Confluence
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Effective if team is trained well on it - could be more intuitive
What do you like best about the product?
Confluence is an effective place to store documentation and user flows, but the UX could be improved. I like how it enables our team to have a central place to store backlogs and documents.
What do you dislike about the product?
I dislike the UX on Confluence. It was not intuitive to me at first how to upload documents or format pages. I still have difficulty formatting pages after years of use.
What problems is the product solving and how is that benefiting you?
Our team uses Confluence as a central repository for our product team's documentation, process flows and backlogs. We have seen benefit in organizing all content in one place on Confluence.
Recommendations to others considering the product:
I recommend that you establish a system for creating confluence pages and ensure they are kept neat.
Best tool for knowledge sharing and documenting processes
What do you like best about the product?
The templates that are easy to use, easy to be viewed by colleagues, easy to piblish information, easy to keep information private, blog page for internal use, collaborating on the same document, its all amazing! You can connect witb jira and do tasks there. The way you can use it has no boundaries.
What do you dislike about the product?
I really have nothing to object. I mean its one of those platforns you cabbot find something bad to say about it. They improve constantly, they are agile and make our teams agile, share ideas, share products, information, processes.
What problems is the product solving and how is that benefiting you?
Interdepartment communication, sharing of knowledge, of proposal, of proceses, of news, details, be them images, videos, updates, tables, links. The best part is that everything is organized.
Best enterprise documentation solution available in the market
What do you like best about the product?
If your enterprise uses bitbucket, Jira, then confluence will be your obvious choice to maintain your application documentation. Because all these three apps are by attlasian the inetgration between them will be seamless.It's really easy to use and also has versioning feature. You can link your bitbucket, Jira everything in your documentation.
What do you dislike about the product?
The page-load is a bit slower at times. If you are using all of the Atlassian products, then only it would be good for you. Need more orientation items like numbering.
What problems is the product solving and how is that benefiting you?
We are using confluence for maintaining all our client documentation, including application overview, design documents, Jira information, etc. It's like our Wikipedia of all our application information.
A great tool for wiki
What do you like best about the product?
1) Wide array of text editing tools
2) Integration with other Atlassian tools, especially Jira helps in pulling out data automatically
3) Has features to track views on a page.
2) Integration with other Atlassian tools, especially Jira helps in pulling out data automatically
3) Has features to track views on a page.
What do you dislike about the product?
1) The editing tools aren't exhaustive. Would have loved spell check, font selector, font size selector etc
2) Hasn't yet automatically integrated with Trello - another Atlassian product and a far simpler task management tool than Jira
2) Hasn't yet automatically integrated with Trello - another Atlassian product and a far simpler task management tool than Jira
What problems is the product solving and how is that benefiting you?
1) Using it to document projects
2) Using it to create internal knowledgebase for the organisation
3) Using it for giving project updates to stakeholders
4) Using it to show sprint reports by integrating with Jira
2) Using it to create internal knowledgebase for the organisation
3) Using it for giving project updates to stakeholders
4) Using it to show sprint reports by integrating with Jira
Recommendations to others considering the product:
If you are using the Atlassian suite then you need not go for any other Wiki software. However, as a standalone product Confluence needs some more work in terms of integrations and editing abilities.
Good Tool for Documentation
What do you like best about the product?
I like Confluence because it is easy to use and has various valuable templates. Works best when you use JIRA as well as you can link them back to user stories.
What do you dislike about the product?
Attaching image is not as flexible as I would like it to be. It has a rigid grid system which makes it ugly when attaching multiple images.
What problems is the product solving and how is that benefiting you?
We needed a place to document our work so that anyone and everyone can gain full context regarding a specific initiative, feature, or implementation.
Recommendations to others considering the product:
I would highly recommend Confluence only if you're using JIRA. Otherwise, you're probably save a lot of money using something free like Google Docs.
Great Wiki tool!
What do you like best about the product?
Easy to use for wiki and share it across the organization. Easy integration with other atlassian tool sets like Jira. Mentions and notifications works great. Compared to other wiki tools, this stands aside for sure.
What do you dislike about the product?
Permissions can be challenging. It is easy to miss that the document you share is not protected. Notification mechanisms for an open page would be ideal,
What problems is the product solving and how is that benefiting you?
