Confluence
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Confluence is great for creating how-to's and keeping track with the team.
What do you like best about the product?
Being able to create weekly happenings that check in on projects and tasks the team is doing. It is easy to keep project documents together as well as project plans. I like that you can link to Jira core easily to keep track of projects. The layouts and templates available for different documents are nice to create.
The activity feed is useful to see if there are changes or who's been working on anything. I like the notifications in less busy times (in heavy use they can get bothersome) but you can change how often you are notified about different activities).
The activity feed is useful to see if there are changes or who's been working on anything. I like the notifications in less busy times (in heavy use they can get bothersome) but you can change how often you are notified about different activities).
What do you dislike about the product?
Can be a bit of a learning curve to use at first (especially if don't know things work). Not as user friendly as some other programs. With training however, it is pretty easy to use. Sometimes the layouts to create documents don't do as much as you would like but with some tweeking you can get done what you would like.
The notifications can be bothersome sometimes and it feels like you are bombarded by them at times (especially in busy times).
The notifications can be bothersome sometimes and it feels like you are bombarded by them at times (especially in busy times).
What problems is the product solving and how is that benefiting you?
We use it to keep how-to's, project plans and other reference documents connected to projects just in case a team member needs to pick up a project or contribute. Helps the team stay in the loop. We also use it publish weekly happenings which goes over weekly team member projects and programs.
Confluence - Lots of Features, but only a few are necessary
What do you like best about the product?
Confluence is an effective way to gather best practices documentation in one easy location, and the wiki format is familiar and user friendly.
What do you dislike about the product?
it's often difficult to tell when a particular document was last updated.
What problems is the product solving and how is that benefiting you?
We need a central repository for workflow procedures and documentation.
Amazing product to document design and processes for your team
What do you like best about the product?
1. Organized way to list down your designs and processes
2. Connectivity to JIRA, leading the design directly connected to dev stories
2. Connectivity to JIRA, leading the design directly connected to dev stories
What do you dislike about the product?
May be a better editor to embed visio diagrams etc . For now we have to attach it or create an image to embed it in confluence page.
What problems is the product solving and how is that benefiting you?
1. Design organization
2. Process organization
3. Linking dev stories to design discussions on confluence
2. Process organization
3. Linking dev stories to design discussions on confluence
Documentation solution for the company
What do you like best about the product?
It is easy to create and view documents with many formatting and styling options, support for uploading files and a good integration with JIRA.
What do you dislike about the product?
I find it quite messy and it is quite difficult to find specific documents. It has a built-in search but it doesn't work very well (or its usage is very confusing).
What problems is the product solving and how is that benefiting you?
With this tool all the company has a common place to store all the documentation for all the projects.
Recommendations to others considering the product:
Check very well if it meets your requirements because it can be confusing. It is very recommendable to have an expert in the tool in the company if you are planning to use it.
Pretty good for a Wiki
What do you like best about the product?
The documentation editing tools are very powerful and easy to use. They also make it fairly easy to add items like tables and timelines. Integration with JIRA is also good, as should be expected as it's another Atlassian tool.
What do you dislike about the product?
Importing documentation from other Wiki platforms like TWiki is painful.
What problems is the product solving and how is that benefiting you?
Our documentation looks better, and is now better organized. It also makes it much easier to link project plans to JIRA tasks and defects.
New collaboration space
What do you like best about the product?
Sharepoint has been replaced within the project team but the enterprise is still very much Sharepoint however the more people who start using the collaboration of Confluence the more traction and more users accept that this offers so much more in the agile software delivery model and it plays really nicely with Product Plan and Jira
What do you dislike about the product?
Can become a bit hard to navigate and keep a structure to
What problems is the product solving and how is that benefiting you?
Collaboration and agreement of product requirements, increased documentation by using a product that works for the project team working at pace
Recommendations to others considering the product:
Just get started
Great tool for team collaboration
What do you like best about the product?
We use this at work for our internal wikipedia page. It's the place where all the answers lie - its extremely helpful as a resource to new hires as well as experienced representatives who need a refresher. It's a huge time saver as you can just search for the keyword of the issue you need assistance with. We have one person here who manages the page and you can also comment on particular articles with your edits, questions, or concerns. It's sort of the central hub for information at our company.
What do you dislike about the product?
Not a whole lot. Sometimes I think the search tool could be improved. Right now you can only search by keyword and it would be nice to be able to expand that search bar (i.e. search by date posted, multiple words, etc).
What problems is the product solving and how is that benefiting you?
This is a tool that allows our company to create, organize and discuss the work that needs to be done - it creates a central hub for this to be done. It's strictly for certain topics of discussion and it provides a bit more organization than Slack does. I think our biggest implementation is JIRA which helps us to create a ticket for a particular recurring issue.
Great for documentation, wiki's, step by step release plan
What do you like best about the product?
Confluence is best for documentation and wiki. It is very easy to create a public documents for onboarding, tutorials, articles, best practices, or step by step plans.
There are many suggested templates that work well. Everything is live editable so multiple team members can edit a document without creating too many conflicts.
There are many suggested templates that work well. Everything is live editable so multiple team members can edit a document without creating too many conflicts.
What do you dislike about the product?
If you don't organize your documents very carefully, it can become difficult to find documents.
What problems is the product solving and how is that benefiting you?
A place to have all our written documents.
Recommendations to others considering the product:
Great product. Worth the money
Confluence
What do you like best about the product?
Online documentation for all to see with permission levels!
What do you dislike about the product?
Table functionality. No drag and drop for ease of moving items. Also, formatting is difficult.
What problems is the product solving and how is that benefiting you?
Online documentation means that staff can go look things up and not have to bother product owners for every little question! So, time saved is a big one!
Recommendations to others considering the product:
Get Plugins!
Advanced support manager
What do you like best about the product?
Ability to reference use cases for process and software builds made by other employees
What do you dislike about the product?
Navigation could be improved upon to make finding and sourcing information faster without having to view each individual page
What problems is the product solving and how is that benefiting you?
Solving the problem of understanding use case decisions after the employee that originally wrote the process or feature leaves the company
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