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Confluence

Atlassian

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4,065 reviews
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    Christine A.

Wiki-Like Documentation at its Finest For You and Your Team

  • November 09, 2016
  • Review provided by G2

What do you like best about the product?
Very friendly user interface that allows you to easily organize your documents/processes under specific parent categories so your able to easily navigate and find what you're looking for.

Love the ability to put notifications on your pages that signify when they are a work in progress, completed, or looking for additional feedback. It helps prevent you having to track down the right co-workers and ask them of the documents stage.

CCing & commenting stay in the software so you are able to keep a record of what others have said and bring people into the conversation through the software.
What do you dislike about the product?
Unfortunately, you email gets spammed with all the updates people make within the software which is a bit overwhelming, especially if you aren't participating on creating certain documents.

Tables can be a little annoying to work with and it can be challenging to know how to fix them one your break them or figure out how to organize one the way you want.
What problems is the product solving and how is that benefiting you?
We want a good way to document processes and playbooks to streamline our work. We also want the documents to be continuously updatable so we have the ability to continuously iterate on it.
Recommendations to others considering the product:
Make sure to utilize all of its amazing features so you are able to get the most of it it, such as tagging documents when they are unfinished, tagging people to certain documents, etc. I think its easy to use it as you would Google Sites where you set up a site and put documentation there, but this has so much more potential.


    Higher Education

Confluence in a small office

  • November 08, 2016
  • Review provided by G2

What do you like best about the product?
I enjoy the open environment of confluence. I like that it basically gives yon an open page to use as you see fit
What do you dislike about the product?
Because of how open the environment is, it is sometimes difficult to integrate Confluence into existing processes.
What problems is the product solving and how is that benefiting you?
It has helped by providing a space to share and discuss content. For every issue that gets brought up in a staff meeting, we can create a confluence page and share relevant news and research articles, discuss ideas, and collaborate.


    Financial Services

Not Terrible, but Terribly Unintuitive

  • November 08, 2016
  • Review provided by G2

What do you like best about the product?
Easy to consume data on it. Great for sharing information
What do you dislike about the product?
Very tough building out something useful. Lots of trial-and-error.
What problems is the product solving and how is that benefiting you?
Team management and making sure that people can access necessary documents. It's a lot easier to share decks across the organization


    Information Technology and Services

Confluence - Everyday use

  • November 08, 2016
  • Review provided by G2

What do you like best about the product?
When configured properly it's a feature rich system that's easy to use for so many different roles and needs.
What do you dislike about the product?
Novice administrators can create a mess in the system - making a system that is hard to use for even advanced used users.
What problems is the product solving and how is that benefiting you?
Collaboration across location, status reports and item tracking, as well as time tracking to better understand projects have been the major benefits.
Recommendations to others considering the product:
Configuring in a way that makes sense to you and your organization is key. Investing in training for key stakeholders and determining how you use the system prior to implementation will go a long way.

It's not that you can't change, the system is flexible, but to get adoption and real value you need to start right.


    Information Technology and Services

Awesome collaboration tool and built-in software

  • November 03, 2016
  • Review provided by G2

What do you like best about the product?
This is your jack-of-all-trades collaboration tool and content sharing solution. Way better than SharePoint; Confluence allows you to create spreadsheets, Word docs, spreadsheets, even flow diagrams (goodbye Visio) and share them with your team. Fast, easy to use, and the best content management solution I've ever used.
What do you dislike about the product?
There is not much to dislike here. It can be difficult to figure out the parent-sibling file upload relationships--that is about the only thing I can think of.
What problems is the product solving and how is that benefiting you?
Content management, version control, document creation. Confluence has it all.
Recommendations to others considering the product:
If you need a document repository, use Confluence. The other built-in feature make it the best solution out there.


    Dave B.

Simple & well integrated with other Atlassian tools

  • November 02, 2016
  • Review provided by G2

What do you like best about the product?
Very easy to use and easily integrated to other Atlassiantools
What do you dislike about the product?
Can be a little slow at time and diagraming / charting could be a little more enriched
What problems is the product solving and how is that benefiting you?
Easy sharing / collaboration of information


    Computer Games

Convenient Joint Wiki Space

  • November 01, 2016
  • Review provided by G2

What do you like best about the product?
It's very convenient having a wiki space that is easy to share with other employees and tied to our ticketing system (Jira).
What do you dislike about the product?
My biggest issue with Confluence is that it doesn't have a nice merge option, if people edit the page at the same time. It warns you, but if the second person saves, it will overwrite the first person's changes. It would be great if it offered some sort of merge system when the second person saved.
What problems is the product solving and how is that benefiting you?
We use Jira/Confluence/FishEye for integrated work between tickets, wiki, and code reviews. It's handy having them all linked.
Recommendations to others considering the product:
If you frequently need multiple people editing documentation at once, this may not be the tool for you, as it doesn't support merging. (It does show history though, so it's not too tough to retrieve what you lost.) However, otherwise, it's a very handy tool and the integration with other software is very convenient.


    Information Technology and Services

A Great Online tool for gathering and sharing information for clients and co-workers

  • November 01, 2016
  • Review provided by G2

What do you like best about the product?
I love all of the different features and styles of information you can gather, link, tag and share with all relevant parties.
What do you dislike about the product?
I find the editing features a bit awkward and limited. If you are used to using a document software Confluence will frustrate you a bit with its limitations.
What problems is the product solving and how is that benefiting you?
Confluence has allowed me to access and track all of my work projects, share those that are relevant to co-workers, call out for support on issues and maintain my own personal space for future work to do.
Recommendations to others considering the product:
It offers a great way of organizing files, sharing work with co-workers but is a bit limited in its options.


    Chad H.

Good riddance Asana

  • October 31, 2016
  • Review provided by G2

What do you like best about the product?
The ability to easily find the content needed. Additionally, the ability to customize it to your liking. This is important specifically because I found our previous software wasn't conducive to the type of information we were trying to hold.
What do you dislike about the product?
That I have to scroll to the top of the page to get into edit mode and to save when done editing. Initially I found it was difficult to find the information I needed but once realizing you can customize pages to your liking everything became simpler and much easier to use.
What problems is the product solving and how is that benefiting you?
Staying connected on projects so that we're all aware of the status and next steps to complete.
Recommendations to others considering the product:
That really anything can be any way you would like it. If you don't like the layout of a page...change it. If you don't like where something lives...change it. It's very customizable which is crucial to me.


    Information Technology and Services

Interesting ecosystem but with some flaws in advanced features

  • October 31, 2016
  • Review provided by G2

What do you like best about the product?
easy to use, easy to customise.
We can easily create pages with different content, easily re organise content within pages and reorganise pages within a space.
What do you dislike about the product?
Major features are missing for tables and calculations.
It is not possible to do a simple sum with what is being given without having to purchase expensive addons that will increase the loading of the page.
What problems is the product solving and how is that benefiting you?
Creating company wiki and documentations