Confluence
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Confluence review
What do you like best about the product?
I love that you can create your own space within confluence. It's an outline for your own company website. It's a fantastic space for resources for my company.
What do you dislike about the product?
What I dislike about confluence is the restrictions on design. It's very limited to what you can and cannot edit. No fonts, not many colors, and it has a mind of its own sometimes. It can be frustrating
What problems is the product solving and how is that benefiting you?
Training, studying, online tools, company reference.
Recommendations to others considering the product:
Do it! It's a great tool for your company.
Confluence is excellent choice for colloboration
What do you like best about the product?
When I use sharepoint to create a document, if I paste the image that is lost until you explicitly add those image separately, while when you use confluence you don't need to worry about adding them separately, it is automatically created as resource.
What do you dislike about the product?
UI has scope of improvement, specially the way modern applications are being built
What problems is the product solving and how is that benefiting you?
More of document management system. By doing so we have single place where all the documents are available.
Recommendations to others considering the product:
If you are still using Sharepoint, please move to Confluence. It has much better integration platform
Good application for sharing content
What do you like best about the product?
Confluence is easy to use.It is similar to a wiki, you can fill in all documents or import them from a word document.
What do you dislike about the product?
The export feature is not as good as expected, the import of complex documents is not trivial, you have to modify them to be readable.
What problems is the product solving and how is that benefiting you?
We are solving the problem of internal comunication with off-shore coleagues. Confluence is also useful for maintaining the documentation updated.
Recommendations to others considering the product:
This will be valuable for you if you need to share documentation on an easy way.
Director of Operations
What do you like best about the product?
Collaborating across teams
Tracking task management
Team efficiency and productivity
Tracking task management
Team efficiency and productivity
What do you dislike about the product?
Interface can be outdated and administration can be difficult.
What problems is the product solving and how is that benefiting you?
Task management
Team communication
Team communication
Great for coding documentation
What do you like best about the product?
Like the file folder structure and grid layout.
What do you dislike about the product?
Does not link well with JIRA. The UI restricts the type of text formatting you can do. Also does not export well to Excel or Word.
What problems is the product solving and how is that benefiting you?
Needed a centralized documentation approach for business technology changes.
Recommendations to others considering the product:
Go in with a governed and centralized approach for documenting. Make sure there is a business process in place to keep up the quality documentation. With many users adding all sorts of content in different spaces, a blank canvas like Confluence can quickly become disorganized and inundated with duplicated misinformation.
Easy to use and create Knowledge Base
What do you like best about the product?
The layout of the articles is very end user friendly. The search is easy and intuitive for both IT staff and end users.
What do you dislike about the product?
Any additional customization requires paid add-ons. If you don't need a complete review process then this works well out of the box. Any desire for approvals, review management workflow or annual review will require additional add-ons.
What problems is the product solving and how is that benefiting you?
Technical documentation and end user knowledge base articles.
Powerful but many annoyances
What do you like best about the product?
We can have separate spaces for each team. Articles can have comments, and the Q&A system is good to have.
What do you dislike about the product?
Search is a pain. The more questions are asked in Q&A, the more difficult it becomes to find what you want, because it seems like questions are prioritized over stable doc pages. Search seems to default to "or" so searching for "product feature" will show you every article related to either "product" or "feature."
Because of this, it feels necessary to constantly prune questions or articles from Confluence, which is pushing us toward a new Q&A system so that we can more selectively bring over information.
The text editor is not good. It's annoying trying to make a document, and collaboration is bad as well. Some key combinations don't work as expected, like CMD+Delete (on a Mac) will erase a single character instead of the whole line.
Because of this, it feels necessary to constantly prune questions or articles from Confluence, which is pushing us toward a new Q&A system so that we can more selectively bring over information.
The text editor is not good. It's annoying trying to make a document, and collaboration is bad as well. Some key combinations don't work as expected, like CMD+Delete (on a Mac) will erase a single character instead of the whole line.
What problems is the product solving and how is that benefiting you?
We keep SOPs in Confluence. We have a single article we use for a daily department update, since adding to the top of a page will send an email notice to anyone watching the page. We've pushed internal questions from Slack channels to the Q&A component of Confluence, but again this is starting to make it harder to find the permanent, curated articles.
Recommendations to others considering the product:
If you're getting it with JIRA, it's fine. If you're looking specifically at Confluence, I'd recommend seeing if you can create your own stack of other apps. Sometimes Confluence's multiple features get in their own way, and I'd prefer to have questions and curated articles in different places (or at least different search results)
The brain of our company
What do you like best about the product?
Confluence hosts all of our meeting notes, a Lexicon, and how-to's and process lists for our entire company across departments. I like that you can restrict access to some pages and specific users.
What do you dislike about the product?
Confluence sometimes loses our updates and that can be very frustrating. Sometimes the live updating with multiple users can be very confusing if you publish too early.
What problems is the product solving and how is that benefiting you?
Documents are much easier to find in Confluence than previously in Dropbox. Increased transparency. More informed about other departments.
A great technical wiki platform
What do you like best about the product?
The use of "spaces" to organize by top level categories and widgets to expedite layouts for individual pages.
What do you dislike about the product?
Can get complex in regards to navigation if not setup correctly by space admin
What problems is the product solving and how is that benefiting you?
Storing of technical and project strategy and planning content that does not have a place within Jira issues.
Recommendations to others considering the product:
If you use Jira it's a no-brainer. If you use another tool for managing projects, Confluence will provide a great platform to store long form content relating to your technical projects.
Best Scrum Management Tool
What do you like best about the product?
I like all integrated features like bugs, scrum stories tasks creations and assigning to the users. You can create your own dashboard and follow them for quick look. you can create Epic, Stories and tasks. you can put them in Slack and drag and drop features of tasks is excellent.
What do you dislike about the product?
There is nothing much to dislike. I wish this would have been little inexpensive for smaller team. more useful template for report and dashboard will useful also.
What problems is the product solving and how is that benefiting you?
We used this tool extensively for internal project management by following SCRUM model. This tools comes very handy and useful. there were 4 projects where we used it and all users could able to use it without problem.
Recommendations to others considering the product:
I do not see lots of light weight competitors of atlassian. People wants to use SCRUM / Agile methodology for project, this product is way to go.
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