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Confluence

Atlassian

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External reviews

4,191 reviews
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External reviews are not included in the AWS star rating for the product.


    Computer Software

Simple tool to create documentation pages

  • August 04, 2022
  • Review provided by G2

What do you like best about the product?
I can create pages in a few seconds and organize them very quickly
What do you dislike about the product?
The layout options are limited and the search is not very good.
What problems is the product solving and how is that benefiting you?
With Confluence, I can centralize help pages and make them available to my team.


    Information Technology and Services

Powerful, but, Sometimes Unnecessarily Frustrating

  • August 03, 2022
  • Review provided by G2

What do you like best about the product?
The interface is very clean and intuitive. You can automatically generate a Table of Contents. You can collaborate with your colleagues and easily link to a heading in the document, an outside source, or Jira issue. There are many, many plugins hidden behind the Insert button in the editor. You can even customize, say, a Lucidchart diagram you inserted.
What do you dislike about the product?
Ironically, the thing about a clean interface is that it's easy for impatient users to miss features. Also, when inserting images, you're forced to increase both height and width, without the option of one or the other. Recently, I also ran into an annoyance where I'm not able to have section numbers show up next to section headings, like they do in the automatic table of contents. I would've had to get our admin to spend great amounts of money an app.

It boils down to little things missing, which require apps or a different Confluence plan, that are holding back an otherwise great tool.
What problems is the product solving and how is that benefiting you?
It helps us document our organizational practices for numerous areas in Technology, and collaborate in doing so. It also pairs well with Jira and the many other possible integrations through the editor.


    Accounting

Document Like a Pro

  • August 03, 2022
  • Review provided by G2

What do you like best about the product?
The Interface is Easy to Use
Version management is Good , Easily can rollback and Track Changes.
Easy to createTabular structures and Embed Images.
Links works as Expected.
Can REad Documents without Downloading.
Role Group Access
What do you dislike about the product?
Whne it come to create Flowcharts / Flow diagrams - the Interface lags - Need a good allignment mechnism , auto arrange option.
What problems is the product solving and how is that benefiting you?
Collabration among teams and Stake Holders
Version Maintainenece of Docs.
Repository of Artifacts across the Organization
Better version maintanence and TRacking ability


    Information Technology and Services

Great application for collaborative work

  • August 02, 2022
  • Review provided by G2

What do you like best about the product?
Option to attach multiple format attachments
Easy of navigation
What do you dislike about the product?
Some times updation of information after page edit is not seamless.
What problems is the product solving and how is that benefiting you?
Daily work driver, documents preparation, requirement documentation


    Anirban S.

Great place to document SOP's and PRD's

  • July 29, 2022
  • Review provided by G2

What do you like best about the product?
The best thing about Confluence is that it auto-formats links into shortened button-like UI and also sets the alignment of the content like a blog. The same document can be shared and edited by multiple users as per the access assigned by document creator, which helps to ensure integrity of the document. Also, who last edited and when is displayed at the top right, which is very helpful.
What do you dislike about the product?
If at all there is anything to dislike about Confluence, it is the fact that there is no option to convert the Confluence doc directly to a PPT for sharing outside the organisation. This is something that we have felt when trying to share the document with external influencers.
What problems is the product solving and how is that benefiting you?
We document all Standard Operating Procedures, Product Requirement Documents, Product Release Documents, Login Credentials etc. in different categories of documents on Confluence, which ensures an organisation-wide untampered record of all logs and processes.


    Internet

User friendly

  • July 29, 2022
  • Review provided by G2

What do you like best about the product?
It's easy to use and has a fun and clean interface. the app is helpful for when I am on the go as well to be able to work without my laptop. It allows for emojis, useful layouts, etc. The jira connections also make it helpful
What do you dislike about the product?
The challenge sometimes is getting adoption to confluence, but once people start they don't stop
What problems is the product solving and how is that benefiting you?
It is helping the organization as a whole get alignment. Comment functionality also helps.


    Information Technology and Services

Review on Confluence Wiki

  • July 29, 2022
  • Review provided by G2

What do you like best about the product?
Confluence provides best in calss integrations with all the tools like Gliffy and all the Atlassian tools. We can use macros to customizes pages. Confluence is like a wiki where we can store all the documentaion
What do you dislike about the product?
Plugins are charged based on Confluence user license base. If you want to use plugin like Gliffy just for 10 people and if your Confluence license is 3000 users then you will have to purchase Gliffy for 3000 users. Plugin lincensing pattern is worst.
What problems is the product solving and how is that benefiting you?
We always store meeting points, technical documentations, KT docs in Confluence. It's user-friendly.


    Janhavi R.

Confluence as a web based corporate wikipedia.

  • July 28, 2022
  • Review provided by G2

What do you like best about the product?
Confluence helps to keep all documents related to several topics in one location. Instead of storing several documents on the drive you can create pages and divide them into separate categories.
What do you dislike about the product?
The number of pages will keep increasing over a period of time and it will get difficult to manage them. Every department will have a separate homepage and overall it can get confusing to know what is stored where.
What problems is the product solving and how is that benefiting you?
Confluence is a powerful collaborative editor as it gives you the power to create meeting notes, project plans, and product requirements, at the same time as other users are editing and see all the changes at once.


    Prajwal C.

Documentation Management

  • July 27, 2022
  • Review provided by G2

What do you like best about the product?
The user interface is perfect irrespective of whether you are a beginner or a professional. It is an amazing documentation management tool. Easy to share with your team and colleagues. Access control is one of the key features.
What do you dislike about the product?
Pricing could be made more economical so that it addresses an even wider reach audience. Apart from that, it is almost as good as one can expect the tool to be.
What problems is the product solving and how is that benefiting you?
Collaborative editing enables teams to work together on a document at the same time in addition to these changes being made in real-time. Can be used for documentation in multiple file formats.


    Aditya G.

Confluence : A Great Documentation Tool

  • July 21, 2022
  • Review provided by G2

What do you like best about the product?
Confluence has made Documentation and Knowledge sharing among colleagues really efficient and simple. I could attach documents and links and create Nested Pages for the organising of all the information.
What do you dislike about the product?
The search feature should be improved, More precise and better results and could introduce some
features like advanced search according to Strings with Special Characters or Search according to Regular Expression. There should have been an Autosave feature for updating the page in Real-time.
What problems is the product solving and how is that benefiting you?
It has really helped in knowledge sharing across different teams and business units of a product and more. The accessibility to the pages can be restricted on the basis of user authentication and rights provided to a team. Creating Different Child Pages under a Parent page is really helpful for organizational purposes.