Confluence
AtlassianReviews from AWS customer
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
4,193 reviews
from
External reviews are not included in the AWS star rating for the product.
Great for team documentation and collaboration
What do you like best about the product?
Easy integration with Jira, which helps link tasks and documentation seamlessly.
Clean, user-friendly interface for editing pages and organizing spaces.
Great for sharing knowledge across teams and onboarding new members quickly.
Clean, user-friendly interface for editing pages and organizing spaces.
Great for sharing knowledge across teams and onboarding new members quickly.
What do you dislike about the product?
Sometimes the page loading speed is slow, especially with large pages.
The permission management can be a bit complex for new admins.
The permission management can be a bit complex for new admins.
What problems is the product solving and how is that benefiting you?
It solves the problem of scattered documentation across different platforms or local systems. With Confluence, we maintain structured project requirements, meeting notes, and technical specifications in one collaborative space, improving team productivity and communication.
Solid for Team Collaboration, but Has Room for Improvement
What do you like best about the product?
What I like best about Confluence is its strong integration with other Atlassian tools like Jira, which makes it easy to link documentation with tasks or project tracking. The collaborative editing features are also very helpful — multiple team members can contribute to a page in real-time, and version history ensures changes can be tracked and reversed if needed. It’s a solid platform for maintaining centralized documentation across teams.
What do you dislike about the product?
Confluence can feel slow and clunky at times, especially with large pages or when editing content with multiple elements. The editor isn't always intuitive — formatting can be inconsistent, and simple tasks like aligning images or adjusting tables sometimes take more effort than they should. Permissions management can also get confusing when dealing with multiple spaces and teams.
What problems is the product solving and how is that benefiting you?
We use Confluence primarily for IT documentation and as a central knowledge base for our team. It helps us keep technical procedures, SOPs, and troubleshooting steps organized and accessible to everyone. Having a single source of truth reduces miscommunication, saves time during onboarding, and allows our team to quickly reference critical information without relying on scattered files or emails.
It's especially useful for maintaining continuity — even if team members change or are unavailable, their documented knowledge remains available to others.
It's especially useful for maintaining continuity — even if team members change or are unavailable, their documented knowledge remains available to others.
Good Tool for Cross Team Collaboration
What do you like best about the product?
The most important element is its connectivity with Jira, so I don’t have to jump between multiple tools plus it makes it super simple to share all the notes with the larger team on a single platform.
What do you dislike about the product?
It can get a bit messy over time. If the team is not super organized, it can lead to lot of pages and spaces. It can start getting a bit difficult to navigate to the desired space and page.
What problems is the product solving and how is that benefiting you?
I use Confluence primarily for Knowledge Base management. For IT Documentation, I used Jira as it serves the purpose plus help in tracking the task. I dont like making multiple copies of the same information and routing the team to multiple directions as the team can easily get distracted.
Am reviewing Confluence
What do you like best about the product?
It is very easy to use and helps in managing my docs.
What do you dislike about the product?
It has limited features available at the moment.
What problems is the product solving and how is that benefiting you?
I keep all my documentation there and it helps me to organize the material.
An essential tool for team collaboration and knowledge sharing
What do you like best about the product?
Confluence has become a central hub for team’s documentation and collaboration. I love how easy it is to structure and organize content into spaces and pages, making everything from onboarding guides to technical specifications accessible. The real-time editing and integration with Jira streamline our workflow and reduce context switching.
What do you dislike about the product?
While Confluence is powerful, it can feel a bit heavy for new users. The editor sometimes behaves unpredictably, especially with complex tables or nested macros. Permission management across spaces also needs better granularity.
What problems is the product solving and how is that benefiting you?
Confluence helps our engineering and product teams centralize knowledge, document workflows, and manage project-related content. It reduces dependency on scattered communication by serving as a single source of truth. This improves onboarding for new members, enhances team collaboration, and helps us track documentation changes efficiently. The integration with Jira also keeps our development lifecycle connected and visible.
A collaboration platform with excellent Jira integration
What do you like best about the product?
Confluence offers a smooth and intuitive interface that makes documentation and collaboration easy for teams of any size. It integrates seamlessly with other Atlassian products like Jira, which streamlines task tracking and reporting. The platform is packed with features like templates, version history, and real-time editing, which we use daily. It was easy to get up and running with, and the documentation provided made the initial setup straightforward. We also appreciate that their customer support has been responsive and helpful whenever we’ve needed assistance.
