Confluence
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Confluence Review
What do you like best about the product?
Confluence is a distinctive knowledge-based tool. It is really easy to use, provides all the necessary details, and helps me follow the proper steps in a workflow that is essential for my job. Regardless of the nature of the customer inquiries, I see Confluence as both my guide and my savior. With a few key words and mouse clicks, all the information may be found instantly.
What do you dislike about the product?
I had never used this tool before I joined the organization, so it was challenging for me to quickly get used to it. Additionally, new members may find the UI to be a little perplexing.
What problems is the product solving and how is that benefiting you?
It provides me with access to all of the articles I need for my regular duties as a customer support. You will be able to view numerous articles simultaneously with just one keyword.
It has potential
What do you like best about the product?
It is a tool that helps to get structured and well-organized information for teams and organizations
What do you dislike about the product?
Not sure if it's due to the version I am using, but there are a lot of limitations that sometimes can be corrected through the use of plug in's, although this is not ideal as these will imply additional processes to get them approved/installed, internally at the company, plus, support is not guaranteed.
What problems is the product solving and how is that benefiting you?
Helps as a central repository to consolidate information for multiple teams.
Collaboration? Call it Confluence!
What do you like best about the product?
Confluence offers an easy-to-use text editor, document approval workflow, excellent audit trails, and pre-built templates, making it the perfect platform for documenting everything.
What do you dislike about the product?
The Confluence Premium plan costs the most expensive option. However, it offers more features and can be customized for your team. The Premium plan lets you manage your projects and keep everyone up to date. Additionally, you can add features to fit your project to your needs. The free plan is affordable but has limited features. No need to invest in expensive enterprise licenses. The free plan allows a free trial.
What problems is the product solving and how is that benefiting you?
Confluence allows you to keep your data in one place while still allowing space for different departments to have separate workspaces. This means that not only is cross-departmental collaboration convenient, but each department can keep its own task lists and files separate for maximum ease of access.
awesome experince
What do you like best about the product?
What I like the most on this app is easy to find topics which I really need for every topic that needs to be discussed. can be easily bookmarked and in just a short span of secs, you will be avail to locate what you are looking
What do you dislike about the product?
As far as experience is concern, I don't find anything bad on using this app. I guess what I can suggest is the color of the app if it can be more lively as how it looks like
What problems is the product solving and how is that benefiting you?
the easy way I can find any topics that I have to check with as for me
Knowledge Based
What do you like best about the product?
Compilation of articles in 1 software and also being able to comment and send feedbacks or question is really satisfying.
What do you dislike about the product?
I think the interface is a bit lacking in user design.
What problems is the product solving and how is that benefiting you?
Some articles are hard to find without training before using it
Confluence Review
What do you like best about the product?
Ever since I started my career here in Blacklane, Confluence has always been my buddy. It has all the information I need for me to assist all of our customers efficiently.
What do you dislike about the product?
I really love Confluence. It has all the information that I need for my everyday task as a customer concierge. It is really easy to use as well. With just one keyword, I was able to pull up multiple articles
What problems is the product solving and how is that benefiting you?
It gives me access to all articles that I need for my everyday tasks as a Concierge. With just one keyword, you will be able to access many articles all at once.
Confluence is a great documentation tool for Software Development
What do you like best about the product?
It is a good tool for documention. It is also customizable. Also the permission based settings is very good in keeping edit access to certain people. The notifications are also fast. And, the captcha verification is a good security measure.
What do you dislike about the product?
It would be better to have a wide array of styling. This would beautify the document and make some documents be easy and nice to read.
What problems is the product solving and how is that benefiting you?
Management of our documentation is quite a hassle and with Confluence, we were able to organize and document our product well. It helped us when there are times we need to look back on some documents for help and with the search feature, it was less of a hassle.
Preferred Knowledge Based Tool
What do you like best about the product?
The most helpful about Confluence is that I can easily find a topic that I am looking for. It is straightforward to use and efficient, especially when I am in a hurry on a case. So far, this is my preferred tool compared to other tools I experienced using.
What do you dislike about the product?
What is least helpful about Confluence is that it is a bit overwhelming to use at first. There is too much going-on on the homepage. Maybe the team can lessen the features on the homepage.
What problems is the product solving and how is that benefiting you?
Confluence is helping the business when it comes to efficiency. It is really helpful for us users to look for a topic easily. We can inform our customers accordingly and fastly with the help of this tool.
Everything you need to know, is here.
What do you like best about the product?
The best thing I like about Confluence is that it is so easy to navigate or use! Everything I need to know for my daily task can be found here. I will definitely recommend this to my friends!
What do you dislike about the product?
I don't understand why you got to ask this. Confluence is all I need to complete my daily task. There's nothing bad about it but helpfulness with my work. Great site!
What problems is the product solving and how is that benefiting you?
Confluence simply provide me the easiest step by step processes and how-to's about work-related stuff. It definitely make work easier with Confluence! Getting things done easy, making my customer happy!
Amazing confluence
What do you like best about the product?
What I love about confluence is that we can easily check all our resources in one tool and that is confluence.
What do you dislike about the product?
None so far. We find Confluence very useful and easy to access
What problems is the product solving and how is that benefiting you?
Whenever we need to check something with our work, we can easily check our knowledge base by checking Confluence
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