Confluence
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Confluence for all the knowledge base within company
What do you like best about the product?
Rich text editor that supports advance formatting options like adding images, tabular data, emoji, and supports various inbuilt templates which are very powerfuls
Great integration with other Atlassian suite of products like JIRA, opsgenie, bitbucket etc
Change version history and in-line comments feature
useful for different types of team like development, slaes, marketing and product
Great integration with other Atlassian suite of products like JIRA, opsgenie, bitbucket etc
Change version history and in-line comments feature
useful for different types of team like development, slaes, marketing and product
What do you dislike about the product?
Searching content inside Confluence is not good and sometimes doesn't bring the good search results
federated search like searching across other Atlassian products like Jira, opsgenie is not present which makes searching for relevant information across different tasks more tedious
bit slow and looks bulky in design as compare of other notes and knowledge based systems espicially working with engineering digrams is not easy
federated search like searching across other Atlassian products like Jira, opsgenie is not present which makes searching for relevant information across different tasks more tedious
bit slow and looks bulky in design as compare of other notes and knowledge based systems espicially working with engineering digrams is not easy
What problems is the product solving and how is that benefiting you?
Oraginzing Knowlege base of company and content collabration within team and across org
We feel more productive and structured using Confluence
Some parts like search and working with images needs to be improved though to make it better
We feel more productive and structured using Confluence
Some parts like search and working with images needs to be improved though to make it better
It's a Powerful Knowledge Management Tool for all domains
What do you like best about the product?
Confluence is very flexible and can be used to create a wide variety of content, from simple documents to complex wikis. It also integrates with a variety of other Atlassian products, such as Jira and Trello.
What do you dislike about the product?
The Confluence mobile app is not as feature-rich as the desktop version, Also confluence search function is not as powerful as it could be. Also there should be more templates available to create documents from scratch.
What problems is the product solving and how is that benefiting you?
Confluence centralizes information in one place, making it easy for everyone to find what they need. This has benefited me by making it easier to collaborate with my team and get my work done
Keeps teams in sync with feature and project documentation
What do you like best about the product?
Confluence has many formatting options that make documentation more readable. We use it to keep design, product, engineering, and business in sync with product requirements. Additionally, we can organize docs into directories in one central location so they're easier to find and link to relevant tickets in Jira, streamlining development. Previously, we used numerous separate slide decks and word docs to store documentation, which made it difficult for teams to find what they needed. Finally, we can even format comments to include bullets or images, which improve readability and reduce confusion.
What do you dislike about the product?
Tables become long and hard to navigate when you have many columns and long strings of text in each. It would be nice if there was an option for the table to scroll horizontally. In our use case (project requirement docs), it would also be nice if you could jump to a specific table row via a link, just like with the headings.
What problems is the product solving and how is that benefiting you?
All documentation is stored in one place, streamlining the process of searching for related docs. We no longer have to bookmark countless slide decks and docs floating in a shared drive. It's also easier to see who made updates and when, so we know who to ask about certain updates.
CONFLUENCE: Accessibility and Ease in Product Knowledge
What do you like best about the product?
Confluence is great for sharing important information, product knowledge and processes needed in our daily tasks at work.
What do you dislike about the product?
None so far. Updates for easier accessibility.
What problems is the product solving and how is that benefiting you?
It helps in finding information and processes needed in daily tasks at work.
Excellent Documentation tool
What do you like best about the product?
The templates that it offers for documenting various activities/actions and the option to integrate within Jira makes it easy for project management
What do you dislike about the product?
Nothing that I can think of at this moment
What problems is the product solving and how is that benefiting you?
Documentation became easy as it has some standard ready to use templates instead of reinventing the wheel
Team collaboration Simplified!
What do you like best about the product?
Excellent knowledge-based collaboration tool to track and document project progress. Features such as indexing of topics, shared threads to documents, customizable APIs make it highly user-friendly.
What do you dislike about the product?
Need to expand the product capabilities, integrating with other software could be an issue as the support and trainings are limited. The interface could be a liite faster with intelligent functions like MS applications; overall the feel is a little old school.
What problems is the product solving and how is that benefiting you?
We have several projects running, and not everyone was on the same page with a few things. Confluence helped us to save time by providing all the knowledge material to the tagged people. It makes the entire process a little proactive.
Have you seen my instruction?
What do you like best about the product?
I began to use Confluence after being hired by my current company. For the first months it was irreplaceable tool to find documentation and instruction. Everything was organized into question trees and folders.
What do you dislike about the product?
I can't say it was really user-friendly, it was a little bit difficult for me to get used to the interface. I would propose to introduce an online automatic assistant which would provide some options if user is stuck.
What problems is the product solving and how is that benefiting you?
Our team members have created a detailed tree of FAQ and it's really handy when it comes to troubleshooting.
The powerful search allows us to find information quickly and most formats of data are available.
The powerful search allows us to find information quickly and most formats of data are available.
Best Documentation Software on the market
What do you like best about the product?
Confluence allows for a well structured documentation, any subtopic and is documented by creating new pages and embedding links from bitbucket and tagging Jira issues is a great feature.
What do you dislike about the product?
As compared to google docs it lacks the feature of shared editing and it misses out on some advanced editing and integration with other non atlassian tools is non existent. The experience with any atlassian product is complete only if you buy sister products too.
What problems is the product solving and how is that benefiting you?
Confluence is a documentation software which helps a lot in knowledge transfer which is a must to learn any codebase for new employees, by tagging bitbucket links we can directly see the code explanation while visualizing the code.
Confluence makes it easy to collect, structure and share information
What do you like best about the product?
Confluence makes it easy to collect, structure and share information. You can view the history of a page, and be notified about changes. You can edit graphically or by using markup.
What do you dislike about the product?
There could be more useful templates and some of the structures they recommend don't make sense to me. Extracting a template from a collection of pages would be helpful.
What problems is the product solving and how is that benefiting you?
Confluence facilitates the sharing of information which benefits me by letting me learn about topics in a self-serve way.
It also lets me document items so others can find the information easily.
It also lets me document items so others can find the information easily.
Excellent product for documentation
What do you like best about the product?
I like the way it provides to manage documentation and important documents and policies of an organization
What do you dislike about the product?
As far as I have used confluence I don't have any problem with any of its features. It is perfect place for someone to explain their thoughts
What problems is the product solving and how is that benefiting you?
It is providing a platform for an organization to store crucial information about the standard processes it follows. By providing some privacy feature user can keep note of their or team specific infromatio nas well
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