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Confluence

Atlassian

Reviews from AWS customer

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4,070 reviews
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External reviews are not included in the AWS star rating for the product.


    Broadcast Media

Extremely versatile!

  • December 16, 2016
  • Review provided by G2

What do you like best about the product?
It's so versatile and you can create any type of page you like!
What do you dislike about the product?
There's a bit of a learning curve when you first start so tutorials are a must.
What problems is the product solving and how is that benefiting you?
We have a lot of useful information circulating, but only in our emails. This gives us a place to look at the content all in one place!
Recommendations to others considering the product:
- Great for project management
- Can create templates in case you want to make the same page over and over again
- Centralized location for information
- Calendar feature is great!
- Once you sign up, make sure you do not follow a page otherwise you will get emails every time something has been updated or changed.


    Computer Software

Great way to keep track of information in a wiki like format

  • December 16, 2016
  • Review provided by G2

What do you like best about the product?
It's like wikipedia, but for your company's best kept secrets. Whereas getting information before confluence meant asking that one guy down the hall who referred to the other guy via email who told somebody else the link to where the file with the info was stored...now you can check on a page on the confluence site!
What do you dislike about the product?
I haven't used it enough to find something that I really dislike since the pros of having confluence outweigh the cons of not having it.
What problems is the product solving and how is that benefiting you?
Tribal knowledge is now able to passed on efficiently in an organized manner.
Recommendations to others considering the product:
If you like wikipedia, you'll like Confluence


    Arlene S.

Confluence eases tracking between multi-team collaborations

  • December 15, 2016
  • Review provided by G2

What do you like best about the product?
I primarily use Confluence in order to collaborate with other teams in my organization in building a list of current issues and tracking where we are on each issue. It helps to have one central place that all affected parties can use as reference on next steps.
What do you dislike about the product?
I'm not sure if it's a security thing or what not, but I do not like that another person is not able to add comments on something that I posted. Generally speaking, I'll provide a spreadsheet of the issues and ideally it'd be great for each party to have the ability to edit it when their task is complete. Since I created the commented spreadsheet, I am the one that needs to edit it. Others can add their own individual comments afterwards, however it defeats the purpose of the initial comment.
What problems is the product solving and how is that benefiting you?
We're solving time efficiency and knowledge gaps. Each person with access to our Confluence page will know exactly where we're at all times and know what needs to be done next. It doesn't require us to try and find time on our schedules to talk about the issues. They're listed out in detail on Confluence.
Recommendations to others considering the product:
It's a good tool to have. Our development team uses it often and probably to a different capacity that I do but for my day to day, it eases hunting people down to know what needs to be done next.


    Information Technology and Services

Works like a dream...

  • December 15, 2016
  • Review provided by G2

What do you like best about the product?
Easy to use, super intuitive and real time updates are a breeze! I am able to make changes on the fly and it alerts everyone so thats a great benefit.
What do you dislike about the product?
There isnt much that I dont like, the interface is very familiar like a standard Wikipedia page and great formatting options
What problems is the product solving and how is that benefiting you?
Great use of sharing information and keeping a knowledge base for all users and business supporters
Recommendations to others considering the product:
Do it!


    Richard M.

Confluence

  • December 14, 2016
  • Review provided by G2

What do you like best about the product?
It's very easy to navigate around and I love the UI layout
What do you dislike about the product?
Would prefer more text editing components
What problems is the product solving and how is that benefiting you?
Sharing knowledge.


    James J.

Confluence a time drain that could be worth while

  • December 14, 2016
  • Review provided by G2

What do you like best about the product?
It is a simple to use intranet/internal blog software that can be used in conjunction with JIRA and other Atlassian product really easily, and if used correctly can be very useful for meeting notes and documentaiton
What do you dislike about the product?
To really get the best out of this software you should connect this to as many product as possibly in a clear / clean way, that most users understand, as well as a significant investment in user time in terms of making the product work/comprehensive.

If not kept simple, and even when it is to a point, data/information can be hard to find, and it quickly become a labrynth of your information/notes which becomes a living nightmare of business admin.
What problems is the product solving and how is that benefiting you?
It helps us provide full scope and progress reports on projects as they go along, and makes meeting note taking a breeze.
Recommendations to others considering the product:
Make sure you invest /or plan to invest sufficiently in getting the product as integrated as possible.


    Financial Services

Confluence is great team collaboration software for document storage

  • December 14, 2016
  • Review provided by G2

What do you like best about the product?
I like that there's a central hub at work for writing down processes and other information that people within the company need access to. I also like that it's online based so that I can access Confluence whenever I have access to the internet. It's also great at how seamless Confluence integrates with JIRA (our project management software). We also create templates within Confluence for regularly occurring pages we create (meeting agendas, weekly review notes, etc.)
What do you dislike about the product?
There's not much I dislike about Confluence. It would be cool i there were an offline version of sort that could then sync to the online version but that's me stretching to ask for something I dislike. I also believe that Confluence is a bit pricey when you take into account users needed and things of that nature.
What problems is the product solving and how is that benefiting you?
The business problem we're solving is to make processes and documentation accessible by everyone within the company so that employees are productive by having access to the information they need to do their jobs. It's extremely nice to be able to link someone to a Confluence page to have a process to follow and then have that person update the process if it's outdated. Processes that were previously stored in people's heads are now stored in a location that is accessible by everyone in the company.
Recommendations to others considering the product:
If you use JIRA, you for sure should be using Confluence as well. They just integrate so well between each other and the benefits far outweigh the costs.


    Health, Wellness and Fitness

Confluence Paid Review

  • December 10, 2016
  • Review provided by G2

What do you like best about the product?
Easy to set up and use for sharing information at work for projects.
What do you dislike about the product?
It was a bit difficult to figure out the interface to set up different projects, but this can easily be figure out.
What problems is the product solving and how is that benefiting you?
We were having difficulty creating continuity on projects, confluence gave a better platform than document sharing.


    Philanthropy

Easy to Learn Platform with a lot of capabilities

  • December 08, 2016
  • Review provided by G2

What do you like best about the product?
I like how it has a lot of functionality and can be used as a database and is easy to use. I also think it looks nice.
What do you dislike about the product?
I really like it. I do wish maybe there was some more help for content management and advice on how to best use the system, like best practices.
What problems is the product solving and how is that benefiting you?
We used Confluence as a searchable database for Lunar Settlement. We were trying to convene information about Lunar Settlement in one convenient location. The benefits of Confluence are its ease of use, we were able to easily teach 3 new users and its ability to have forms and be able to allow others outside of our company to collaborate.
Recommendations to others considering the product:
Give it a try and I am sure you will like it.


    Electrical/Electronic Manufacturing

Great for colaboration, and helpful integrations into Jira, and other suites.

  • December 08, 2016
  • Review provided by G2

What do you like best about the product?
I enjoy the Markdown language, and the way that Confluence links to Jira. That way you can enter a Jira link and that is recognized. There are times when I have a Confluence wiki page that has references to Jira defect tickets in order to point out to readers how specific problems were solved. All of the txt highlighting for code, etc.
What do you dislike about the product?
I am not clear on the Confluence Cloud to Organization LDAP integration. Suppose I remove a user from LDAP in my organization, how do they automatically get removed from Confluence?
What problems is the product solving and how is that benefiting you?
Software development lifecycle, and organizing concept, design, requirements. I have realized that this is a great tool for collaboration.
Recommendations to others considering the product:
I recommend using Confluence if you have an organization that needs to collaborate, even if you aren't selling software.