Confluence
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Streamlined Team Collaboration with Robust Features
What do you like best about the product?
I appreciate Confluence for its strong capabilities in facilitating team collaboration. The software offers two modes, one providing edit access and the innovative 'live doc' feature introduced with the new version of Confluence. I find the live access particularly useful as it enables me to see who is making changes in real time, complete with version control and version history. This feature is invaluable in settings like running a retrospective meeting, allowing participants to write simultaneously while I can identify each person’s input through their cursor movements. This visibility helps me understand the personas of team members and craft my responses to questions, avoiding confrontations. The integration of Confluence within the Atlassian family with tools like Jira and Trello, creates a powerful combination that enhances our workflow. Additionally, setting up Confluence with single sign-on (SSO) is seamless, syncing effortlessly with corporate email IDs, making the process as smooth as butter. These elements together underscore Confluence as a robust platform for documentation and collaboration.
What do you dislike about the product?
I would like to see an improvement in the integration speed of AI with Confluence. If AI could work alongside the way we are writing and enhance the delivery and tone, it could allow teams to understand and plan their activities better.
What problems is the product solving and how is that benefiting you?
I use Confluence as a one-stop solution to document epics and stories, capture resource metrics, and plan team activities. It facilitates collaboration with features like live editing and version tracking, enhancing team coordination and efficiency.
A Game-Changer for Process Management
What do you like best about the product?
I appreciate Confluence for its excellent user interface, which makes navigation intuitive and enhances the overall user experience. The platform's search functionality is particularly impressive, allowing me to effortlessly find comprehensive information on any product or process without the cumbersome process of navigating through complex directories. Information retrieval is straightforward, making it a crucial guide that informs our workflow and decision-making process. It's a platform devoid of the need for intense human intervention or any significant learning curve, enabling anyone familiar with its operations to fully utilize its capabilities. Confluence is aligned and does not cause any operation to get stuck, ensuring smooth navigation and efficient access to information. Its ease of setup, straightforward download, and immediate accessibility highlight its user-friendly nature. Confluence stands out as one of the easiest platforms to deploy, and everything about it from the interface to ease of use is perfectly designed. It's undoubtedly my go-to tool for streamlining processes and ensuring that every step of a project is on track and well-informed.
What do you dislike about the product?
I don't have any major complaints about Confluence at the moment. Everything is working perfectly for me, and I am very happy and satisfied with the experience. However, there might be room for improvement regarding the AI functionality within the platform.
What problems is the product solving and how is that benefiting you?
I use Confluence to access comprehensive project information and processes. It acts as a guide, ensuring I can follow procedures accurately. The user interface and search functionality make it easy to obtain and implement the necessary details efficiently.
Confluence
What do you like best about the product?
i like how easy it is to keep everything in one place for our csm team. we use confluence as a knowledge base, and it makes it simple to organize processes, training materials, and internal documentation without things getting messy. it’s straightforward to update, the search works well enough for quick lookups, and it keeps everyone on the same page without needing extra tools.
What do you dislike about the product?
it can feel a little clunky at times, especially with formatting or trying to move sections around. the editor can be slow, and some features that should be simple take more steps than expected. also, finding older content isn’t always intuitive unless it’s already well-tagged or linked. nothing major...just small frustrations that may add up...solid admining helps
What problems is the product solving and how is that benefiting you?
confluence helps us centralize everything our csm team needs in one place. instead of information being scattered across emails, chats, or old documents, we use it as a single source of truth for processes, training materials, and best practices. it cuts down on repeat questions, makes onboarding smoother, and keeps the team aligned without having to chase down answers.
Effortless Document Uploads and User-Friendly Experience
What do you like best about the product?
ease of use and uploading documents. it helps us to keep track of documents.
What do you dislike about the product?
I don't have anything I dislike about confluence.
What problems is the product solving and how is that benefiting you?
keeping our documents in one place
Centralized Information and Total Access Control
What do you like best about the product?
