Confluence
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Confluence avaliation
What do you like best about the product?
It is a tool that allows the same integration of people as Miro, however, with the use of pages, not plates.We were able to attach the meetings via links and we left the flowcharts as well.
What do you dislike about the product?
One thing I don't like about confluence is that we always need to be logging in to edit the panels, it's hard to stay connected to the site. We also have few options for editing the panels.
What problems is the product solving and how is that benefiting you?
Confluence is currently being used as a library at my company. There, we store our learning content and share work information. Performance had a big increase as we got organized and gained time.
Works great for Customer success Journey tracking and case updating.
What do you like best about the product?
Is seamless and intuitive. Just lacks the simplicity and user friendly feel like salesforce and reporting modules available. For small firms its great but as the team grows, definitely need to upgrade to Totango and or Salesforce for corporate wide visibility and more granular options for forecasting, reporting and quote generation etc.
What do you dislike about the product?
no reporting, tabular formatting and granular capabilities. All notes are populated in buckets which can lead to misalignment and missing appropriate info specifically related to one account. There is no option to see all primary contact info, email, tel and other info as in like with Salesforce.
What problems is the product solving and how is that benefiting you?
Sales and Customer success tracking including support dept. Cost effective licensing model before company goes with Salesforce eventually hopefully sooner than later.
Better manage your organizational data and files with Confluence
What do you like best about the product?
The user-friendly interface to navigate multiple files and information and organise them basis teams and projects.
Integration with other flow-chart tools to create and save flow diagrams within confluence.
Integration with other flow-chart tools to create and save flow diagrams within confluence.
What do you dislike about the product?
No good search options; if files are not organised correctly, it becomes difficult to retrieve them later. Minimal options with the styling of pages and addition of tables.
What problems is the product solving and how is that benefiting you?
Single repository for managing business files, presentations, and training resources at a single location.
Creating flowcharts for campaign logic with confluence templates.
Creating flowcharts for campaign logic with confluence templates.
Organize all your information in just one place
What do you like best about the product?
The capacity that Confluence offers to organize and edit documentation online is great.It is also an amazing tool for creating documents and then sharing them with team members to view and collaborate.
My top 2 things I enjoy are:
1. Being able to organize information to my liking
2. Getting ideas and knowledge out of peoples' heads and shared
3. Templates!!
My top 2 things I enjoy are:
1. Being able to organize information to my liking
2. Getting ideas and knowledge out of peoples' heads and shared
3. Templates!!
What do you dislike about the product?
Sometimes, searching for a specific document or topic is not as easy as you may think. I have had times when I need to use over 5 keywords to finally find what I was looking for, which can be time-consuming. There is also an issue when trying to edit a document while someone else is editing. The feature does allow users to access the document and save it, however, you are unable to see the changes happening in real-time until you refresh the page.... which can result in a loss of edits and information.
What problems is the product solving and how is that benefiting you?
Confluence is an excellent knowledge base tool that Keeps documentation well organized and in a single go-to location. What is mostly great about this, is that it enables sharing and insights across different departments, which makes it easier to understand the process and steps. Confluence is like my own little Wikipedia/Google search for the company I currently work at because it is literally the central resource for all documentation within the company and I don't know what I would do without it... I also think it is very reliable and robust, user-friendly, and easy to use.
Sole source of truth for the knowledge of the company
What do you like best about the product?
Integrations. You can complement the tooling that is available with third-party solutions. You don't get stuck if you need something the basic package does not provide. Also, the Linking with the Jira Ticketing System can help to track stuff.
What do you dislike about the product?
The only thing that I can think off is that document formatting can get quite limited. For example, no fonts. Plus, the default font is not adequate for extended reading. Serif options, or even a specific well designed font for this particular product, would be a plus! In case that fonts are available, I didn't find where.
What problems is the product solving and how is that benefiting you?
The sole source of truth for the company's knowledge base. When someone in the organization needs to find something, the confluence search finds the correct document or at least relevant ones.
Excellent documentation solution for collaboration!
What do you like best about the product?
Confluence is very user-friendly, so there is no need to spend time and money on employee training and learning.
Integration with other collaboration tools.
The user interface makes it easy to setup, navigate, and use.
Integration with other collaboration tools.
The user interface makes it easy to setup, navigate, and use.
What do you dislike about the product?
It has a good search engine by syntax but not by context.
Limited mobile functionality compared to web-based.
Limited mobile functionality compared to web-based.
What problems is the product solving and how is that benefiting you?
Confluence provides a variety of team collaboration solutions that are essential for productivity growth.
Confluence is the perfect place for documentation and collaboration
What do you like best about the product?
My favorite part of confluence is that I can use pre-made templates on projects, that act both as guides and make the documentation process much faster.
What do you dislike about the product?
I wish there was a meta page where you could see all confluence spaces in one page with the latest updates, kind of like a daily overview.
What problems is the product solving and how is that benefiting you?
Confluence allows me to collaborate with the rest of the team when we are all working remotely. It helps with agility and efficiency.
Easy to use, lots of options on pages
What do you like best about the product?
I like the ease of creating new pages. There are so many options when editing pages to make easy to understand and utilize articles. The ticketing system is also very easy to use.
What do you dislike about the product?
I do not like how I had to click around and explore to figure out all of the options that I could use. I wish there was an easy walkthrough on use beyond just clicking around.
What problems is the product solving and how is that benefiting you?
It has really helped me create better training and process articles, versus just using a word processor. I like how I am able to make the articles look nicer and they are more accessible to everyone.
Confluence
What do you like best about the product?
I like that all the information that I need is in one place and all I need to do to locate it is simply search. It's like Google for work information, and I love it!
What do you dislike about the product?
I do not dislike much about the app, maybe the look of it may be a bit bland. I think it would be nice to see it with a few skins that you can choose personally for background etc.
What problems is the product solving and how is that benefiting you?
It solves issues concerning me not having all the information I may need by providing me with pages of information I need to locate what I need in order to answer queries efficiently.
Good place to manage content and create a corporate wiki
What do you like best about the product?
I like the way Confluence organizes the content, how you can create it without losing track, and mostly how the content list works.
What do you dislike about the product?
I would like certain features (like organizing tables) not to be paid. Other competitors have it without having to pay more. Also the UI for the final user could be better.
What problems is the product solving and how is that benefiting you?
Content creation and organization
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