Confluence
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Aging Wiki that unfortunately is the best of the worst at this time
What do you like best about the product?
It has all the basic feature of a wiki. It does integrate half decently with JIRA. A lot of enterprise people are familiar with it, making it a useful communication between engineers and product owners/managers. It has hosted and self hosting options, useful for enterprise who wants to bring the data completely in house.
What do you dislike about the product?
The hosted version is slow. The UX is very dated. Does not support concurrent editing in real time. Most non wiki features, like comments, image management etc feels like addons that does not quite fully integrate with the main product. Access control is terribly complicated. Image formatting and handling is poor. Table support is minimal. Attachment support is poor.
What problems is the product solving and how is that benefiting you?
All companies should use a wiki to share and capture organizational knowledge. Confluence does that. From market research, to product design, to system architecture, and meeting minutes etc should be captured. I have used Confluence in many different organization. Once all parts of the organization is comfortable entering information into the shared wiki, it greatly improve transparencies.
Recommendations to others considering the product:
There is a learning curve in learning to do more complex formatting. Image handling is limited. If you want to setup different access control, make sure you understand how it works. Some customization requires admin access but it is well worth doing. Plan your spaces (not layout, but groups of pages) well. One of the main issue when first using a wiki is for people to decide "where things go".
Users also have to get used to showing "work in progress" to everyone in the organization. This is against many people's natural tendency and need to be overcome for a organizational wiki to work.
Users also have to get used to showing "work in progress" to everyone in the organization. This is against many people's natural tendency and need to be overcome for a organizational wiki to work.
Great tools and easy to use
What do you like best about the product?
I find Confluence is very useful for me works, especially when it comes with many plugins and gadgets.
Stable tools, easy to use.
Stable tools, easy to use.
What do you dislike about the product?
I don't like Confluence due to some of the gadgets or plugins are expensive.
What problems is the product solving and how is that benefiting you?
Business: We are solving I.T business. Mobile Application & Websites.
Benefits: Store documents, share page/space so our people can see and edit
Benefits: Store documents, share page/space so our people can see and edit
Best team collaboration tool
What do you like best about the product?
User Friendly.
Best team collaboration Tool.
Easy to create documentation pages.
Best team collaboration Tool.
Easy to create documentation pages.
What do you dislike about the product?
Interface can be better.
Need more customization options
Need more customization options
What problems is the product solving and how is that benefiting you?
Creating the documents required for the project development.
My experience with Confluence - Operations Perspective
What do you like best about the product?
I love the "favorite pages" feature that allows me to bookmark and go directly to the pages I visit most.
The auto formatting features when typing in text works well for me.
The "People" page with my company's directory seems like a nice feature. I could utilize this more often.
The auto formatting features when typing in text works well for me.
The "People" page with my company's directory seems like a nice feature. I could utilize this more often.
What do you dislike about the product?
The UX in general isn't very great - I feel like it's difficult to seamlessly navigate from page to page.
The UI is okay - could be improved.
I don't like the "All Updates" page that comes first - I wish this updates page was tailored to show updates that are relevant to the pages I create or follow... If there is already a way of doing this, I wish I could learn that feature myself.
The UI is okay - could be improved.
I don't like the "All Updates" page that comes first - I wish this updates page was tailored to show updates that are relevant to the pages I create or follow... If there is already a way of doing this, I wish I could learn that feature myself.
What problems is the product solving and how is that benefiting you?
We needed to create a better candidate tracking/recruiting process. Previously, we would move into Jira from Confluence and create separate tickets for each individual candidate we interviewed. Then we would assign each ticket to an employee. However, this process was very cumbersome and tedious. We're now switching over to the Agile HR platform, which we hope to implement and replace the current recruiting process.
Recommendations to others considering the product:
I think Confluence is great from an administrative standpoint, especially when used in tandem with other platforms like Jira or Flow. It is helpful for creating HR pages in which you want to memorialize all-company info. That said, these all-company informational pages can also "go extinct," in the sense that new hires may rarely see these pages or may not know where to find them. My recommendation would be to somehow organize the clutter - i.e. push for a feature that tailors the "updates" page to show updates that only pertain to your pages/the pages you follow. Then, HR can encourage all employees to follow these "all company info" pages.
Great for team Communication! :)
What do you like best about the product?
We're able to collaborate with the entire team with ease as well as ensure the info reaches the necessary people without too much interruption or being bogged down by emails.
What do you dislike about the product?
No exactly easy to know how to create new spaces for organization purposes.
What problems is the product solving and how is that benefiting you?
Collaborating, productivity, analysis, & transparency. We can openly communicate to see areas that need development and brainstorm solutions together.
Recommendations to others considering the product:
If you're looking for an open space to collaborate with your team and want less emails, get this! :)
Our confluence corporate wiki
What do you like best about the product?
Ease of use, the integrations and software (plugin) community.