What do you dislike about the product?
For all its strengths, Confluence can feel slightly rigid when it comes to design customization or creating complex layouts without plugins. While the core features are solid, adding advanced functionality often requires third-party apps. Occasionally, permissions can get tricky to manage in larger spaces. Also, performance can lag a bit with very large or heavily edited pages.
What problems is the product solving and how is that benefiting you?
Confluence helps centralize documentation and improve collaboration across technical and non-technical teams. Instead of scattered documents and emails, everything is now structured and easily accessible in one place. This has increased transparency, reduced miscommunication, and saved a lot of time in onboarding, knowledge transfer, and project tracking.
It solves the challenge of disorganized or siloed knowledge by providing a shared space where teams can document processes, share updates, and track progress. It improves team alignment, supports asynchronous collaboration across departments, and helps maintain a living knowledge base that scales with the company.
It solves the challenge of disorganized or siloed knowledge by providing a shared space where teams can document processes, share updates, and track progress. It improves team alignment, supports asynchronous collaboration across departments, and helps maintain a living knowledge base that scales with the company.
Great for professional docs
What do you like best about the product?
Maintaining docs.
Differing versions for publishing.
Support for markdown.
Differing versions for publishing.
Support for markdown.
What do you dislike about the product?
The pages are slow in loading and rendering
What problems is the product solving and how is that benefiting you?
Documentation management
Ability to centralize knowledge and enhance collaboration across departments.
What do you like best about the product?
What I like most about Confluence is how it helps keep all our team’s information in one place. It’s easy to create and share documents, and everyone can work on the same page at the same time. I also like how it connects with Jira, so we can link our tasks directly to the documents we’re working on. The templates are helpful for things like meeting notes or project plans, and the version history lets us go back and see who changed what. Overall, it makes working together and staying organized much easier.
What do you dislike about the product?
What I dislike about Confluence is that it can be hard to navigate, especially when there are a lot of pages and spaces. Sometimes it’s difficult to find the exact page looking for unless you remember the title or where it’s located. The formatting options also feel limited compared to other tools like Notion or Google Docs, which offer more flexibility in design and layout. Managing permissions can get confusing too, especially when you have many users and need to control who can see or edit specific pages. Lastly, it can be a bit slow at times, especially when loading large pages or when many people are using it at once.
What problems is the product solving and how is that benefiting you?
Confluence helps solve the problem of scattered information and poor team communication by giving everyone a central place to store and access important documents. Before using Confluence, it was easy for things like meeting notes, project plans, and technical documentation to get lost in emails or different folders. Now, everything is organized in one place, and anyone on the team can find what they need quickly. It also makes collaboration easier because multiple people can edit and comment on pages in real time. This has saved me time, improved team coordination, and made it easier to keep track of updates and decisions.
Enhanced Team Productivity
What do you like best about the product?
Confluence has revolutionized our team's collaboration and knowledge sharing. Its intuitive interface, robust features, and seamless integration with other Atlassian tools have made it an indispensable asset. With Confluence, we've streamlined our workflows, enhanced transparency, and boosted productivity.
What do you dislike about the product?
The search function can be finicky, making it difficult to find specific content.
What problems is the product solving and how is that benefiting you?
Confluence helps teams centralize and organize knowledge, reducing information silos and improving collaboration.
Great Tool for Team Collaboration and Documentation
What do you like best about the product?
Confluence has made it easier to collaborate, document, and share information across our team.
What do you dislike about the product?
Confluence is easy to use and provides a clean interface for creating and organizing content. It helps teams stay on the same page by centralizing documentation, meeting notes, and project updates. The search functionality is also powerful, making it easy to find information quickly.
What problems is the product solving and how is that benefiting you?
Confluence helps solve the challenge of scattered documentation and lack of transparency within teams. By providing a centralized platform for sharing information, project updates, and knowledge bases, it ensures that everyone has access to the latest content. This improves team alignment, reduces repetitive questions, and saves time spent searching for documents across different tools. It has streamlined collaboration, especially for remote and cross-functional teams.
showing 421 - 430