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Confluence

Atlassian

Reviews from AWS customer

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4,065 reviews
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External reviews are not included in the AWS star rating for the product.


    Consumer Electronics

I've used confluence for several software projects

  • October 25, 2016
  • Review provided by G2

What do you like best about the product?
Confluence is an efficient place to share ideas and project updates.
What do you dislike about the product?
The frequency of the reminder emails or emails every time someone comments can be redundant. I had to turn them off.
What problems is the product solving and how is that benefiting you?
projects where several groups are involved, ex: engineering, PM, sales, marketing, etc. We used Confluence as a place to share ideas and updates.
Recommendations to others considering the product:
It is a great tool for keeping many people updated on a project! I like that the platform is able to be customized to suit a companies specific needs - so make use of the custom features and be sure that it is east to use!


    Computer Software

Confluence Review

  • October 25, 2016
  • Review provided by G2

What do you like best about the product?
I really enjoy the breadth of knowledge we have available in confluence. The search engine feature is great and often matches me with exactly what I'm looking for. I love how easy it is to create and maintain pages. There's a lot of cool things you can put on pages and it's more customizable than most web-building tools I've used.
What do you dislike about the product?
I dislike the feed I have as it's confusing and not entirely related to me. We use Confluence a whole lot so sometimes seeing the page heirarchy is scary - there's a lot of information available but it can be intimidating just because there is so much of it.

There's a lot of features that I do not use, which I do not necessarily dislike but I felt I'd list it here.
What problems is the product solving and how is that benefiting you?
There is SO much internal knowledge on our Confluence Wiki, just a whole lot of workflow stuff and guidelines to follow that we normally wouldn't make available to customers. I LOVE the option to create a PDF out of the internal information to give to customers when the situation calls for it.
Recommendations to others considering the product:
I haven't really noticed any updates to Confluence in the last year but I'm sure that's just something I've missed. Confluence is excellent though, and a really solid internal Wiki solution. It's easy for users to add and edit content.

We did have training on Confluence because it's not 100% intuitive but once you've got the basics down you're good to go.


    Russ T.

Powerful, Flexible, and a bit Clunky

  • October 25, 2016
  • Review provided by G2

What do you like best about the product?
Confluence as a whole is an extremely flexible application, with a broad range of configurations, plugins, and overall a good interface. If it's configured just the way you want it, it can be an excellent way to keep documentation, spread information, and overall, just share knowledge. It's got some great shortcuts for formatting that makes editing pages simple and straightforward.
What do you dislike about the product?
Unfortunately, Confluence can be very clunky in practice. The user interface isn't the simplest thing to use, oftentimes it imposes onerous requirements for simple tasks. As with all wiki technology, it's very difficult to keep everything up-to-date, and ever harder to know what's actually out-of-date. Some of the best functionality is difficult to discover, as well.
What problems is the product solving and how is that benefiting you?
It's absolutely necessary, in any business, to share knowledge, and Confluence is a good fit. That's where Confluence is a good fit - even with its clunkiness.
Recommendations to others considering the product:
Investigate other solutions to see if they've resolved the clunky configuration issues with Confluence, but otherwise, Confluence may be a good choice.


    Information Technology and Services

Good for team but hard to navigate for large company

  • October 25, 2016
  • Review provided by G2

What do you like best about the product?
Can handle multiple team use.

Page customization is quite powerful
What do you dislike about the product?
Navigation between multiple categories are hard and search function is weak
What problems is the product solving and how is that benefiting you?
Team documents and knowledge share. Centralize project project resources.
Recommendations to others considering the product:
If your company has moderate or small size, Confluence might be a good choice since it provide full functionality of page creation and file handling.


    Computer Software

Confluence for small business communications

  • October 25, 2016
  • Review provided by G2

What do you like best about the product?
Confluence makes it easy to collaborate and keep detailed information in one easy to access space.
What do you dislike about the product?
It is a little cumbersome to create spaces and pages if you do not know markup
What problems is the product solving and how is that benefiting you?
We use Confluence to store important documents and customer information for the entire team to view


    John D.

Confluence Review

  • October 25, 2016
  • Review provided by G2

What do you like best about the product?
It is a great to collaborate in meetings, we are a project based business and Confluence helps us review our time sheets and make sure we are on the right path with our customer centric goals.
What do you dislike about the product?
It is a little complicated to learn and navigate. Would like to see an easier user interface.
What problems is the product solving and how is that benefiting you?
We are solving all our meeting and scheduling difficulties, plus it helps us during our review of time sheets for work performed plus the ability to gauge productivity.
Recommendations to others considering the product:
If you are a project based company this is an excellent tool.


    Information Technology and Services

Great for team collaboration!

  • October 25, 2016
  • Review provided by G2

What do you like best about the product?
Great for team collaboration and allows for important items to be kept in one spot. Having the the search function is also really nice to find items within Confluence at any time.
What do you dislike about the product?
Being that I have to sign into Atlasssian to get into Confluence, it would be nice to have a better integration with JIRA (having a single sign on screen though is very nice).
What problems is the product solving and how is that benefiting you?
Keeping important things documented and organized.


    Chris T.

Easy Wiki with a Quick Setup

  • October 25, 2016
  • Review provided by G2

What do you like best about the product?
Confluence is an easy, cheap and remote hosted wiki. It allows for easy WYSIWYG editing as well as Macros and traditional wiki programming. It is versatile and works across roles.
What do you dislike about the product?
Confluence can be slow from time to time. This is likely because it is hosted and we lose that control.

There are also only integrations with other Atlassian products, but because we do not use Hipchat or Jira, we are out of luck.
What problems is the product solving and how is that benefiting you?
Sharing knowledge and editing is really simple. It can be accessed anywhere, so our remote folks can get the same information all at the same time.
Recommendations to others considering the product:
If you are not ready to host something internally, this is a great option for you. It is cheap and relatively easy. It was also very simple to get started.


    Ryan B.

Very Easy to Use and Navigate

  • October 25, 2016
  • Review provided by G2

What do you like best about the product?
I like how easy it is to navigate to pages and sub-pages. The formatting is elegant as well.

I also like receiving alerts when I am "watching" a page and it gets updated
What do you dislike about the product?
There is nothing that i can think of that I dislike about Confluence
What problems is the product solving and how is that benefiting you?
Work Instructions


    Zach H.

Great Knowledge Base Tool

  • October 24, 2016
  • Review provided by G2

What do you like best about the product?
We use confluence for our internal communication and knowledge base. We also use it for documents that we know are going to be needed by future hires. For this purpose, it is a great solution.

Our dev team also uses it for all of their internal documentation so they do not end up reinventing the wheel.
What do you dislike about the product?
The system is developed with a folder system style layout. While this can be effective I think there are some other ways to make the data for individual users easier to find and get to. Maybe setting up views for each user based on who they are and what they do what be beneficial.
What problems is the product solving and how is that benefiting you?
Internal knowledge base for new hires and similar situations coming up over and over again.

Compliance - Our company uses this database to ensure that everybody is following the guidelines that we have set out for different situations.
Recommendations to others considering the product:
If your company is looking for a place to host all of your internal documentation. And I mean all of it. Then this is a great solution. And the product is very scalable.