Confluence
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Confluence and its Impact
What do you like best about the product?
Easy to navigate. I think this is one of the tools we need for Process Updates, Knowledge-based, Meeting notes and Presentations
What do you dislike about the product?
I can't think of any disadvantages using this tool.
What problems is the product solving and how is that benefiting you?
Presentation of processs updates, knowledge-base and Meeting Note updates
Our team’s knowledge hub that actually gets used
What do you like best about the product?
Confluence gives us one place where specs, runbooks, meeting notes, and onboarding live and people actually find them. The page tree + search works well, and the templates (PRD, postmortem, decision log) make it quick to start. I love the little quality‑of‑life bits: @mentions to nudge owners, inline code blocks, task lists with due dates, and the ability to turn a page into a lightweight project doc in minutes. The Jira integration is the kicker: I can drop an issue/filter URL and it renders beautifully, pull a change log or status report with JQL, and even create issues from highlighted text during a grooming session. It keeps docs and execution in sync without copy‑pasting screenshots. I also appreciate page history and inline comments for reviews great for audits and “who changed what” moments.
What do you dislike about the product?
The editor still has quirks. Tables can be fiddly (merging/splitting cells sometimes messes up spacing), and copy‑pasting from Google Docs or Notion brings odd formatting you have to clean up. Permissions are powerful but easy to over‑complicate new spaces inherit weirdly if you’re not careful, which can confuse who can see what. Search occasionally surfaces older pages above newer “canonical” ones unless you archive aggressively. Large attachments (design PDFs, datasets) bloat spaces fast, and the mobile app is fine for reading but not great for editing structured docs. Lastly, draw.io/diagram apps are excellent but can feel heavy on slow connections
What problems is the product solving and how is that benefiting you?
Confluence gives us a single, living source of truth. Before, specs and runbooks were scattered across Docs and Slack threads; people kept asking for “the latest link.” Now the page tree, labels, and search make stuff findable, and page history keeps an audit trail for reviews. The Jira integration reduces context switching . we create issues from text, embed filters/charts, and the link back to the page keeps work and docs in sync. Onboarding is smoother because new folks get one space with PRDs, decisions, and runbooks instead of a folder maze. Stakeholders outside engineering finally have a clear window into status without needing Jira access. Overall it cuts repeat questions, speeds reviews, and keeps teams aligned.
Confluence
What do you like best about the product?
I used it for documentation, I liked how I can track my work
What do you dislike about the product?
Nothing as such, overall experience was good.
What problems is the product solving and how is that benefiting you?
It is very good source to log documentation and share to everyone.
Great for team collaboration and documentation
What do you like best about the product?
Confluence makes it easy to centralize documentation and collaborate across teams in real time. Its integration with Jira and other Atlassian tools boosts productivity, and the template system helps standardize documentation. The interface is clean and intuitive.
What do you dislike about the product?
Search functionality can be inconsistent with large spaces, and permission management gets confusing for bigger teams. It also feels sluggish at times, especially with many macros on a page.
What problems is the product solving and how is that benefiting you?
Confluence solves the problem of scattered or siloed knowledge within teams by providing a centralized, organized space for documentation, meeting notes, project planning, and collaboration. It reduces dependency on email and chat for information sharing, ensures everyone has access to the latest updates, and improves onboarding for new team members. This has made our workflows more efficient and transparent.
Confluence is a good tool
What do you like best about the product?
I’ve used Confluence for over five years, and one of the things I’ve consistently appreciated is how well it functions as a structured and scalable knowledge base platform.
Confluence makes it easy to organize information in a logical, hierarchical way. You can create spaces, parent pages, and nested subpages, which allows your documentation to grow without becoming chaotic. This structure is especially valuable when your knowledge base expands over time, instead of scattering information across different tools or folders, everything lives in one organized system.
Another strength of Confluence is how it enables you to publish well-structured articles that surface key details quickly. You can format content clearly using headings, tables, expandable sections, and embedded media. This makes it easier for readers to scan and immediately locate the information they need. Instead of digging through long documents, users can navigate efficiently and get to the exact data point or process step they’re looking for.
