving and how is that benefiting you?
Keeping important info organized and available across teams
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