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Confluence

Atlassian

Reviews from AWS customer

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External reviews

4,187 reviews
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External reviews are not included in the AWS star rating for the product.


    Vindhya B.

Confluence is a great tool for setting Kbase articles

  • July 26, 2017
  • Review provided by G2

What do you like best about the product?
Ability to create spaces to manage documentation and robust Search feature
What do you dislike about the product?
At this point, there is nothing that I don't like
What problems is the product solving and how is that benefiting you?
Knowledge base articles


    Hospital & Health Care

Tools for Team Sharing and Collabration

  • July 25, 2017
  • Review provided by G2

What do you like best about the product?
Group or team members can share information easily.
What do you dislike about the product?
The GUI editing can be improved so users can be more efficiently sharing resources.
What problems is the product solving and how is that benefiting you?
Sharing resources and collaborating with groups to reduce redundant working loads.
Recommendations to others considering the product:
Good tool/app for work places to collaboration and sharing information.


    David S.

Great Tool to Help Collaboration

  • July 25, 2017
  • Review provided by G2

What do you like best about the product?
Confluence creates a central hub for requirements documentation. It's a great tool, easy to use and very flexible.
What do you dislike about the product?
I wish you could create custom blueprints on the cloud version.
What problems is the product solving and how is that benefiting you?
The only drawback would be the lack of customizations on the cloud hosted version - specifically not being able to create cuatom blueprints.


    Computer Software

Excellent tool for documentation.

  • July 25, 2017
  • Review provided by G2

What do you like best about the product?
We document several of our internal proto type designs for peer reviews and cross functional team sharing. Excellent for receiving feed back and educate end users.

Prior to Confluence, we were using a variety of different tools and online platforms, including:

A shared network of folders for client assets and project documentation
A proprietary knowledge base for internal document management
Outlook contacts to manage client information
A forum to internally share announcements and information about projects
With Confluence, we can now manage all of these functions with a single online platform that is easily accessible from the office or when we work remotely. No remote connection required.
What do you dislike about the product?
Features under security must enable more.
What problems is the product solving and how is that benefiting you?
Business documentation
Technical documentation,
Design documentation.


    Financial Services

Very useful with a bit of a learning curve

  • July 25, 2017
  • Review provided by G2

What do you like best about the product?
Add ons support different roles. Useful for a tester, developer, project manager and others to use.
What do you dislike about the product?
Can be a learning curve. For example, you start a sprint and end a sprint in different places for Jira
What problems is the product solving and how is that benefiting you?
Agile scrum process. Easy to track and plan releases


    Financial Services

Useful tool to share and upload procedure documents for quarterly conformity testing

  • July 25, 2017
  • Review provided by G2

What do you like best about the product?
Useful tool to share and upload procedure documents for quarterly conformity testing
What do you dislike about the product?
Nothing in particilar. Useful tool to share and upload procedure documents for quarterly conformity testing
What problems is the product solving and how is that benefiting you?
This tool is a repository to share and upload important procedure documents


    Andrew M.

Atlassian's JIRA (Confluence) is the best for project management and engineering

  • July 25, 2017
  • Review provided by G2

What do you like best about the product?
The ability to quickly visualize all the current projects on going, any changes being made. The ability to quickly and easily add individuals to conversations, a lot of built in automations/effects can be added.

Ability to have personalized users that are fun and easy to use.

You can easily link projects, assign ownership, users, priorities, ratings etc. The visualizations are rich and intuitive.
What do you dislike about the product?
The search function is a bit dated, in the sense that the syntax needs to be very specific to the query, otherwise you will be drowned in irrelevant data.

Much like Google search has hidden commands, e.g. Site: or using "quotes to find" exact search terms etc.
What problems is the product solving and how is that benefiting you?
The ability to quickly provide updates and comments on a wide variety of projects, releases, updates, fixes, etc.


    Information Technology and Services

Team collaboration tool - document repository

  • July 25, 2017
  • Review provided by G2

What do you like best about the product?
Ease of use, easy to edit and review, ability to consolidate information
What do you dislike about the product?
Hyperlinks and links to the artifacts are sometimes difficult
What problems is the product solving and how is that benefiting you?
Comparing to sharepoint, easy for any team members to apply and use


    Computer Software

Confluence easy for work

  • July 25, 2017
  • Review provided by G2

What do you like best about the product?
Very organized and user-friendly. Anyone from admin to developer can use it easily.
What do you dislike about the product?
It can seem complex at first. It seemed daunting at first.
What problems is the product solving and how is that benefiting you?
We have a go to stop for all of our business needs from HR to troubleshooting with our product.


    Computer Software

Confluence: Comprehensive and Effective; Not Navigationally Convenient

  • July 24, 2017
  • Review provided by G2

What do you like best about the product?
Single source for internal document sharing and development. Permission and access levels worked well for internal and external use. It allowed us to remove the persistent issue of different versions of document floating around, even to clients.
What do you dislike about the product?
The different layers, categories, and sub folders throughout the tool were immensely helpful in indexing and organizing -- Though users who interacted with the entire platform and all information uploaded navigated the platform easily. However, it was not intuitive or time efficient for the "occasional" users to go in a find what they were looking for without assistance or direction from "constant" users. In the end, "occasional" users barely utilized the platform, instead relying on the "constant" users to navigate it for them on a case by case basis (not ideal).
What problems is the product solving and how is that benefiting you?
We've solved internal & external document sharing and collaborative use of a single source of information. Timestamps and tracking throughout different aspects of the platform was also very helpful -- It gave use a real edge in tracking and retroactively verifying plan or scope changes.
Recommendations to others considering the product:
Make sure to train your staff on the indexing and organization system!