Network for Good
Bonterra TechnologiesReviews from AWS customer
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
395 reviews
from
External reviews are not included in the AWS star rating for the product.
Helpful and easy to use
What do you like best about the product?
We would not be able to be as successful without Network for Good. NFG keeps track of our donors and the last contact we have had with them. It allows us to specify which donors to contact with a new mailing or e-blast, and it makes sending thank you letters a breeze.
What do you dislike about the product?
I would like to see improvements in planning events and ticket sales through NFG.
What problems is the product solving and how is that benefiting you?
Being able to create a campaign and get payments directly through Network for Good is awesome.
Useful tools for our organization in sending out e-mails.
What do you like best about the product?
The e-blast tool is very helpful and user friendly. We appreciate the donation tools, but need help navigating the best ways to use them.
What do you dislike about the product?
The donation tools seem to be lacking connection to our IG account. We set up a campaign on IG that links to our Network for Good account and it isn't updating out donation totals online.
What problems is the product solving and how is that benefiting you?
Network for Good is useful to our organization for having out donors and vendor contacts in one location.
The software is robust and easy to work with. We appreciate extemely comprehensive onboarding.
What do you like best about the product?
I love that it has a mail merge and email creation component built in.
What do you dislike about the product?
I haven't found anything I don't like yet.
What problems is the product solving and how is that benefiting you?
It has allowed us to use the software as a one-stop hub for donor management, fundrasing and as an efficient CRM.
Very Good Software for Growing NonProfits
What do you like best about the product?
Ability to manage contacts and donations. The interface allows you to use your contacts to create email and text blasts including sending video. I appreciate the ability to monitor donations graphically and to keep track of the donor frequency and also letting you know if there is a new donation and being able to send a thank you that includes tax information. It is very important a non-profit maintain excellent records and this software allows you to do that and also enables you to keep in touch with those who are supportors of your organization. It is also easy to create links for you website or communications to make donations. The templates for communication are very helpful so you have something to start with and the options available relevant and enable you to add graphic and colors that are distinctive to your organization.
What do you dislike about the product?
At this point, my organization is still having issues connecting the finances with QuickBooks. The treasurer has tried multiple times. Also, I tend to figure it out but it would be great if the templates were more user friendly.
What problems is the product solving and how is that benefiting you?
Keeping track of donors and being able to reach them easier with all programs, not just fundraising activities. It also help keep track of donations from the website and particular campaigns.
Expectations greatly exceeded
What do you like best about the product?
Network For Good donor management software has solved so many problems that I would fail if I tried to list them all. Some of the problems solved were solved with features that they hadn't advertised and others were problems that we didn't even realize that we had. We have combined our volunteer database with our donor database, streamlining communications with both and turning one community into the other.
What do you dislike about the product?
The forms need some development work to enable us to create prettier forms. Since we use Stripe through NFG to process our donations, we have to request a report each month in order to reconcile deposits to our bank account with donations on our website. This needs to be something I can pull myself.
What problems is the product solving and how is that benefiting you?
We can track and acknlowedge every donation we get quickly. This alone has prompted donors to become repeat donors. The ability to create custom reports is one of the key things we were missing, but didn't realize it. Now, we couldn't live without it. Knowing which donors participate in which of our fudning efforts and why has been key to making our messaging more effective. Being able to communicate with our donors in a variety of ways, video messages, email blasts, and text blasts has enabled us to begin figuring out how and how often our donors prefer to hear from us. We were able revamp our newsletter subscriton process with a viable subscribe form with Recaptcha. Also, our subscribers can unsubscribe easily and all of this can happen without human intervention. We used to have to do both manually. We can create and send our Newsletters with an NFG email blast. Using the resultant link means we no longer have to store these on our website. We just have to put the link there. We used to use Excel to track our donations and had no database for our volunteers. Frankly, it was a mess and different pieces resided on individual computers with klunky ways to share. I'll never go back.
Easy to use with lots of features
What do you like best about the product?
Great customer service, lots of features and user interface is super easy. We've used their event package and their auction package - as well as the basics.
What do you dislike about the product?
Can't think of anything negative at this point.
What problems is the product solving and how is that benefiting you?
Tracking our donors and their donations is easy. We love that flexible email blasts are incorporated into the basic package. Auctions are easy to set up and run.
Happy Campers!
What do you like best about the product?
NFG was the right choice for our non-profit. We have seen a definite increase in donations since we began using Network for Good three years ago. It has provided us with a place to keep track of donor gifts, and it has given us helpful tools to reach our donor base better. NFG staff have been helpful and kind. Early on, we worked with NFG fundraising coach Elisabeth Finlayson, and her guidance and advice were invaluable. We are glad that we chose NFG as our donor management system.
What do you dislike about the product?
We would love to see NFG expand the events platform. We host multiple conferences each year and would like more options for managing registrations that come through NFG.
We would also like to have the option to create videos on our phones or computers and then download them into NFG to send to donors.
We would also like to have the option to create videos on our phones or computers and then download them into NFG to send to donors.
What problems is the product solving and how is that benefiting you?
We wanted to connect with multiple donors through video and texting. NFG has helped us implement engagement plans. Our Giving Tuesday was non-existent before NFG. Now from Giving Tuesday until yearend, we find it easy to interact with donors and make them aware of our non-profit needs. We are finding the new weekly webinars!
Network for Good saved my nonprofit.
What do you like best about the product?
I love all of the features that are easy to use. Network for Good really helped us increase our fundraising efforts.
What do you dislike about the product?
Nothing I can think of at the moment. I love everything about it right now. It fits my needs.
What problems is the product solving and how is that benefiting you?
Before Network for Good, I didn't have a reliable platform for my nonprofit. This is perfect because it can also be incorporated into Facebook and Instagram.
I look forward to opening NFG
What do you like best about the product?
The user features are easily comprehendible, allowing our agency to track our donors and communicate with them effectively. Because of the activity history on each contact, we can better understand updates to profiles and meet each donor's needs.
What do you dislike about the product?
The portal for questions occasionally has information incompatible with other software we use; some help articles apply but may have outdated information. Once in a while, we have issues with the format of populated addresses when entering new contacts.
What problems is the product solving and how is that benefiting you?
Having all contacts in one program is extremely helpful. We can see which contacts got the newsletter or annual appeal, which helps us better manage our communications.
Very easy to use and rewarding to see results.
What do you like best about the product?
I feel Network for good is easy to use, and I loved the ongoing support that we received.
What do you dislike about the product?
I honestly cannot think of anything I dislike at this time.
What problems is the product solving and how is that benefiting you?
It is helping us to see who are donors are and what they are donating towards. Showing how our fundraising efforts are helping.
showing 141 - 150