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Confluence

Atlassian

Reviews from AWS customer

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4,148 reviews
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    Sahil V.

Using it for creating PRDs and other technical documents

  • November 17, 2023
  • Review provided by G2

What do you like best about the product?
I have been using it for quite some time now and it's best when it comes to the technical documentation. I am using it for creating PRDs, Functional documentation and BRDs. Apart from these we have integrated this with Jira for better tracking of the epics.
What do you dislike about the product?
I have not faced any issues ever with Confluence.
What problems is the product solving and how is that benefiting you?
It's helping me in creating my technical documents which involves a lot of flow charts and tech specs.


    Alex S.

Good Info Sharing Tool

  • November 15, 2023
  • Review provided by G2

What do you like best about the product?
The abiliity to link pages and assign variables to pages to reference in parent pages. The amount of plug ins is really nice. It's template features are also really nice.
What do you dislike about the product?
Each page is pretty limited on formating, tables explicitly are challenging to work with.

It'd be really nice to beable to embed an excel/google sheets style table.
What problems is the product solving and how is that benefiting you?
it helps organize our information both for programs and for department best practices and processes


    Ramesh Goud M.

Great Tool for Documentation and Collaboration

  • November 10, 2023
  • Review provided by G2

What do you like best about the product?
We can have different pages for different things and have different types of content on them like PPTs etc. It's very easy to create pages and edit them.
What do you dislike about the product?
There are no cons as far as I'm concerned
What problems is the product solving and how is that benefiting you?
It solves the problem of maintaining external documents for the company


    Sunil A.

Ease of managing documents

  • November 09, 2023
  • Review provided by G2

What do you like best about the product?
Multiple users can edit the document at the same time and document merging is easy
What do you dislike about the product?
Bit difficult to customize the requirements
What problems is the product solving and how is that benefiting you?
Maintaining all the document within organization at a single place and available online all the time.


    Ajay Y.

Work collaboration tool: Confluence

  • November 06, 2023
  • Review provided by G2

What do you like best about the product?
Confluence is a popular work collaboration tool developed by Atlassian. It is designed to help teams collaborate and share information effectively.
Confluence is ease of use and ease of integration with tools. ease of implementation.
What do you dislike about the product?
best tools do not come cheap or free. confluence is enterprise tools for collaboration work.
What problems is the product solving and how is that benefiting you?
we are facing collaboration work tools which Confluence solved for us.


    Higher Education

Like building a webpage for your knowledgbase

  • November 02, 2023
  • Review provided by G2

What do you like best about the product?
Easy to navigate, upload, drop and reorganize and link or build a site map/tree for use for business.
What do you dislike about the product?
The calendar option is not great for laying out your yearly rhythms. It is too small when you print and you can't give a lot of detail. Time consuming.
What problems is the product solving and how is that benefiting you?
We can keep our training documentation in one searchable place and link from one process to another easily. All folks in office can contribute.


    Hospital & Health Care

Benefits of using confluence

  • November 01, 2023
  • Review provided by G2

What do you like best about the product?
All team work can be stored in a dedicated space and version controlled. Each team in an organisation can create their own workspace and set appropriate permissions for access. Team members can collaborate using confluence which help them in their day to day work. It provides excellent features such as uploading images, linking to different web pages and also helps to provide review comments on a article published using confluence. This tool is very easy to use and user friendly.
What do you dislike about the product?
The limitations of confluence are

1) It provides limited fonts and sizes for text editing

2) Limited background and text colours

2) The pdf export often does not properly capture all of the contents and image files are often cut through and distorted
What problems is the product solving and how is that benefiting you?
Confluence is helping teams to create project space and store important business documents and artefacts. Teams are able to collaborate using confluence and solve complex problems. All documents published using confluence are secure and access controlled. It also provides the advantage of integrating with JIRA to fetch relevant data and create reports.


    David S.

The uniqueness of confluence makes it the most suitable collaboration tool.

  • October 31, 2023
  • Review provided by G2

What do you like best about the product?
With all due respect, my experience with Confluence has been invaluable. Its marketplace also has some Add-ins that make use even better. As a coder, I really like the way the software allows me to speak out using short codes of Coding and images as clarifications. As such, together with its strong informational role, it becomes a very important device for our milieu. Indeed, atlassian has really built a superb platform for confluence.
What do you dislike about the product?
Although the platform itself is good, moving and exporting data to another platform is somewhat complicated. Also, I have experienced storage and data policy as somewhat restrictive for both when it comes to a self-hosted installation and cloud services.
What problems is the product solving and how is that benefiting you?
We have had Confluence as a tool that has united all documentation and made communication easier. This makes sure that all the members of the team understand each other and there are no confusion. This means, I will be able to resolve my issues faster and more efficient workflow.


    Vinay G.

Easy to use and multitude of tools availablity

  • October 30, 2023
  • Review provided by G2

What do you like best about the product?
Ease of use, with many functionality available to edit and add documents. To make the document more lively, I can add charts, GIFs, and graphs and have various colour sizes for the text. I can add multiple other apps to the document.
What do you dislike about the product?
Support is not prompt in some cases and some features are released without proper testing.
What problems is the product solving and how is that benefiting you?
Share knowledge and information across the organization by providing a single source of truth.


    Ndeye P.

Confluence enables my company for collaboration and knowledge sharing.

  • October 29, 2023
  • Review provided by G2

What do you like best about the product?
The way I appreciate working as a team is through Confluence software that plays this role quite well. We can use different layouts for organizing content, which allows all team members to reach the necessary information. This is a crucial resource which operates like a database on our project documentation and it integrates with other atlassian apps without hassle. Access controls, in particular, are very vital as they limit the access of sensitive information to certain individuals. Indeed, it is a great platform where we are able to do our projects effectively.
What do you dislike about the product?
Conversely, the administrative tasks may be cumbersome as they are not tailored for customization and user-friendliness. On creating new documents, I find the document format selection rather rigid, thereby slowing down the process.
What problems is the product solving and how is that benefiting you?
Confluence has addressed the issue of dispersed knowledge and lack of coordination within my team. It sums up our knowledge and this benefits us in that we save time and improve on the quality of our work. The connective functions of the platform have improved our workflow efficacy; thus, our day to day activities are more easily achieved.