Confluence
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Confluence AKA The Lost Library
What do you like best about the product?
Confluence is a great way to do professional group collaboration and to share information throughout a workplace. The versioning features and options to merge if multiple people are working on a page work well and make it easy to recover work or see previous changes.
The document editing features are also quite robust- perhaps not as much as Microsoft Word- but excellent for something that doesn't specialize in it. Confluence is actually better at incorporating other file types into a document. It is extremely easy to drop in images, Powerpoints, PDFs, anything really, and have set it to display in the page just the way you'd like. Also, Confluence makes it easy to reference other pages in Confluence and JIRA. The linking system is easy to use, as their own links, when pasted in, automatically recognize that they are part of the same system and format in a special way to make it easy to see, like a specialized hyperlink. Copying pages is also useful for recurring meeting notes, and the side menu makes it easy to switch dates.
I also like the Spaces, which are used to organize information like an index. In my office, we have one Space per department. The permissions are controllable in case other departments should not be seeing the information there. The Spaces provide a focus for more information, rather than having things organized by topic, as each department contains more specific info.
The document editing features are also quite robust- perhaps not as much as Microsoft Word- but excellent for something that doesn't specialize in it. Confluence is actually better at incorporating other file types into a document. It is extremely easy to drop in images, Powerpoints, PDFs, anything really, and have set it to display in the page just the way you'd like. Also, Confluence makes it easy to reference other pages in Confluence and JIRA. The linking system is easy to use, as their own links, when pasted in, automatically recognize that they are part of the same system and format in a special way to make it easy to see, like a specialized hyperlink. Copying pages is also useful for recurring meeting notes, and the side menu makes it easy to switch dates.
I also like the Spaces, which are used to organize information like an index. In my office, we have one Space per department. The permissions are controllable in case other departments should not be seeing the information there. The Spaces provide a focus for more information, rather than having things organized by topic, as each department contains more specific info.
What do you dislike about the product?
The search function in Confluence is probably my least favorite part of the system. I constantly end up in the wrong place, or can't find the information I'm looking for. The search has trouble with parts of phrases or words, such as part of a name of a page, or leaving off an 's' at the end of a word. The storage is amazing, but getting there is like finding a needle in the haystack. I end up 'Watching' or Favoriting all of the pages I use often. But good luck finding something new.
I believe my company does a good job organizing info- often I find what I need by exploring the Space. So it's not that the information isn't there, but that using the search bar is impractical.
I believe my company does a good job organizing info- often I find what I need by exploring the Space. So it's not that the information isn't there, but that using the search bar is impractical.
What problems is the product solving and how is that benefiting you?
We needed a place to document processes and general information. Confluence has definitely provided a dedicated location for all of the long term documents, documentation of internal processes, and tracking info for projects. We needed something more organized and easy for collective use, and that is certainly what we've found!
Recommendations to others considering the product:
This is definitely a good place to store and share information. Much better than the company share folder that everyone has that's always a huge mess!
Excellent tool to optimize your team performance
What do you like best about the product?
Ease of use. Very easy to publish and organizae all information in one portal. Can work remotely.
What do you dislike about the product?
Not that I can think of anything top ogf my head. Very usefull tool.
What problems is the product solving and how is that benefiting you?
Colloborating with our partners from acroos the country. This has given us the ease of working togther virtually.
Good, but with its share of flaws.
What do you like best about the product?
I like how easy it is to create pages as well as the deep search functions that can find search terms in attached documents.
What do you dislike about the product?
I dislike how difficult it is to edit tables - it is nearly impossible to format cells on a table without resorting to custom code.
What problems is the product solving and how is that benefiting you?
We are using Confluence as a knowledge base for our many products and features. Having a central location for all the documents has fixed the issue of people using out-of-date information.
Recommendations to others considering the product:
I recommend Confluence, but be warned that older versions are missing some important updates (editing tables, etc.) so make sure to install the most recent version.
easy to use and very friendly interface
What do you like best about the product?
Editing or adding comments articles. good cooperation tool
What do you dislike about the product?
i havent found anything yet that i really dislike
What problems is the product solving and how is that benefiting you?
Documention repositery
Useful wiki for teams
What do you like best about the product?
Gather all hints, tips, work arounds and how-tos in an easy to search and edit repository. Great collaboration tools too.
What do you dislike about the product?
Can be a bit hard to configure and use then more sophisticated features.
What problems is the product solving and how is that benefiting you?
Gathering all the information about complex software projects in one place.
Market leader -- worth looking deeper into and getting a quote
What do you like best about the product?
Wide open solution to share information collaboratively and curate great information
What do you dislike about the product?
It can be a bit intimidating without proper training.
What problems is the product solving and how is that benefiting you?
Communication, documentation.
Confluence bringing social interaction to the work table
What do you like best about the product?
I like the powerful add-ons that is capable with Confluence.
What do you dislike about the product?
I wish your could edit the avatars, other than that there is nothing hard to like.
What problems is the product solving and how is that benefiting you?
Staying connected to all my business associates and members. I realized that confluence has all the tools necessary to deliver a good presentation for my project.
Recommendations to others considering the product:
Confluence has all the features from social sharing,road-maps, sync between mobile and desktop. Manage all your documents from this one application. Review comments on your work stay abreast of all your businesses.
Confluence
What do you like best about the product?
Feature rich, easy to setup and get pages created
What do you dislike about the product?
difficult to upgrade versions, add-ons costly, easy to forget where settings are
What problems is the product solving and how is that benefiting you?
created internal wiki for documentation
Recommendations to others considering the product:
Decent inexpensive option for internal wiki, make sure you update regularly
Neutral toward Confluence
What do you like best about the product?
I like the search function. It's predictive search is great.
What do you dislike about the product?
I dislike how many places there are to do the same thing. It makes it a bit confusing to get where you want to go.
What problems is the product solving and how is that benefiting you?
It's great for tracking bugs, the status and work being done on them. It's beneficial to have several contributors be able to access the info.
Confluence for ticket management
What do you like best about the product?
Easy to use. Easy to understand. Very organized ticketing system.
What do you dislike about the product?
Search function is a little wonky. Not the best options for search filters.
What problems is the product solving and how is that benefiting you?
We utilize Confluence for knowledge base purposes and a ticketing system. Easy to use and great integration features.
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