Confluence
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Cool useful product
What do you like best about the product?
Easy place to coordinate knowledge sharing. Ability to create spaces for different team or subteams. Easy to create new pages, with useful templates. Updates shared withe team members in emails. All are able to collaborate and update pages or give comments and feedback.
What do you dislike about the product?
not much. sometimes it's a little hard to find some things if you don't know the title of the page. but usually trying a couple searches will get there. Sometimes pages can be a little too free form and end up with some pages that have disparate style or organization. Really depends on the author and creators of the pages.
What problems is the product solving and how is that benefiting you?
knowledge sharing and archiving. Setup development environment guide. Setting up VPN. Design or architecture documents.
Recommendations to others considering the product:
it's awesome and necessary. go for it.
Good information repository
What do you like best about the product?
A lot of customization so pages can be organized the way you want. Good permission controls.
What do you dislike about the product?
If not organized correctly it can be hard to find what you are looking for, although that is more of an issue with the people setting it up than the product itself.
What problems is the product solving and how is that benefiting you?
Information repository for sharing info across different business groups.
Confluence - the place for easy team communication
What do you like best about the product?
Confluence is very flexible and allows ease of use. Teams can collaborate and receive notifications on documentation changes. There are integrations and many plugins available that allow teams to customize to their needs. Search feature works well and there are reports and analytics available.
What do you dislike about the product?
Although customization are possible, to make confluence truly work 100% for your team, some configuration and programming will be required to make the out of the box product fit your needs. Also depending on number of users, licensing can get pricey. Plugins are pretty much required to get all the features.
What problems is the product solving and how is that benefiting you?
My team works across many locations and time zones. We need a place where teams can author, update and edit documentation as needed.
Confluence is pretty handy for a wiki like documentation of your business or dev plan
What do you like best about the product?
Version control is that seemingly unnecessary feature for most, but proves it's worthiness that one day that you need to check who made that addition to the document that stuffed everything up!
The design is neat and has a great color scheme. It looks like a Bootstrap example website.
The design is neat and has a great color scheme. It looks like a Bootstrap example website.
What do you dislike about the product?
The interface is cluttered and complicated and needs training for something that SHOULD be so simple. It's essentially Wordpress with a complicated, corporate feel, rather than being personalized and simplified and having tooltips to explain everything.
What problems is the product solving and how is that benefiting you?
We use it for our development team's documents regarding style guides, instructions, tutorials, and general documentation about the website we work on. The version control is the main reason we moved from Google Drive, and since we already use Bitbucket and intend to use Jira, it made sense to just use the same company. Sadly the header nav menu hasn't realised this and doesn't let us click the shortcut to the other product. Shouldn't this be automatic? Or at least have a guide on how to connect them in the actual product list instead of "Free trial" and "Learn more about the products".
Recommendations to others considering the product:
It's just Wordpress for documentation. If that's what you want, go for it!
Easy documentation
What do you like best about the product?
It is very easy to start writing documents. Nothing beats easy.
What do you dislike about the product?
There are some limitations on what you can do about the formatting. There are not too many options and the way they are entered is not the most intuitive.
What problems is the product solving and how is that benefiting you?
We (at work) document every project in Confluence. This allows us to keep everything in one place and organized, but most important, we also integrate with Jira; so from Confluence we can create Jira issues/tasks that our development team can work on.
Confluence is great if you use jira and can get your team to engage.
What do you like best about the product?
Easy to use and connections to other apps are very useful. Was easy to manage and create new pages and add content for others to see and use. Updating and commenting threads were very useful too.
What do you dislike about the product?
We started getting a spider web of data and information across multiple spaces. The amount of oversight necessary to avoid data duplication and to manage new spaces was becoming frustrating.
What problems is the product solving and how is that benefiting you?
Self documentation was achieved.
Confluence: a Wiki for business
What do you like best about the product?
Spaces and hierarchical management of pages make it easy to build out well-organized documentation systems that are easy to search and maintain (rather than a mess of documents in a shared drive or similar solution. Good integration with JIRA makes this even more powerful.
What do you dislike about the product?
The editor is sometimes at odds with the kind of document you are trying to create. Tables in particular can be tricky to get exactly what you want out of. That said, there's a lot of power to create useful, dynamic pages that can contain a lot of very nicely formatted information if you're willing to conform somewhat to the expectations of the the application's designers.
What problems is the product solving and how is that benefiting you?
We use Confluence to track engineering and product documentation, and have found a lot of utility in being able to centralize information, and get a report of versions and who has changed things and when. That level of traceability is incredibly valuable on any tight-timeline.
We also recently started using Confluence for higher-level task assignment and tracking, and are enjoying the simplicity here for simple tasks when compared with the more heavy-weight JIRA.
We also recently started using Confluence for higher-level task assignment and tracking, and are enjoying the simplicity here for simple tasks when compared with the more heavy-weight JIRA.
Recommendations to others considering the product:
Confluence is a great solution, but like other Atlassian products is so flexible that it will let you work yourself into a cluttered mess if you don't set your own rules of order and abide by them. Be aware of what you need to do, and find a best way to accomplish it. Limit yourself in organization and scope, or you will never be able to find/use anything.
Confluence is a great tool for sharing project notes, plans and reports across teams.
What do you like best about the product?
The macros really make it easy to customize based on what you need.
What do you dislike about the product?
Not good for having multiple people edit a single page at one time.
What problems is the product solving and how is that benefiting you?
It helps teams document their process and projects and keeps all important documents in one place that is easily accessible to others.
Has all the potential but falls short
What do you like best about the product?
I like that anyone can access the data and that you can easily create pages, sub pages, etc to store your information all in a central database.
What do you dislike about the product?
I find it extremely difficult to find information once it is stored on Confluence. My entire company uses Confluence and even with the search function, I can never seem to find anything.
What problems is the product solving and how is that benefiting you?
My company uses Confluence as a central location for data for all functional areas. This allows everyone and anyone inside the company the upload and download information.
Recommendations to others considering the product:
I would look to see if there are other softwares that do what you need. I find Confluence extremely difficult to navigate through. It is nice to have a central location for storing information that can be shared cross-functionally. Notifications are great to know when there are new documents to view and easy to alert all necessary parties.
Confluence brings JIRA integration and a poor editing UX to the crowded wiki space
What do you like best about the product?
Confluence's primary advantage is that it is integrated with JIRA. The wiki experience it provides is good. Reviewing changes and version histories is particularly good.
What do you dislike about the product?
I strongly dislike Confluence's wiki markup syntax. I wish Confluence supported Markdown, or at the very least used a syntax that did not employ many of the same symbols as Markdown. This is my only complaint, but it is important. GitHub also has integrated wikis and offers a better writing experience; I find myself using GitHub's wikis more often for that reason.
What problems is the product solving and how is that benefiting you?
We use Confluence to document and communicate product and engineering decisions in a medium-sized technology company.
Recommendations to others considering the product:
The wiki space is crowded. GitHub may offer superior integration for engineering teams.
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