Confluence
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Innovation Collaboration Software
What do you like best about the product?
It's an easily managed repository for team and company based documentation information.
What do you dislike about the product?
It can be difficult to make organizationally based customizations to sort the information that's been added.
What problems is the product solving and how is that benefiting you?
It's created a central repository for the storage of documentation that can be easily utilized and updated by multiple teams.
Recommendations to others considering the product:
Be aware of the limitations of the software and ensure it meets your organization's requirements.
Confluence Overview
What do you like best about the product?
I like that there are a lot of options and customizability that can be utilized
What do you dislike about the product?
It is a bit tough to use and not very user friendly. While it is very customizable, it's can be overwhelming at first
What problems is the product solving and how is that benefiting you?
It provides a great wiki for the entire company. It easily manages all info in one place
Recommendations to others considering the product:
Play around and get familiar with the layout. There are so many options so just get comfortable navigating
Likely the best solution available, but will not delight you by any means.
What do you like best about the product?
Confluence does integrate seamlessly with JIRA and other Atlassian products, and they have done a great job with making sure this is true for most of their product suite. Confluence is a good solution for about 80% of your use cases, and works well until you come up with a need in the other 20%,
What do you dislike about the product?
Confluence does have a few pain points. First, it probably requires a consultant or expert to get it configured properly for your workflow. Additionally, while it's a solid solution for about 80% of your needs, it falls quite short in many areas. There are plugins available to address many of these needs, but quality varies greatly and pricing is often out of line relative to the value of the plugin (especially at an enterprise licensing level). Confluence also has their own flavor of markup, who knows why they didn't just go with markdown. (Of course, there is a plugin for this.) Unfortunately, despite all of it's flaws, Confluence is probably the best solution out there - especially if you are a JIRA shop. I wish they cared more about delighting users with an amazing user experience.
What problems is the product solving and how is that benefiting you?
We are a ~350 person company with two SaaS products, and use JIRA and Confluence in all departments within the company.
Recommendations to others considering the product:
Do your homework and make sure you have an Atlassian expert on staff, or hire a consultant to make sure your instance is set up optimally. Fixing these issues after you have found your mistakes is very painful.
Confluence review
What do you like best about the product?
Attaching document and screen shots so that they appear in the form of a web page.
What do you dislike about the product?
The test editor in confluence is not as robust when it comes to font sizes and styles. Like MS Word better for text editing. But again I don't expect confluence to be Word.
What problems is the product solving and how is that benefiting you?
Sharing documents and information within the team.
We use Confluence as our internal WIKI
What do you like best about the product?
It is very easy to write and focus on the writing instead of formatting.
What do you dislike about the product?
Some of the widgets that allow you to embed diagrams and documents have different methods for inserting that item - some of them the item has to already exist in the other product and other the item has to be created from the widget itself.
What problems is the product solving and how is that benefiting you?
We use this tool to make communications among the team easier.
Recommendations to others considering the product:
Prior to using Confluence we saved documents in various shared folders and lots of our knowledge became scattered. Confluence has helped us organize ourselves so that it is much easier to discover the information we need to be successful
Confluence wiki
What do you like best about the product?
Confluence has an extremely full set of features (both in editing and administration) and integrates very well with other Atlassian products such as Jira.
What do you dislike about the product?
Page styling could be better but that really is a minor quibble. As far as I know, you may be able to change the default rendering style.
What problems is the product solving and how is that benefiting you?
Collaborative documentation is one of the tool's strong points. we also make extensive use of jira and the ability to dynamically link to issues and search filters is very useful.
Amazing Collaboration and Document platform!
What do you like best about the product?
Advanced templates for different topics with great CMS capabilities. Automatic content update for reports and integration with JIRA and JIRA Service Desk. Every department can have their own space with separate security configurations.
What do you dislike about the product?
Have not had a lot to dislike on confluence but from a backend perspective, the server does require a lot of resources the more users you add.
What problems is the product solving and how is that benefiting you?
Creating a space where everyone in the company can access documentation, share ideas, diagrams and live reports that update every time you open the page or space.
Recommendations to others considering the product:
Easy to implement, use and manage.
Great way to be organized
What do you like best about the product?
- You can have several spaces
- The spaces can be organized as you wish
- Tracks your changes
- You can see the updates
- Can work with your team
- The spaces can be organized as you wish
- Tracks your changes
- You can see the updates
- Can work with your team
What do you dislike about the product?
- It can be difficult to set it up but you can always buy the membership
What problems is the product solving and how is that benefiting you?
- I'm keeping my project documentation there
Good for dumping notes and information, bad about organization
What do you like best about the product?
User based intra-net of sorts, lots of formatting options, many macros to choose from for best form of display.
Love being able to look for frequently-asked-questions
Love being able to look for frequently-asked-questions
What do you dislike about the product?
No great packaged hierarchy of pages.... unless someone emails out the confluence page, it's likely not going to get found.
The search function is kind of a joke. There should really be a "tag" function that you can add to your pages to help organization.
The search function is kind of a joke. There should really be a "tag" function that you can add to your pages to help organization.
What problems is the product solving and how is that benefiting you?
process documentation, team organization, great way to group resources all in one place.
Great for reference once you save a page into your "save for later" category.
Great for reference once you save a page into your "save for later" category.
Recommendations to others considering the product:
Set up a structure and rules for pages from the beginning!! Otherwise things start getting lost in the depths of your intranet with no good way to find them again.
Confluence Review
What do you like best about the product?
Enterprise integration features, ease of use
What do you dislike about the product?
Interface, it is not keeping up with the new tech and trends
What problems is the product solving and how is that benefiting you?
Knowledge Management, Enterprise Wiki, Convention, Broadcasting information
Recommendations to others considering the product:
Keep up with trend
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