Confluence
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Used for collaboration in the workplace - very effective tool
What do you like best about the product?
Confluence provides a fantastic way to share information and had the added benefit of connecting directly to Jira.
What do you dislike about the product?
It can be slow and functions withing confluence related to word processing and formatted are limited.
What problems is the product solving and how is that benefiting you?
As a systems analyst, I use confluence to share systems flows and documentation.
My company uses Confluence to share meeting notes, checklists, and updates within Confluence "spaces
What do you like best about the product?
What I like best about Confluence is that it allows users to look into individual Spaces, Pages, and Networks in order to better share/organize their information. I think that Confluence has been very useful for my company in sharing training documentation in particular.
What do you dislike about the product?
One of the things I sincerely dislike about Confluence is that the search function could seriously stand to be improved.
What problems is the product solving and how is that benefiting you?
In terms of business problems that we are solving, we have centralized spaces in which anyone who attended a meeting or needs specific notes from a session can have access to such without having to email people back and forth over and over. Email can be clunky, Confluence is clean.
Recommendations to others considering the product:
Make sure that you set up spaces in an organized and routine fashion to avoid overlap and double entries. I highly recommend that you also organize your "favorite spaces" tab appropriately so that you can easily navigate to where any files you might need will be.
project management; keeper of all related work things
What do you like best about the product?
Stores a lot of information and is a good project management tool to keep track of things; use it in conduction with JIRA for maintenance and request tickets; great resource to keep everything in one place, however.
What do you dislike about the product?
There are so many options available that are left unused that could be a bit overwhelming if not inefficient
What problems is the product solving and how is that benefiting you?
Project management; keeping everything in one place and could access it online anywhere, anytime
Great collaboration and organization tool
What do you like best about the product?
Confluence makes it really easy to collaborate with my own team and other teams. It's really easy to tag documents that are used frequently and to roll out new procedures to the entire company in one central location. Pictures, screen shots, and links can be included in documents for examples and helping to find other pertinent information.
What do you dislike about the product?
It can be very easy to lose documents, or have multiple versions if they aren't kept in the appropriate containers. It seems like there could be more work put into integration with HipChat and Jira, since both are also made by Atlassian. It's also a little inconvenient to have to dig to find certain features available, there should be a more simplified admin user interface, although this could just be how the current settings are configured for us.
What problems is the product solving and how is that benefiting you?
We're responsible for making sure environments are set up for clients properly so they can utilize and leverage our software to maintain their business. A lot of the benefits we have discovered revolve around the ability to quickly get the same information out to multiple teams, and having a single central location like Confluence makes this really easy.
Recommendations to others considering the product:
Give it a try, honestly for the price it's definitely worth it. If you have a large company, it does get a little pricey but if you're a small business or a startup, then you can not beat the $10 pricetag for 10 users for a lifetime.
Confluence Review
What do you like best about the product?
All of the collaboration tools available
What do you dislike about the product?
compllexity of the features and back-end setup
What problems is the product solving and how is that benefiting you?
project management
Good tool to post team info, requirements, and knowledge base info
What do you like best about the product?
I like that Confluence works as a living document, where other team members can add on to info for each page, and update it as necessary. It is also great for collaboration with other team members, so everyone can add in questions and comments in the comments section at the bottom.
What do you dislike about the product?
One thing that I dislike is too many notifications, if you are watching a space. Because i receive so many notifications when a page is added or updated, sometimes i end up deleting and ignoring those notifications.
What problems is the product solving and how is that benefiting you?
We use it mainly for collaboration and for sharing product knowledge. It has a pretty good search engine, where you can type in keywords to find the page/info you are looking for. Also you can watch the space, so that when updates are made, you get notifications straight to your inbox.
Clunky interface, but does everything you need
What do you like best about the product?
If you have a LOT of information to organize, Confluence is a great way to provide wiki pages for just about everything—best for how-tos and FAQs that you don't need to update frequently. While it is not the most intuitive tool to use, there's still a lot of flexibility in terms of how you set it up, so it's really customizable to your company's needs and industry.
What do you dislike about the product?
It's not always easy to use or to navigate. The search bar function usually doesn't return the results I want, but if you set up your side nav well enough, it's not necessary. It can also be really clunky to implement and update, so I wouldn't want to use it for something that needs updating weekly—certainly not daily. Great for long-standing wikis and informational reports, though.
What problems is the product solving and how is that benefiting you?
Confluence is a good way to collect and organize long-standing documents, FAQs, tutorials, and handbooks that a team will need to reference often. You're basically building your own wiki site and you can make it as in-depth and complex as you want, or as basic and top-level as you want. It can be hard to find the happy medium where the content is still easily navigable, but once things are set up, it's a nice way to keep information organized and in one place.
Recommendations to others considering the product:
If you have a lot of information to organize that won't be changing very frequently, Confluence is the way to go to create a comprehensive resource for your team to reference when needed. While I don't like using it for daily/weekly reporting—pretty clunky, not a super smooth interface—it's great for keeping things tidy and in one accessible space.
Buyer/ Planner
What do you like best about the product?
It connects everything together all the applications on one site
What do you dislike about the product?
The look of the website is not as user friendly
What problems is the product solving and how is that benefiting you?
business problem is to connect the company together. getting everyone to look at Confluence
8/10 Product
What do you like best about the product?
The ability to organize, tag, assign, and segment issues.
What do you dislike about the product?
It doesn't service visually appealing organizational aspects.
What problems is the product solving and how is that benefiting you?
Documenting issues and reporting on status. We are able to limit user access and isolate specific issues to certain departments.
New Confluence User
What do you like best about the product?
I like the ability to keep a knowledge base on all of our projects, especially since we are a development team and have different ways of accomplishing a task.
What do you dislike about the product?
There are some limits that we have run into, but it seems like there are apps that will allow us to do what we are trying to do. We are using Confluence and Jira together.
What problems is the product solving and how is that benefiting you?
As a development team, we are currently trying to document all of our processes and completed tasks. This system, along with their Jira product, have helped us to accomplish this.
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