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Confluence

Atlassian

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External reviews

4,074 reviews
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External reviews are not included in the AWS star rating for the product.

    Consumer Electronics

Collaborate with Confluence

  • January 26, 2017
  • Review provided by G2

What do you like best about the product?
- Customization
- Easy collaboration across organizations
- Seamless integration with JIRA
- Flexible layout options
- Easy user tagging
What do you dislike about the product?
- Glitchy editing mode
- Commenting fails sometimes when you go to add a comment
- Slow loading times when editing and saving
- Can't link to anchors on a page unless they are headers
- No ability to reduce a screenshot to a thumbnail
What problems is the product solving and how is that benefiting you?
Usage: We use Confluence for internal collaboration across out company. In my department, we use it as a (very manual) CMS.

Main benefit: It helps our organization collaborate across the globe.

    Seth W.

A wonderful tool!

  • January 26, 2017
  • Review provided by G2

What do you like best about the product?
The ability to customize and use the space as you need it.
What do you dislike about the product?
It isn't the prettiest thing it the world.
What problems is the product solving and how is that benefiting you?
Providing our company and organization with a one stop shop for everything they need, and a space they can customize.
Recommendations to others considering the product:
If you and your team are tech savvy, this is the tool for you.

    Media Production

Confluence Review

  • January 26, 2017
  • Review provided by G2

What do you like best about the product?
The ability to store relative information in an easy to find format. The integration with Jira is also incredibly helpful. I am able to coordinate across teams with all relevant information and updates without things getting lost in the shuffle.
What do you dislike about the product?
Sometimes it is very hard to easy create new pages in their wiki. The constant email updates of every little change can be overwhelming too.
What problems is the product solving and how is that benefiting you?
Managing trackable issues as well as maintaining a database of easy to find information to solve problems. Ability to communicate across teams and store all relevant information in tasks and tickets helps minimize mistakes and maximize productivity.

    Computer Software

Confluence has Easy to use interface that makes our Knowledge base clear and sharp

  • January 26, 2017
  • Review provided by G2

What do you like best about the product?
I like easy navigation, draft and live options, the possibility to export files.
What do you dislike about the product?
Export does not always work well, especially with Word. Also using look and feel to prepare it for PDF export is very confusing and not well explained. I would prefer more text design options when creating a new page.
What problems is the product solving and how is that benefiting you?
We are an agile team, using Confulence for our documentation. It serves great us and our costumers who we give access to.
Recommendations to others considering the product:
Usage is easy and clear. Use their documentation and support for everything that you need.

    Computer Software

Not bad - has potential

  • January 26, 2017
  • Review provided by G2

What do you like best about the product?
Collaboration is simple, the marketplace has a wide array of (overpriced but functional) addons, and Atlassian seems responsive to feature requests.
What do you dislike about the product?
Addons can be very expensive. Addon vendors like to convert free addons to paid products after they achieve critical acceptance. Atlassian is sometimes very, very slow to fix bugs and issues (sometimes letting them languish for years).
What problems is the product solving and how is that benefiting you?
We use Confluence to produce effective documentation.
Recommendations to others considering the product:
It's not cheap, but it seems to be reasonably effective.

    Information Technology and Services

The place to store everything- and it's searchable, too!

  • January 26, 2017
  • Review provided by G2

What do you like best about the product?
I like that I can make pages for reference and also that it's searchable, and I can see edit history.
What do you dislike about the product?
Sometimes, I find myself lost in hierarchy of pages (child pages, master pages,etc) so perhaps better organization of pages could be useful
What problems is the product solving and how is that benefiting you?
Solving the need to have documentation in a secure spot for all employees to access.
Recommendations to others considering the product:
consider number of users you will have and how you will use it. perhaps an internal policy of what goes on confluence would be a good guide for determining how organized it can be! I also love that it can be "linked' to JIRA so that when I am referencing a project, I can link the appropriate JIRA tickets to the page and it will take you there when you click on the link. I think that the editing features could be better, but I tend to just do things in Word and then copy paste.

    Leonardo H.

Best tool for content collaboration

  • January 25, 2017
  • Review provided by G2

What do you like best about the product?
One of the best features of Confluence is how easy it is to create and distribute content. Pretty much anyone in our team is able to generate pages to share content using nice charts, tables and ready-to-use widgets. Another great thing is the tight integration with Jira.
What do you dislike about the product?
One of the things I don't like about Confluence is the difficulty to organise and navigate through existing pages. And another snag is the steep pricing curve for large number of customers.
What problems is the product solving and how is that benefiting you?
Confluence is the key tool to generate, store and share content for most of our projects. For me, the key benefit is: easy-to-use and powerful collaboration space for anyone to build and document pretty much anything in our company.
Recommendations to others considering the product:
You can try for free before buying to see if it's suitable for you.

    Yash P.

Wiki like no other

  • January 25, 2017
  • Review provided by G2

What do you like best about the product?
The overall experience of navigating through each page of different projects.
The social like collaboration experience of people liking & commenting on each others created content/pages is something we love, since its a direct acknowledgement from them that they have viewed it.
Notifications are a great way to help people who are always on the go to keep a check on their progress, especially when they send it in emails, its better for us to just read and mark them delete.
What do you dislike about the product?
There really is nothing to dislike about their product, its continuos evaluation is headed in the right direction.
What problems is the product solving and how is that benefiting you?
The problem of on boarding a new hire on a project. This is a one stop place for him/her to know what all is going on in a particular project to the higher level progress of the company. Information about all the resources can be accessed from here. This is very beneficial to our company, especially since we are a startup & we don't have much downtime to explain the new hires.
Recommendations to others considering the product:
They have solid integrations & a great customer support team. You shouldn't miss it.

    Pablo R.

Excellent tool to share and write your documents

  • January 25, 2017
  • Review provided by G2

What do you like best about the product?
Confluent is very easy to use and has a friendly look and feel. Is very useful to use for share documents, write notes, manage several projects.
What do you dislike about the product?
I don't have a lot of bad things by the moments. In my opinion one or things that confluence improvement is the navigation
What problems is the product solving and how is that benefiting you?
I am working a lot of projects. The main benefits is that easy to share and show your projects
Recommendations to others considering the product:
improve reports

    Qadir K.

Great solution for collaboration

  • January 25, 2017
  • Review provided by G2

What do you like best about the product?
Confluence was quick to deploy for collaboration between various vendors. it is quite secure so it allows us to collaborate with people and vendors outside of our employee base.
What do you dislike about the product?
the UI is a bit clunky but overall its easy to work with.
What problems is the product solving and how is that benefiting you?
We wanted a solution that was independent of our IT process and was in the cloud. this allowed us to deploy it faster and more secure, than if created a tool that was in house.
Recommendations to others considering the product:
if your IT process is too slow or difficult to work with, consider Confluence.

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