Consolidate all business information allowing for access control and creating clear and well-structured documentation at the product, security, and operational process levels.
What do you dislike about the product?
It is necessary to add a bit more granularity in the profiles and roles.
What problems is the product solving and how is that benefiting you?
Enrich the Product Process and strengthen the business documentation
Powerful and Flexible, But Requires Careful Management
What do you like best about the product?
Confluence is very powerful and flexible. It allows us to create and manage a wide range of documentation, both for our internal teams, and for our external client partners. It features helpful and powerful functionality and integrations that enable us to connect documents to one another and other sources to keep things well maintained and accurate.
What do you dislike about the product?
Confluence is so flexible and there are so many features that it really comes down to how you use and maintain it. If not managed well, it can become a burdensome tool that is difficult to navigate and maintain, but again, this comes down to how well you and your team set it up and keep it maintained.
What problems is the product solving and how is that benefiting you?
Confluence is giving us a centralised and connected place for managing all team and project documentation.
Collaboration Friendly, But Search Needs Improvement
What do you like best about the product?
I find Confluence invaluable for documenting my designs, making it easier for stakeholders to navigate through design workflows, review designs, and share feedback. It serves as an excellent collaboration tool between designers and stakeholders. I love the ability to keep different design features organized in one place, which aids significantly in collaboration and helps stakeholders access designs easily. Furthermore, it works exceptionally well as a resource for stakeholders and allows me to track old designs and documentation efficiently. The initial setup was intuitive, reminiscent of Microsoft Word yet tailored better for design purposes, making the transition smooth.
What do you dislike about the product?
I find the search functionality in Confluence frustrating at times because it often feels unintuitive, and I struggle to find what I'm looking for, especially in older documentation. It feels like going down a rabbit hole. Additionally, when attaching Figma links, the display shows a widget for Figma login rather than presenting the design component directly in the widget, which could be improved.
What problems is the product solving and how is that benefiting you?
I use Confluence to document design workflows, making it easier for stakeholders to review, share feedback, and navigate through designs. It helps track old designs and documentation. However, the search can be unintuitive, requiring improvement.
Review of Confluence
What do you like best about the product?
It feels like Google Docs, it is easy to collaborate
What do you dislike about the product?
Sometimes it's hard to find other folders, I can only really see the section I'm currently viewing
What problems is the product solving and how is that benefiting you?
Helping documentation at work be accessible company wide, with multiple people collaborating in writing
Confluence,My whiteboarding GENIUS for seamless brainstorming with Teammates unleashing creativity.
What do you like best about the product?
Confluence is whiteboarding genius for seamless brainstorming of ideas and thoughts with my teammates which leads to fruition of my project management.
What do you dislike about the product?
Remarkable for seamless brainstorming with teammates.
What problems is the product solving and how is that benefiting you?
Astounding with whiteboards for seamless brainstorming with teammates unleashing creativity with ideation leading to success of my projects.
Great with linking of pages.
Seamless intergration to Jira.
Great with linking of pages.
Seamless intergration to Jira.
Our team’s single source of truth
What do you like best about the product?
Confluence has become the central hub for our team's documentation and collaboration. I appreciate how simple it is to organize pages, link them, and maintain version control. The real-time editing and robust search features make locating information effortless. It's particularly useful for onboarding new team members, as they can easily access everything they need in one place without having to sift through countless Slack threads.
What do you dislike about the product?
At times, the editor may feel somewhat sluggish when handling large pages or tables, and the formatting does not always respond as expected. Additionally, managing permissions could be more straightforward, especially for bigger teams. However, these are minor drawbacks when weighed against the significant time it saves us in sharing knowledge.
What problems is the product solving and how is that benefiting you?
Confluence has helped us centralize all our internal documentation and eliminate scattered information across Google Docs, Slack, and emails. It serves as a single source of truth for project decisions, technical documentation, and team guidelines. Having everything versioned and searchable saves us a lot of time, especially during onboarding or cross-team collaboration. It’s made our knowledge sharing more structured and transparent.
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