Confluence
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Atlassian products keep getting better
What do you like best about the product?
The integration between JIRA and Confluence really toes in task management with knowledge management.
What do you dislike about the product?
Not much, the UI has greatly improved recently.
What problems is the product solving and how is that benefiting you?
Disparate systems used for task tracking and storing knowledge articles, support guides and information used to manage projects.
Organizations wiki and collaboration tool for making teamwork easier
What do you like best about the product?
Users can create blogs, write important notes, short presentations, etc., on the confluence pages. They can share, comment, like the content. Multiple teams can work together on dedicated solutions and share the outputs on the pages, of course with secure access. Confluence has a user-friendly and straightforward GUI with many productivity mapping tools linked. The best part is that it is a browser-based tool, so no more space is utilized for installation. It also has a mobile application, so I can check the content over mobile. It has dedicated templates per user reuirements. It is really flexible tool, so one can mold it as per requirement.
What do you dislike about the product?
Confluence is created for Jira users to allow collaboration, so it favors software engineer's requirements. Hardware engineers like me have limitations. It is less secure as a single sign-on is sufficient. Confluence pages have 'Notify watchers' option by default enabled, so once the page is saved, it triggers the email to all watchers. This is annoying as the watcher's inbox gets flooded with confluence notifications. Tool doesn't have a spelling check option or grammar check as well. Downloading Confluence documents as PDFs doesn’t always function correctly.
What problems is the product solving and how is that benefiting you?
I mostly use the confluence wiki pages for writing my learnings and sharing them across the organization. Usually, attach the URL's and pdf or word documents to the confluence pages. Write sprint retrospectives. Add calendar with annual entries and targets for goal settings. Use space Tools for assigning access and permissions, also for page reordering and for document management.
A crucial business tool for documentation and process management.
What do you like best about the product?
Confluence is an easy and intuitive way to capture client notes or internal process documentation. It easily allows collaboration and privacy controls. It creates a 'living deliverable' that can be changed over time as needed.
What do you dislike about the product?
The user interface leaves something to be desired. It indeed emphasizes function over form. As a result, sometimes created content can be buried in a sea of sub pages and things can be challenging to find (without searching).
What problems is the product solving and how is that benefiting you?
Confluence has quickly become our hub to establish a clients' center of excellence. Confluence allows us to document easily business processes, roles, and timelines. It also allows us to share them with the client directly.
Best private wiki
What do you like best about the product?
Confluence is very easy to use and integrates well with other Atlassian tools.
It has macros for code, tables, images, etc.
We can create spaces for topics.
We can view page edit history also.
It has macros for code, tables, images, etc.
We can create spaces for topics.
We can view page edit history also.
What do you dislike about the product?
Nothing as such. Few people do not like its plain look, but I like it since it's a documentation tool.
It will be good it confluence can provide templates like MS word.
It will be good it confluence can provide templates like MS word.
What problems is the product solving and how is that benefiting you?
We are creating documentation for the organization and managing it.
Recommendations to others considering the product:
COnsider confluence when using other Atlassian tools also. It has excellent integration.
Useful tool but wasn't super user friendly when I used it
What do you like best about the product?
IT was very easy for us to be able to collaborate amongst the various teams.
What do you dislike about the product?
I felt like it wasn't very user friendly and not simple for new people to come on and use the tool.
What problems is the product solving and how is that benefiting you?
We used this to collaborate on projects between teams. It allowed use to have better communication within the organization and allowed for more visibility into the process.
Excellent document sharing repository with a few bugs
What do you like best about the product?
Documents can be shared with multiple users and edited by team members or can be locked down by restricting space permissions to make sure documents are compliant. The available templates are good, and the ability to create customizable templates is a great feature. The ability to link documents together or jump to different document sections using Anchors is a good feature. The customizable HTML plugins are especially nice to make your pages look almost as good a creatively designed webpage.
What do you dislike about the product?
Lack of a Confluence-supplied spelling and grammar checker is a real problem. This requires a third-party solution such as Grammarly, which does not work when documents have to be edited across teams or spaces. Another problem is that when loading attachments, such as graphics, into a page, they often disappear with an "attachment not found" message even though the attachment is still there. The search engine is also very bad, which requires separate Table of Contents type pages to need to be created so that people can find related documents.
What problems is the product solving and how is that benefiting you?
All of our Compliance and Governance documentation is in confluence, and the documents are locked down so that they are part of the audit trail during audit reviews. The templates are great for making sure all of our policies and procedures have a consistent look and feel and that all documentation has the required information that the auditors look for during their reviews.
Confluence is a super helpful tool for knowledge and resource searching.
What do you like best about the product?
Whenever I have a question or need around company policy, ROE, or general knowledge I know I can go to Confluence to find it.
What do you dislike about the product?
Sometimes the interface makes it hard to keep track of things or find them.
What problems is the product solving and how is that benefiting you?
I have solved the need to ask a peer or rely on guessing when faced with uncertainty. I visit Confluence frequently to look something up before taking action.
Recommendations to others considering the product:
Super helpful, highly recommend.
Super practical and easy to amend.
What do you like best about the product?
It is pretty intuitive and easy to share with other steakholders.
What do you dislike about the product?
Nothing specific, maybe some more modern design and backgrounds.
What problems is the product solving and how is that benefiting you?
It is super transparent, I could have shared status and also minutes.
Recommendations to others considering the product:
Highly recommended.
It's a great software where we manage our business related tasks and documents
What do you like best about the product?
Data is arranged in a systematic manner on the basis of timestamps
What do you dislike about the product?
Didn't find any loophole yet. However, UI might become more interactive
What problems is the product solving and how is that benefiting you?
With confluence, we can save our important data and also save the instructions or documents in a systematic manner
Best interactive word doc
What do you like best about the product?
Confluence is a complete all in one digital word document. I love the ability to embed lucid charts, tables, and linking sections all in one place. There's a variety of what atlassian calls macros to organize the document.
What do you dislike about the product?
I know there's many versions and the latest version does not allow nested tables.
What problems is the product solving and how is that benefiting you?
I've used it for requirements gathering, procedures, and issue tracking using visuals.
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