Confluence
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Confluence usage
What do you like best about the product?
Wide array of features and links that can be created between multiple platforms/tools - streamlines the workload massively.
Addition of plug-ins and add-ons help extend the functionality supported by Confluence, and improves the overall experience.
Recently, the addition of AI agents has seen a massive drive in usage of the platform for documentation and knowledge base applications, training an agent on the content of set pages, helping streamline users' search functionality.
Addition of plug-ins and add-ons help extend the functionality supported by Confluence, and improves the overall experience.
Recently, the addition of AI agents has seen a massive drive in usage of the platform for documentation and knowledge base applications, training an agent on the content of set pages, helping streamline users' search functionality.
What do you dislike about the product?
Cannot easily automate linking received emails to a set location in Confluence for tracking of project insights
What problems is the product solving and how is that benefiting you?
Lots of ways to communicate knowledge articles, SOPs, work instructions etc that are all in one place rather than in multiple different locations.
Extension of our platform user documentation and release notes for a one-stop-shop approach to external knowledge bases.
Extension of our platform user documentation and release notes for a one-stop-shop approach to external knowledge bases.
Top Notch Knowledge Base tool
What do you like best about the product?
Confluence offers a remarkable array of cutting-edge functionalities that can enhance your team's collaboration and productivity. I particularly appreciate the pre-designed layouts and templates, which simplify our work and ensure that our content is easily readable and navigable for others. Additionally, the seamless integration with JIRA is a valuable add-on that further streamlines our workflow.
- The system is user-friendly.
- Enables multiple editors and viewers to access it.
- Allows access to previous versions of pages and project documents.
- Allows facilitates comparison between pages to show recent updates.
- Additionally, it is easy to implement in other tools and streamlines the customer service process.
- The system is user-friendly.
- Enables multiple editors and viewers to access it.
- Allows access to previous versions of pages and project documents.
- Allows facilitates comparison between pages to show recent updates.
- Additionally, it is easy to implement in other tools and streamlines the customer service process.
What do you dislike about the product?
While it is true that quality often comes at a cost, I personally do not find Confluence to be excessively expensive. However, I have encountered some difficulties with certain templates and pages, as they tend to load quite slowly and can be time-consuming. Additionally, the search function could benefit from some improvements, and editors and publishers may find the platform to be somewhat challenging to navigate at times.
What problems is the product solving and how is that benefiting you?
The implementation of Confluence has had a tremendous impact on our work processes, allowing us to quickly and easily disseminate information to our members whenever it is needed. This has greatly improved our ability to respond to customer inquiries in a timely and effective manner, resulting in a seamless and enjoyable experience for both our customers and members. As a result, we have seen a significant increase in overall satisfaction levels, which is a testament to the power of this innovative tool. With Confluence, we are able to streamline our operations and provide the highest level of service to our valued customers and members.
Confluence - Documentation Tool
What do you like best about the product?
We as an organization using Confluence from a long time, it is very comfortable tool which helps in documenting various things from PRD to bug monitoring.Confluence makes it easy to track the flow of bug and fix given to it by integrating Jira tickets with it.Being it easily accessible tool , able to look into previously deveoped features and related bug and its fixes in confluence very easily.
What do you dislike about the product?
One thing which could be improved is the look and field of the confluence , other than that everything looks fine.
What problems is the product solving and how is that benefiting you?
It is very comfortable tool which helps in documenting and knowlege sharing various things happening within the organisation, which will record and organize in proper manner.Confluence makes it easy to track the flow of bug and fix given to it by integrating Jira tickets with it.Common Search option makes easier to search with single word in ocean of information added as references by the whole organisation.It is completely reliable, it has good support services.
Confluence Allows for Solid Documentation
What do you like best about the product?
Confluence offers a lot of optionality when creating documents, for remembering techniques and tools or educating new team members.
What do you dislike about the product?
There are no downsides that cross my mind, but it would be nice to have a built in whiteboarding option. This seems to be the format that Confluence struggles with, so adding their own competitive product might be a good solution.
What problems is the product solving and how is that benefiting you?
Confluence serves as our documentation space, allowing us to save our knowledge in a common space for our team to use. This includes video and written content, as well as tables of our test data and more.
Great Product
What do you like best about the product?
It is great as a KBS
Can organise documents very well
contains template for how tos
Text editing - It makes it very easy to create articles, how-tos, Knowledge transfers
Comments and notes available - it helps in improving the articles or congratulate the person who wrote the articals
Drag and drop feature present - We can drag and drop images in the articles
It is very easy to implement
We use it everyday for knowledge sharing, documenting known issues
Can organise documents very well
contains template for how tos
Text editing - It makes it very easy to create articles, how-tos, Knowledge transfers
Comments and notes available - it helps in improving the articles or congratulate the person who wrote the articals
Drag and drop feature present - We can drag and drop images in the articles
It is very easy to implement
We use it everyday for knowledge sharing, documenting known issues
What do you dislike about the product?
The search feature sometime provide completely irrelevent results
What problems is the product solving and how is that benefiting you?
We use Confluence for knowledge sharing where we share every information about a project, for example Architecture document
It is used to document process and know issues
Can create workspaces so that we can organise the content with respect to the project
Page hierarchy makes it easier to find articles
Sidebar is available for workspace
It is used to document process and know issues
Can create workspaces so that we can organise the content with respect to the project
Page hierarchy makes it easier to find articles
Sidebar is available for workspace
Very useful
What do you like best about the product?
Very useful for information sharing of important products, I always use it
What do you dislike about the product?
Sometimes editing of the documents can be hard
What problems is the product solving and how is that benefiting you?
information sharing
A perfect help book for all solutions.
What do you like best about the product?
The great ibterface abd dynamic pages are great , where i can read and uderstand the content.
Saves time and easy to find information.
Saves time and easy to find information.
What do you dislike about the product?
Confluence get a bit slow when documents or pages have a lot of information, tables , images , graphs and links.
What problems is the product solving and how is that benefiting you?
Whenever I need help to get some information of some issues ,Confluence is the place where I have found relevant information everytime.
Best project management tool for project planning and sharing information
What do you like best about the product?
Confluence is a clean and simple tool with lots of features. It helps to manage all your project documents and plannings. You can collaborate with your team and for any update you can directly write it in Confluence and the team will get notified. For a new member it greatly helps him/her to understand the project by the documentation created in Confluence.
What do you dislike about the product?
None as of now. I am fully satisfied with Confluence till now.
What problems is the product solving and how is that benefiting you?
Confluence greatly helps me to share new ideas and also to keep track of the project. It helps our team to know the exact requirements of the project by reading the project documentations we create in Confluence.
Confluence is a wonderful platform to maintain your Project specific data.
What do you like best about the product?
It is a user friendly platform which any one can access and update their data.We can easlity integrate it with Jira .
What do you dislike about the product?
I dont find any reason to dislike it.Its just awsome.
What problems is the product solving and how is that benefiting you?
Its helping the team to mainitain the Project specific artifacts which let the team and client to maintain the tranparency.It helps the team to show the progress on the project regularly.Also team can highlight the impediments /blockers tracker if there are any.
Best content management tool
What do you like best about the product?
Documentation management, intranet, easy browsing. Easy to collaborate
What do you dislike about the product?
Less features to do data analytics on the page view
What problems is the product solving and how is that benefiting you?
Documentation. Training modules. Knowledge base
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