Confluence makes it easy to organize information in a logical, hierarchical way. You can create spaces, parent pages, and nested subpages, which allows your documentation to grow without becoming chaotic. This structure is especially valuable when your knowledge base expands over time, instead of scattering information across different tools or folders, everything lives in one organized system.
Another strength of Confluence is how it enables you to publish well-structured articles that surface key details quickly. You can format content clearly using headings, tables, expandable sections, and embedded media. This makes it easier for readers to scan and immediately locate the information they need. Instead of digging through long documents, users can navigate efficiently and get to the exact data point or process step they’re looking for.
What do you dislike about the product?
Confluence was ultimately a perfect fit for what we needed in a knowledge base tool. When we evaluated different platforms, we were not just looking for a place to store information. We needed a system that could structure, scale, and support how our team actually works.
After reviewing our options, Confluence was the unanimous choice.
One of the main reasons was its strong organizational framework. Confluence allows us to create structured spaces with parent and child pages, making it easy to categorize and manage documentation as it grows. This ensures our knowledge base remains clean, searchable, and easy to navigate over time.
We also valued how clearly we can publish content. With headings, tables, expandable sections, labels, and embedded links, we can present information in a way that allows users to quickly find the details they need. The ability to link and tag related pages keeps information connected and reduces duplication.
Most importantly, the team felt confident using it. A knowledge base tool is only effective if it is consistently adopted, and Confluence aligned well with our workflow. It provides a structured, centralized system for documenting SOPs, project details, and reference materials in a way that supports both our current operations and future growth.
After reviewing our options, Confluence was the unanimous choice.
One of the main reasons was its strong organizational framework. Confluence allows us to create structured spaces with parent and child pages, making it easy to categorize and manage documentation as it grows. This ensures our knowledge base remains clean, searchable, and easy to navigate over time.
We also valued how clearly we can publish content. With headings, tables, expandable sections, labels, and embedded links, we can present information in a way that allows users to quickly find the details they need. The ability to link and tag related pages keeps information connected and reduces duplication.
Most importantly, the team felt confident using it. A knowledge base tool is only effective if it is consistently adopted, and Confluence aligned well with our workflow. It provides a structured, centralized system for documenting SOPs, project details, and reference materials in a way that supports both our current operations and future growth.
What problems is the product solving and how is that benefiting you?
It is giving us quick access to our KB articles and navigate with ease as our office needs fast paced tools that can be navigated on an efficiet matter and confluence gave that capability for us.
Confluence Review
What do you like best about the product?
What I like in Confluence it can be a team collaboration and documentation tool that allow users to create, organize, and share content in centralized workspace.
What do you dislike about the product?
One thing that I think might be that it can experience performance issues, especially with large pages or when multiple users are editing at the same time.
What problems is the product solving and how is that benefiting you?
A project base task
Its always my go tool for documentation and maintaining project wikis
What do you like best about the product?
Ease of Use and user friendliness
Seamless integrations with JIRA, Trello and other tools
Seamless integrations with JIRA, Trello and other tools
What do you dislike about the product?
I haven't seen or explored options of AI Summaries, AI tagging of and AI search. Not sure if they have already provided such features but if not they should also provide its support.
What problems is the product solving and how is that benefiting you?
Documentations, Requirements, SRS, Project Wikis and other such documentations are very easy to maintain via confluence. Searching base upon contents and integrations with Standard industry tools like JIRA or Trello is very good.
The All-in-One Team Workspace: A Confluence Review
What do you like best about the product?
Based on my background, what I like best about Confluence is its ability to create a single, centralized source of truth for all of a company's knowledge and documentation.
Given my experience in roles spanning MIS, financial analysis, and HR, I've seen how critical information can get scattered across different departments and systems. A tool like Confluence would be invaluable for consolidating all of this diverse information. The ability to create standardized templates and document administrative procedures in one accessible place directly aligns with my focus on driving organizational efficiency through data analysis and streamlined processes. It turns reporting and analysis from a search-and-find mission into a collaborative and organized process.