Engineering documentation are easy to make and share. Several templates are available which can ease up the process. Using this product can be effective for improvng productivity.
Recommendations to others considering the product:
This is simple easy to use product. If you need complicated needs, this might not be the right one.
Easy to Use System for any Company Documentation
What do you like best about the product?
I love how Confluence can be accessed by any member of the team, it is a collaborative document that allows anyone to take part in the creation of any type of documentation. I have used this ranging from Product Requirement Documents, Roadmaps, Sounding Boards, Presentation Tools, to even more. It can be whatever you need it to be
What do you dislike about the product?
The only thing that is frustrating is the way you organize and file documents together. I wish there was a folder feature (there essentially is) but it is not super easy to have that learning curve without really diving into it.
What problems is the product solving and how is that benefiting you?
Primarily the problem I am trying to solve is communicating Requirements or Experiments that the product team has run to other Stakeholders. It is super easy to do so with Confluence since you are able to tag and mention others within the document itself
One of the best user friendly document solution
What do you like best about the product?
Confluence comes with a Datacenter and cloud version. The best feature is it is customizable as per the user requirement. Using Macros, we can design the documentation as we like. We can keep the data either in a local data center or in the cloud. No one gave me the training to use confluence, and now I am confluence admin, that's the hight of user friendly product
What do you dislike about the product?
Navigation. Similar to other Atlassian products, users have complained that aspects of Confluence are difficult to learn right away
An issue that users can face when using Confluence is attempting to edit a document while someone else is editing. Although users can access the document and save it, they cannot see the changes happening in real time that other users are implementing until they refresh their page. Some users have also noted that this can result in loss of edits.
Another drawback of using Confluence is its specific organizational structure. All information is stored within one page or project; although the page can be broken up into sections, some users do not prefer this style. Users can use the ‘page tree’ on each page to organize the different elements of each project.
An issue that users can face when using Confluence is attempting to edit a document while someone else is editing. Although users can access the document and save it, they cannot see the changes happening in real time that other users are implementing until they refresh their page. Some users have also noted that this can result in loss of edits.
Another drawback of using Confluence is its specific organizational structure. All information is stored within one page or project; although the page can be broken up into sections, some users do not prefer this style. Users can use the ‘page tree’ on each page to organize the different elements of each project.
What problems is the product solving and how is that benefiting you?
Confluence is a collaboration wiki tool used to help our teams to collaborate and share knowledge efficiently. With confluence, we can capture project requirements, assign tasks to specific users, and manage several calendars at once with the help of the team. There is a great deal of content in most corporate wikis. Understanding which pages you need to complete a process or solve a problem is not always apparent. It often takes several searches and parsing through the results to find what you think is the right content. We have always had issues for centrally managing all wikis and team info along with all required data and collaboration with other automation tools along with we can get the maximum output and confluence having all the required parameters and smooth working while best speed and easy to use approach
Confluence Wiki for documentation purpose
What do you like best about the product?
1) Its easy to use.
2) Provides version control to track down
3) history of changes
4) Provision to add comments
5) Tag people within organisations
6) Email notification, whenever person is tagged somewhere
2) Provides version control to track down
3) history of changes
4) Provision to add comments
5) Tag people within organisations
6) Email notification, whenever person is tagged somewhere
What do you dislike about the product?
Nothing to be disliked here in this product
What problems is the product solving and how is that benefiting you?
We use Wiki confluence to document all workflows, system design architectures, sgaring RCA, documenting project related docs, API contracts etc.
Great for storing info
What do you like best about the product?
To say that Confluence is essential to our workflow is an understatement. We use Confluence to store all of our department's information so that we can easily refer back to them. I don't think we could function without the use of Confluence.
What do you dislike about the product?
If I had to choose something I dislike about Confluence is how it updated the way you edit pages. Since I've been using this for years, I got used to the older way to edit pages. The old editing ways just seemed to make more sense, but maybe it's just my personal preference.
What problems is the product solving and how is that benefiting you?
Confluence helps streamline our workflow because we can easily refer back to important information that's essential to our work. Everything we have questions about or need to look up, it's in our Confluence pages!
Recommendations to others considering the product:
If you're on the fence, go for it! It's so useful in a workplace.
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