What do you dislike about the product?
Some of the lacking features, display and edit excel type documents directly in the page, needs more features around tables...
What problems is the product solving and how is that benefiting you?
Engineering team / PMs/ business integration.
light weight Best collaboration tool of the current generation
What do you like best about the product?
The best thing about confluence is the light weight social platform.
one if the best feature i liked is meeting notes. very crisp and time saving feature.
others include the collaboration and discussion forums.
good to discuss items on official forum and get constructive output.
chatting feature adds beauty on top of all.
one if the best feature i liked is meeting notes. very crisp and time saving feature.
others include the collaboration and discussion forums.
good to discuss items on official forum and get constructive output.
chatting feature adds beauty on top of all.
What do you dislike about the product?
Confluence dashboards can be beautified a little bit.
What problems is the product solving and how is that benefiting you?
we do a lot of team collaboration on this tool. this saves a lot of time over meetings and disruptive discussions.
helps quickly put further ideas that might be missed in personal discussions.
keeps track of all discussions hence solutioning becomes easy.
helps quickly put further ideas that might be missed in personal discussions.
keeps track of all discussions hence solutioning becomes easy.
Recommendations to others considering the product:
This is a very light tool with loads of features. installation and setup is very fast.
plug in and plug out easily.
one of the best collaboration tool you can think of.
plug in and plug out easily.
one of the best collaboration tool you can think of.
Workhorse wiki/documentation product
What do you like best about the product?
Confluence makes it easy to document processes and procedures. Though documentation isn't always an enjoyable activity, making it simple for people means that it's more likely to get done, and done well.
I personally document rather extensively and I appreciate the ease with which I'm able to format my writing from the keyboard through keystroke actions or macros, without having to switch to a mouse.
I personally document rather extensively and I appreciate the ease with which I'm able to format my writing from the keyboard through keystroke actions or macros, without having to switch to a mouse.
What do you dislike about the product?
There isn't anything notable about this product that I dislike. I use it on a daily basis and the only thing that I find annoying is that sometimes search results don't seem to be ordered by the relevance I would have expected. That may be perception on my part or a configuration decision made by the administrators. Either way, it's a minor thing.
What problems is the product solving and how is that benefiting you?
We use Confluence to manage our internal wiki and documentation, and as a document repository. Over my 30 years in IT, I've found that one of the most difficult things to accomplish is to get people to write documentation. Confluence makes writing and editing documents easy enough that the "It's too hard or time consuming" excuse just doesn't fly. I'm not saying that writing docs is fun, but if you can make it less dreary the reluctance goes away, and we have a robust repository of knowledge to refer to.
Recommendations to others considering the product:
I'd suggest really digging into the full capabilities the product offers. It integrates well and has a lot to offer besides just being a knowledge base management tool,
Confluence for Requirements Management
What do you like best about the product?
I have learned that there are many plug-ins that help accomplish the things we need to do, such as tractability to Jira and Approvals
What do you dislike about the product?
Much of what we do requires manual intervention
What problems is the product solving and how is that benefiting you?
Requirements management
The best project documentation system I ever used.
What do you like best about the product?
Its seamless integration with Jira and the components it has to build different kind of documents. It has templates to create Retrospective meetings, Tasks Reports, etc. On the same note, it allows you to use and create your own templates.
Spaces are ways to separate different environments for documents and the permission model is the same as Jira, allowing you to configure the access at different levels.
One small thing that I like is that you can embed a Jira report inside a document, as well as different reports, allowing you to communicate with data taken directly from Jira.
Spaces are ways to separate different environments for documents and the permission model is the same as Jira, allowing you to configure the access at different levels.
One small thing that I like is that you can embed a Jira report inside a document, as well as different reports, allowing you to communicate with data taken directly from Jira.
What do you dislike about the product?
There is something that I dislike but I understand is something very common on these licensing models is that everything is tied to the Jira licenses, meaning that if you pay for 100 Jira licenses but only 20 uses Confluence, you pay for 100 Confluence licenses.
What problems is the product solving and how is that benefiting you?
I'm solving the problem of sharing information within a project and the need to communicate progress in a project lifecycle. Also, be able to control the access of those documents across the project and company.
The benefits were clear during the project, by having a place to store all the knowledge we built in the team and with the client. Also, when problems arise, storing the meeting summaries and documenting decisions in the tool has proven to be fundamental to reach to agreements.
The benefits were clear during the project, by having a place to store all the knowledge we built in the team and with the client. Also, when problems arise, storing the meeting summaries and documenting decisions in the tool has proven to be fundamental to reach to agreements.
Recommendations to others considering the product:
If you suffered from not having a place to store the information you build on a project and after a year you need to find information to resolve a conflict, having a document repository such as this is critical.
Its easy of use and features allows you to have a quick climbing of the learning curve.
Its easy of use and features allows you to have a quick climbing of the learning curve.
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