Given my experience in roles spanning MIS, financial analysis, and HR, I've seen how critical information can get scattered across different departments and systems. A tool like Confluence would be invaluable for consolidating all of this diverse information. The ability to create standardized templates and document administrative procedures in one accessible place directly aligns with my focus on driving organizational efficiency through data analysis and streamlined processes. It turns reporting and analysis from a search-and-find mission into a collaborative and organized process.
What do you dislike about the product?
Based on my experience, while Confluence is incredibly powerful for centralizing information, its biggest potential downside is its complexity, which can hinder user adoption and efficiency.
What problems is the product solving and how is that benefiting you?
Based on my professional experience, Confluence solves several critical business problems, and the solutions directly benefit my work in driving efficiency and data-driven analysis. Here’s a breakdown of the problems it solves and how that benefits me:
Problem: In any company, crucial data is often scattered across different departments. Financials are with one team, sales reports with another, and HR procedures are stored elsewhere. This makes gathering information for comprehensive analysis incredibly time-consuming.
How it benefits me: Confluence breaks down these silos by creating a single, centralized repository. In my work, where I've analyzed everything from sales data across 750 SKUs to HR functions for over 300 employees, having one place to find and share information is a massive advantage. It allows me to spend less time hunting for data and more time performing actual financial analysis and generating insights.
Problem: In any company, crucial data is often scattered across different departments. Financials are with one team, sales reports with another, and HR procedures are stored elsewhere. This makes gathering information for comprehensive analysis incredibly time-consuming.
How it benefits me: Confluence breaks down these silos by creating a single, centralized repository. In my work, where I've analyzed everything from sales data across 750 SKUs to HR functions for over 300 employees, having one place to find and share information is a massive advantage. It allows me to spend less time hunting for data and more time performing actual financial analysis and generating insights.
Great tool for documenting , Knowledge sharing sessions(KSS), Demo purposes and many more.
What do you like best about the product?
Confluence is great for its simplicity , I've used as a software engineer for understanding project requirements . It is very much user friendly and helps to minimize the overall setup time required for some similar documentation tools. Being project manager also , it is very easier to make documentation regarding projects like requirements, validations, data integrity and more.
What do you dislike about the product?
Downside or not quite good about confluence is its search functionality . Search functionality is not that engaging and great while finding words , phrases on the document. Also there could be more control on data redundancy.
What problems is the product solving and how is that benefiting you?
Main problems confluence solves in the following field.
- Helps to better understand project requirements (example : what feature should be there exactly, how many input field should be there for form data etc ) for software engineers.
-Helps to maintain a project great documentation and helps in future updates as well.
- Helps to maintain daily Standup meetings and Code Review meeting efficiently.
- Helps to better understand project requirements (example : what feature should be there exactly, how many input field should be there for form data etc ) for software engineers.
-Helps to maintain a project great documentation and helps in future updates as well.
- Helps to maintain daily Standup meetings and Code Review meeting efficiently.
Great for collaboration, but has room to improve.
What do you like best about the product?
What I like best about Confluence is how effortlessly it brings teams together when it comes to organizing and sharing information. It’s super easy to create clean, structured pages, and I appreciate how everything is searchable—no more digging through emails or folders to find what I need. The integration with tools like Jira also makes tracking project updates a breeze. It genuinely helps keep everyone on the same page, especially in fast-moving projects.
What do you dislike about the product?
One thing I dislike about Confluence is that the editing experience can sometimes feel a bit clunky, especially when multiple people are working on the same page. There are occasional formatting glitches, and some basic layout options take more steps than expected. Also, the permission settings can be a little confusing at times—it takes a bit of trial and error to get them just right. That said, it’s still a solid tool overall.
What problems is the product solving and how is that benefiting you?
For IT purposes, it’s especially helpful in documenting systems, SOPs, troubleshooting guides, and integrating with tools like Jira for better workflow tracking
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